What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
2187 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Zoom

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
2187 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Dalet Flex

Ooyala provides the opportunity to scale and manage multiple services and platforms in the organization with its integration services with internal tools like Slack and multiple other applications. Also, it helps you understand the views, reach, and engagement with the videos that help you define your next campaign strategy. In my experience, Ooyala could be less appropriate for managing URLs and unreliability may make you upload videos more than once.
Anonymous | TrustRadius Reviewer

Zoom

I [suppose] every organization has different needs and based on that they can choose the app that suits them. There are several apps now like Google Meet, Zoho Meetings, Cisco, Teams, etc. Zoom is useful for instant meets and where you don't have a large number of participants. We felt Zoom was more than enough for our work and it could be easily accessed anywhere from any device.
Rakshith Ramesh | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Dalet Flex
7.4
Zoom
Lead generation
Dalet Flex
7.0
Zoom
Video personalization
Dalet Flex
8.0
Zoom
eCommerce
Dalet Flex
7.0
Zoom
Support for advertisements
Dalet Flex
7.0
Zoom
Video SEO
Dalet Flex
8.0
Zoom

Video Platform Integrations

Dalet Flex
8.0
Zoom
Integration to Salesforce.com
Dalet Flex
8.0
Zoom
Integration to Marketo
Dalet Flex
8.0
Zoom
Integration to HubSpot
Dalet Flex
8.0
Zoom
Integration to Eloqua
Dalet Flex
8.0
Zoom

Video Security

Dalet Flex
8.4
Zoom
Video access controls
Dalet Flex
6.0
Zoom
User management
Dalet Flex
9.0
Zoom
Video link sharing
Dalet Flex
8.0
Zoom
Internal video
Dalet Flex
9.0
Zoom
External video
Dalet Flex
10.0
Zoom

Video Player

Dalet Flex
7.7
Zoom
Player customization
Dalet Flex
7.0
Zoom
Embedded videos
Dalet Flex
8.0
Zoom
Video quality / Bandwidth controls
Dalet Flex
8.0
Zoom

Video Analytics

Dalet Flex
8.6
Zoom
A/B testing
Dalet Flex
9.0
Zoom
Streaming quality reports
Dalet Flex
9.0
Zoom
Per viewer tracking
Dalet Flex
8.0
Zoom
Per video tracking
Dalet Flex
8.0
Zoom
Video analytics dashboard
Dalet Flex
9.0
Zoom

Video Hosting, Management & Storage

Dalet Flex
7.7
Zoom
On-Demand video
Dalet Flex
7.0
Zoom
Live streaming
Dalet Flex
8.0
Zoom
Impact of streaming on network
Dalet Flex
8.0
Zoom
Video upload & format support
Dalet Flex
8.0
Zoom
Video library / File management
Dalet Flex
7.0
Zoom
Video portal
Dalet Flex
8.0
Zoom

Video Engagement

Dalet Flex
8.3
Zoom
Audience polling
Dalet Flex
8.0
Zoom
Audience Q&A / Live chat
Dalet Flex
9.0
Zoom
Video comments
Dalet Flex
8.0
Zoom

Performance & Compatibility of Online Events Software

Dalet Flex
Zoom
8.5
High quality audio
Dalet Flex
Zoom
8.8
High quality video
Dalet Flex
Zoom
8.9
Low bandwidth requirements
Dalet Flex
Zoom
7.7
Mobile support
Dalet Flex
Zoom
8.7

Screen Sharing

Dalet Flex
Zoom
8.8
Desktop sharing
Dalet Flex
Zoom
9.1
Whiteboards
Dalet Flex
Zoom
8.4

Online Meetings / Events

Dalet Flex
Zoom
8.5
Calendar integration
Dalet Flex
Zoom
8.5
Meeting initiation
Dalet Flex
Zoom
8.9
Integrates with social media
Dalet Flex
Zoom
7.8
Record meetings / events
Dalet Flex
Zoom
8.6
Slideshows
Dalet Flex
Zoom
8.6

Online Events Collaboration

Dalet Flex
Zoom
8.3
Live chat
Dalet Flex
Zoom
8.7
Audience polling
Dalet Flex
Zoom
8.1
Q&A
Dalet Flex
Zoom
8.3

Online Events Security

Dalet Flex
Zoom
8.5
User authentication
Dalet Flex
Zoom
8.6
Participant roles & permissions
Dalet Flex
Zoom
8.5
Confidential attendee list
Dalet Flex
Zoom
8.5

Pros

Dalet Flex

  • It's intuitive and easy to use.
  • Ooyala Now is the only product I have seen to date that shows me real-time usage.
  • I like the people.
Ricky Sutton | TrustRadius Reviewer

