What users are saying about
30 Ratings
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Score 7.9 out of 100
7 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

FireEye Email Security

I would highly recommend FireEye Email Security to a colleague. The platform is good at eliminating malicious emails prior to delivery to the end-user. Detections exist across the URL, attachment, and embedded HTML levels. It is a strong platform.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Darktrace
FireEye Email Security
9.0
Anti-malware
Darktrace
FireEye Email Security
9.5
Cusomizability
Darktrace
FireEye Email Security
9.3
Threat Detection
Darktrace
FireEye Email Security
9.4
Sandboxing
Darktrace
FireEye Email Security
8.9
Management Tools
Darktrace
FireEye Email Security
7.8

Pros

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

FireEye Email Security

  • Blocking URL-based threats using FAUDE features.
  • Post threat detection via the Retroactive feature.
  • Excellent sandboxing analysis performance and detailed dynamic analysis reports.
Anonymous | TrustRadius Reviewer

Cons

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

FireEye Email Security

  • The interface is not exactly intuitive.
  • There are a high number of false positives.
  • To my knowledge, there is not a way to whitelist links or attachments.
Anonymous | TrustRadius Reviewer

Usability

Darktrace

No score
No answers yet
No answers on this topic

FireEye Email Security

FireEye Email Security 8.2
Based on 1 answer
FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
Anonymous | TrustRadius Reviewer

Support Rating

Darktrace

Darktrace 9.5
Based on 4 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

FireEye Email Security

FireEye Email Security 7.3
Based on 3 answers
In the years we have had this service, we haven't needed much help (which is a testament to the ease of use/reliability of the product) but when we have they have been probably the best vendor I've ever dealt with when it comes to quickly addressing support call issues. We also have a very readily available engineer that has been quick to help with more complex requests.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darktrace

We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
Matthew Frederickson | TrustRadius Reviewer

FireEye Email Security

There are a few things FireEye Email Security does better than ProofPoint and vice versa. For example, you would think blocking .html attachments would be trivial. FireEye Email Security can be configured to do it. Proofpoint can not, and if you try to configure it, HTML gets stripped from the email content, which has a major impact on the business. On the other hand, ProofPoint has a number of additional features and bells and whistles that FireEye Email Security does not.
Anonymous | TrustRadius Reviewer

Return on Investment

Darktrace

  • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
  • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
  • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
Anonymous | TrustRadius Reviewer

FireEye Email Security

  • It's been positive in the sense that it has blocked some malicious email that would have otherwise made it to our users.
  • It has been negative in the sense that we spend a higher-than-expected number of cycles dealing with false positives.
  • Another negative is that we also experience false negatives.
Anonymous | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Darktrace Editions & Modules

Additional Pricing Details

FireEye Email Security

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

FireEye Email Security Editions & Modules

On-premise Edition
Server Edition$01
  1. per mailbox
SaaS Edition
AVAS$01
Cloud Edition$01
  1. per mailbox
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Darktrace
5.9
FireEye Email Security
8.7

Usability

Darktrace
FireEye Email Security
8.2

Support Rating

Darktrace
9.5
FireEye Email Security
7.3

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