Dacima Survey vs. MasterControl Clinical Excellence

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dacima Survey
Score 9.3 out of 10
N/A
Dacima Software offers the eponymous DACIMA Survey ePRO electronic data capture and patient survey / e-diary solution.N/A
MasterControl Clinical Excellence
Score 7.4 out of 10
N/A
MasterControl Clinical Excellence is offered by the vendor as a combined comprehensive clinical trial management system and quality management; essentially it provides data and document management with compliance and auditing protection.N/A
Pricing
Dacima SurveyMasterControl Clinical Excellence
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dacima SurveyMasterControl Clinical Excellence
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dacima SurveyMasterControl Clinical Excellence
Top Pros
Top Cons
User Ratings
Dacima SurveyMasterControl Clinical Excellence
Likelihood to Recommend
9.0
(2 ratings)
6.0
(3 ratings)
User Testimonials
Dacima SurveyMasterControl Clinical Excellence
Likelihood to Recommend
Dacima Software
It has been a great experience so far and I think that the Dacima Survey will do a great job in businesses that are related to pharmacy, research institutes, hospitals, and even universities. The services being provided are highly top notch which I really like but they need to further improve their customer service. Hence, I feel that in the future Dacima Survey will be the leader when it comes to the Electronic Data Capture Software Market.
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MasterControl
MasterControl Clinical Excellence would be great for short or long-term projects where regulatory approval flows are required. It would not be great as an Onboarding platform or learning management system as the user interface is not extremely intuitive nor is the design super user friendly or modern. It does do a few core things very well, which include storing documentation and managing streamlined approval processes.
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Pros
Dacima Software
  • I have been using Dacima Survey frequently in my organization and it has been a great find for me as well as for my organization as we can handle all these questionnaires very easily.
  • Dacima Survey is composed on FDA 21 CRF and has all these trials and audits which makes the credentials and authenticity of it on another level.
  • It offers excellent and smart features [for] less money.
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MasterControl
  • Document control and revision history to support a robust quality management system.
  • Enabling business process workflows.
  • The ability to create custom web forms to meet specific company needs.
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Cons
Dacima Software
  • As a user, I expect their customer service to be as good as their software but unfortunately their customer service has a lacking element that requires further improvement because their representatives sometimes are quite unprofessional which leads to a negative image of Dacima Survey.
  • Moreover, I am having great services.
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MasterControl
  • When starting packets you get multiple emails daily while a packet is in progress, some emails come when it is not your turn to make any edits. Too many notifications.
  • It is sometimes difficult to see who has seen all levels of a document in a packet before you sign off. Everyone may not get a chance to view it.
  • Search function is good but simple searches can turn up too many unnecessary results.
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Alternatives Considered
Dacima Software
It is an outstanding platform that comes with highly developed features. The most amazing features that I like the most that I can easily manage anonymous questionnaire and quizzes by just logging onto the platform on any device, like I can create forms and quizzes with a token via email or sms using smartphone or computer.
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MasterControl
I was not involved in the process of selecting MasterControl so I am unaware of the alternatives.
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Return on Investment
Dacima Software
  • Studies have become so much easier to follow with the Dacima Survey. Moreover, the alert procedure in Dacima Survey is also great and very user-friendly.
  • It has been a while for me to use Dacima Survey and I have to say that it has been used very frequently in my business organization as I feel that my business can handle and cater to all the questionnaires very professionally.
  • It has provided us with a solution that is customized to the needs of our business.
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MasterControl
  • We were able to successfully complete our project requirements.
  • We were able to use the system to coordinate document approval across a large organization.
  • The system offered automated reminders which saved us the time and energy of managing reminders manually.
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ScreenShots