Likelihood to Recommend It has been a great experience so far and I think that the Dacima Survey will do a great job in businesses that are related to pharmacy, research institutes, hospitals, and even universities. The services being provided are highly top notch which I really like but they need to further improve their customer service. Hence, I feel that in the future Dacima Survey will be the leader when it comes to the Electronic Data Capture Software Market.
Read full review ICD is a good tool for companies currently utilizing multiple software platforms to create and monitor clinical trial information. Due to the price, it is best suited for large pharmaceutical manufacturers with active pipelines and high R&D spend. ICD's value is more limited to smaller, more focused companies.
Read full review Pros I have been using Dacima Survey frequently in my organization and it has been a great find for me as well as for my organization as we can handle all these questionnaires very easily. Dacima Survey is composed on FDA 21 CRF and has all these trials and audits which makes the credentials and authenticity of it on another level. It offers excellent and smart features [for] less money. Read full review Study build process is relatively easy to learn, and there are many tools within the system to help builders throughout the process. Outstanding support - both technical / Helpdesk (with system features and capabilities) and project management. Each organization has their own Client Success Manager, and ours is doing an excellent job. Periodical enhancements based on the users/clients/s feedback. Training materials are very well prepared and organized. Read full review Cons As a user, I expect their customer service to be as good as their software but unfortunately their customer service has a lacking element that requires further improvement because their representatives sometimes are quite unprofessional which leads to a negative image of Dacima Survey. Moreover, I am having great services. Read full review We cannot have multiple study accesses for a study in the studies supported by IBM clinical. eg. Coder and Data manager. Though all the study-build related errors are flagged on the study-build page, some errors like incorrect dynamics applied, which eventually affects the subject PDF extraction, reports, etc. When the study is imported from another IBM studies, certain attributes remain running in the background even if it seems to be disabled. Read full review Likelihood to Renew We are satisfied from our experience with IBM, the close collaboration we have with the ICD team is also something we value. We plan to use ICD for a long time
Read full review Usability IBM has many different functionalities as well as modules that can be used depending on what the sponsor wants. I like that they are optional so that when building a study, you can give the sponsor options if they want them or not. Many of the optional models I like to use (Training Tracking for example) as they make tracking Site training so much easier than sending training forms out
Read full review Reliability and Availability available when needed
Read full review Performance some audit reports are difficult to download and take time subject pdf also takes some time to download
Read full review Support Rating ICD's support team is phenomenal. They are quick to answer or indicate that they need to research to provide an answer. There are some things that they cannot do which we can be annoying but we deal with it (visit windows). I have been very happy with the support team.
Read full review Online Training very efficient self training
Read full review Implementation Rating again not sure about it, I wasn't part of our organization yet
Read full review Alternatives Considered It is an outstanding platform that comes with highly developed features. The most amazing features that I like the most that I can easily manage anonymous questionnaire and quizzes by just logging onto the platform on any device, like I can create forms and quizzes with a token via email or sms using smartphone or computer.
Read full review It was easier to understand the usability of the software [ICD]. For our engineers [it] was easier to migrate our data, and fully set up everything. We found out that comparing other software[s], this one is safe, easy to use, has more functionalities, [and it's] easier to work with team members everywhere making clinical trials more efficient.
Read full review Return on Investment Studies have become so much easier to follow with the Dacima Survey. Moreover, the alert procedure in Dacima Survey is also great and very user-friendly. It has been a while for me to use Dacima Survey and I have to say that it has been used very frequently in my business organization as I feel that my business can handle and cater to all the questionnaires very professionally. It has provided us with a solution that is customized to the needs of our business. Read full review Time savings regarding how long it takes to make an EDC Live. Reduced EDC Go Live time by at least half (from 60 days to 30). Was able to take an EDC live in 14 days on a few occasions. Seamless RTSM IRT integration without adding time to Go Live. Read full review ScreenShots Merative Clinical Development Screenshots