Dalet Pyramid vs. OpenText Digital Asset Management for SAP Solutions

When our library closed for Covid, we had to create systems that allowed for remote holds to be placed on items, which had never been utilized before. none of our staff was in the same area, so collaborating on the media storm we wanted to make took a lot of moving parts. We were able to work together to build a media blitz locally as well as create internal protocols with these tools.

Incentivized

We are using SAP System and SAP products for eCommerce as well. Our business has a big catalog of products and offerings. Also based on time products images, documents and videos get modified so frequently. So these digital assets flow to applications very frequently and there are many use cases where images format and quality need to be checked. As OpenText has provided integration with SAP without much effort application is ready. Also features of rights and permissions and meta-tagging, sharing features are very useful and help businesses to reduce operating costs as well as deliver a similar experience to users.

Incentivized

• Web and mobile based functionality.
• Video editing in a web portal.
• Creating a platform for media management off-site.

Incentivized

• Maintaining DIY videos for the products.
• Managing and modifying product images based on multiple categories.
• Managing pdf and other documents corresponding to clients product.
• Centrally managed , creation and we have reused content for our business easily.

Incentivized

• Video editing was difficult interface for some staff.
• AI indexing often got confused on multiple similar files.
• Less technically inclined staff members had to be helped quite a bit.

Incentivized

• Customer support can be improved.
• Looking for iOS and Android apps for this tool.
• If possible please provide trial version.

Incentivized

I love the deep functionality of Adobe's suite, but it suffers from being app-driven and localized. This has always hampered me even when I'm not dealing with covid problems. The web functionality of Dalet really set it apart from everything else we used in on-the-go abilities. If we didn't have this, I don't think our Covid policies would have worked and gotten buy-in from the community.

Incentivized

• Community outreach was a breeze.
• Working with our team was easy despite distance.
• Allowed us to modernize practices.

Incentivized

• OpenText has helped business a lot to provide similar customer experience.
• Features like accessibility and permissions which is very much controlled and this really helped us to reduce the effort of management.
• OpenText created a positive impact on our business as it helped to increase more online orders to our channel.
• Increased branding experience

Incentivized