39 Ratings
39 Ratings
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Score 8.1 out of 100
72 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Endpoint Security

    Darktrace

    Feature Set Not Supported
    N/A
    8.8

    Trend Micro Apex One

    88%
    Trend Micro Apex One ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    8.9
    89%
    8 Ratings

    Centralized Management

    N/A
    0 Ratings
    8.8
    88%
    9 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    8.5
    85%
    8 Ratings

    Infection Remediation

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    8.3
    83%
    9 Ratings

    Malware Detection

    N/A
    0 Ratings
    9.2
    92%
    9 Ratings

    Attribute Ratings

    • Darktrace is rated higher in 1 area: Support Rating
    • Trend Micro Apex One is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Darktrace

    70%
    8 Ratings
    9.2

    Trend Micro Apex One

    92%
    22 Ratings

    Likelihood to Renew

    Darktrace

    N/A
    0 Ratings
    8.0

    Trend Micro Apex One

    80%
    4 Ratings

    Support Rating

    9.4

    Darktrace

    94%
    4 Ratings
    8.0

    Trend Micro Apex One

    80%
    2 Ratings

    Likelihood to Recommend

    Darktrace

    I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
    Antonio Rodriguez | TrustRadius Reviewer

    Trend Micro Apex One

    Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
    Anonymous | TrustRadius Reviewer

    Pros

    Darktrace

    • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
    • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
    Anonymous | TrustRadius Reviewer

    Trend Micro Apex One

    • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
    • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
    • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
    Ratulsnigdha Saha | TrustRadius Reviewer

    Cons

    Darktrace

    • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
    • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
    • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
    Matthew Frederickson | TrustRadius Reviewer

    Trend Micro Apex One

    • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
    Shannon Johnson | TrustRadius Reviewer

    Pricing Details

    Darktrace

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Trend Micro Apex One

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Trend Micro Apex One

    Trend Micro Apex One 8.0
    Based on 4 answers
    It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
    Aaron Myers | TrustRadius Reviewer

    Support Rating

    Darktrace

    Darktrace 9.4
    Based on 4 answers
    Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
    Anonymous | TrustRadius Reviewer

    Trend Micro Apex One

    Trend Micro Apex One 8.0
    Based on 2 answers
    It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Darktrace

    The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
    Antonio Rodriguez | TrustRadius Reviewer

    Trend Micro Apex One

    For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
    Starling Trinidad | TrustRadius Reviewer

    Return on Investment

    Darktrace

    • Darktrace is covering some lack of security issues.
    • Darktrace helps the company to follow some compliance obligations.
    • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
    Fabio Silva | TrustRadius Reviewer

    Trend Micro Apex One

    • Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
    • While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
    Nathan Roberts | TrustRadius Reviewer

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