Zoom

  • It just works. Biggest complaint with our previous solution is that it took 10 minutes to connect to a meeting. Now, our users connect instantaneously.
  • Dashboard is fantasitic. Can access real time information to troubleshoot calls.
  • Admin ports offers quite a bit of information. Like that it's a one stop shop to access everything I need to administer the site, users, run reports and access the dashboard.
  • Tickets get resolved quickly.
  • Feature requests are realized quickly.
Diana Anderson | TrustRadius Reviewer

Cons

Dalet Flex

  • Ooyala's integration with the ad serving platform is not as good in terms of user interface and user experience.
  • The user interface could be improved (making it more like YouTube and Vimeo).
  • The feature that provides scheduling could be improved to be seamless for publishing to Instagram.
Anonymous | TrustRadius Reviewer

Zoom

  • Using it for recording practice interviews and playing back for critiquing, is awkward and kludgy at best. The steps are: Record the session, then END THE MEETING so that Zoom can save the recording. Then get the recording ready to play, then have the client log in AGAIN, you log in AGAIN, share the screen, play the recording.
  • Zoom should make it possible to have the interviewer, especially if the practice interview is recorded, to make themselves SMALL throughout the whole recording so that *the candidate* is the focus on the screen. Neither the Speaker view or the Gallery view does this.
  • There should be a separate timer on Zoom for the recording portion of the screen. I realize I can do this myself manually, but why can’t Zoom do it for me?
  • Zoom needs to have a way to get feedback like this. I could not find a way to give them this feedback on their product, on their site or in the dashboard. All we get is a database that is tone deaf. Nowhere could I find any "Feedback? Click here." Not good.
  • If by these suggestions I’m asking for more functionality, I understand an increased cost. But small companies like mine cannot pay hundreds of dollars a month - please have a very functional version that small firms can still afford. Thank you.
Joanne Meehl | TrustRadius Reviewer

Likelihood to Renew

Dalet Flex

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.5
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Stefan Scherbik | TrustRadius Reviewer

Usability

Dalet Flex

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.0
Based on 17 answers
Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.
Matthew Gardner | TrustRadius Reviewer

Reliability and Availability

Dalet Flex

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 2 answers
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik | TrustRadius Reviewer

Performance

Dalet Flex

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 2 answers
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik | TrustRadius Reviewer

Support Rating

Dalet Flex

No score
No answers yet
No answers on this topic

Zoom

Zoom 6.3
Based on 31 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Kenneth Hess | TrustRadius Reviewer

Implementation Rating

Dalet Flex

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 14 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik | TrustRadius Reviewer

Alternatives Considered

Dalet Flex

We have used all the rival products. Ooyala has been our favourite for years, but feel like they have stalled in new product development.
Ricky Sutton | TrustRadius Reviewer

Zoom

What I like about the most about Zoom, compared to Skype, is its dependability. Our IT department was being flooded constantly with tickets describing how bad their experience with Skype was. From dropped calls to poor quality, the solution was clear: we needed another platform. Zoom stepped in and was given the ability to show us what they could do. You expect technology like Zoom to integrate with your existing technology, but they did something that is harder to find these days and made our experiences better. That's why we chose Zoom. They made us better.
Charles Browder | TrustRadius Reviewer

Scalability

Dalet Flex

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik | TrustRadius Reviewer

Return on Investment

Dalet Flex

  • Ooyala certainly helped improve ROI.
  • It also provides a strong capability for integration with other marketing automation tools for improved digital marketing ROI.
  • Reduction in cost of operations can be easily achieved with integrations with multiple software applications.
Anonymous | TrustRadius Reviewer

Zoom

  • Zoom has allowed all global users to easily join meetings without the assistance of IT admins or AV technicians. The technology that we used prior to Zoom was not user-friendly and made for many issues.
  • Webinars have made company-wide training very easy to conduct. This allows trainers to reach a huge audience without having to worry about interruptions and technical difficulties.
  • Collaboration and communication have been increased company-wide, which makes for greater gains for the company long term.
Tanner Lichty | TrustRadius Reviewer

Screenshots

Pricing Details

Dalet Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dalet Flex Editions & Modules

Additional Pricing Details

Zoom

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoom Editions & Modules

On-premise Edition
Virtual H.323/SIP Room Connector$491
Business19.991
  1. per month
SaaS Edition
Basic$0
Pro14.992
Business19.992
Zoom Room Conference Room$492
Webinar54.992
  1. per month
Additional Pricing Details

Rating Summary

Add comparison