Likelihood to Recommend
I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
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I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.
Read full review Pros Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time. There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation. Read full review Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point. Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good. Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints. Read full review Cons Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112). Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything. Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information. Read full review When you push install to clients, sometimes it will fail with generic errors, and it's hard to find out what is the cause of failure. Fortunately, it doesn't require too many changes on the client-side but it takes time to figure it out. When we bought it, we had an option to buy it with email support or phone support. The phone support was very high priced, so we ended up buying email support. when we experience any issues, it takes a long time to get a resolution. Fortunately, we haven't used their support much. It had a few incidents with false calls. We are using software that generates reports in MS Word format. The software will call Word to open with a report, but the anti-exploit will consider this as a threat and will block the function. You can put Word in an exception but it won't protect Word from a real exploit in the future. Read full review Likelihood to Renew
The renewal decision is not up to me and also, the current economic situation might not allow renewal
Read full review Usability
The software is very easy to manage. In 4 years, we hardly have experienced any issues. It simply works.
Read full review Support Rating
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
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Whenever I've had a query for the support team, they have got back to me very quickly, and given me very well detailed advice on fixing whatever the issue I had was. They also pointed me to help documents and such where I could find more information if I needed
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The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
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Avast and Bitdefender. Malwarebytes works well in the background, with little input require from the user. The software does not seem to slow down the network while it is scanning. The increase in security level justifies the upfront cost of implementing this type of protection
Read full review Return on Investment Darktrace is covering some lack of security issues. Darktrace helps the company to follow some compliance obligations. Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk). Read full review Malwarebytes Endpoint Protection has had a HUGE positive impact on our ROI as we eliminated the need for an entire server, CALs & other licenses as well. We are saving a lot of time on the management side of Malwarebytes Endpoint Protection as compared to others as it is cloud based and we are able to manage it from everywhere and not just one server. This has improved our performance and reduced expenses as well. Read full review ScreenShots