Darktrace vs. Trend Micro Cloud App Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Darktrace
Score 8.6 out of 10
N/A
Darktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A
Trend Micro Cloud App Security
Score 8.6 out of 10
N/A
The Trend Micro Cloud App Security application secures Microsoft Office 365 and other cloud storage applications.N/A
Pricing
DarktraceTrend Micro Cloud App Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DarktraceTrend Micro Cloud App Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DarktraceTrend Micro Cloud App Security
Top Pros
Top Cons
Best Alternatives
DarktraceTrend Micro Cloud App Security
Small Businesses
Auvik
Auvik
Score 8.4 out of 10
GitLab
GitLab
Score 8.9 out of 10
Medium-sized Companies
InsightIDR
InsightIDR
Score 8.5 out of 10
GitLab
GitLab
Score 8.9 out of 10
Enterprises
Palo Alto Networks WildFire
Palo Alto Networks WildFire
Score 8.8 out of 10
GitLab
GitLab
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DarktraceTrend Micro Cloud App Security
Likelihood to Recommend
8.5
(11 ratings)
8.9
(10 ratings)
Likelihood to Renew
9.5
(2 ratings)
9.0
(1 ratings)
Usability
9.0
(1 ratings)
8.0
(7 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.4
(2 ratings)
7.8
(7 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DarktraceTrend Micro Cloud App Security
Likelihood to Recommend
Darktrace
Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
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Trend Micro
The product works great when I have to quarantine a mass email attack. Seems students are always susceptible to email base attacks, we are no different, but when one occurs on a mass email basis I can very easy and quickly block/quarantine those emails either by sender, domain, or URL or all three if need be. We have played with the data loss component but it is hard to do anything but "monitor" because there are way too many false positives. Such as with SSNs and bank routing numbers, but I figure any solution provider would experience the same problem. However, even with monitor and notification only, it is useful to make our users aware they are potentially sending personal information.
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Pros
Darktrace
  • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
  • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
  • Darktrace comes with it autonomous AI model detection and responses capabilities.
  • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
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Trend Micro
  • Provides a great summarized view of all user end-points via a web-based portal
  • Provides a simple but strong policy format for users and computers
  • Fairly light agent installed on end-points
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Cons
Darktrace
  • There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
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Trend Micro
  • Wish I could customize the notification emails more, like including html code to personalize and highlight messages that my end users see when an item is flagged.
  • Wish there was a word or phrase component to block/flag emails as I can with files, links, senders and domains.
  • Automation of the BEC list would be a plus...such as pulling in an OU or security group so that I do not have to do manually perform this task.
  • We have multiple TrendMicro products. Thus it would be nice to have one dash board to "see" or login at least for ApexOne, CAS, etc.
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Likelihood to Renew
Darktrace
It's a powerfull product that help administrators to provide email security to our organization.
Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
They're improving the product releasing continuous updates and have mobile phone app to manage it.
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Trend Micro
Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!
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Usability
Darktrace
Darktrace comes with a simple usability interface with easy navigation and organisation.
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Trend Micro
Once Cloud App Security is up and running there is no need to do anything additional. The program will begin protecting all the environment immediately and end results are proven. All notifications come to the administrator email to verify and mitigate a response and check the endpoint if necessary. Very easy to use.
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Reliability and Availability
Darktrace
No answers on this topic
Trend Micro
Has always been available for us in 2+ years...100% uptime thus far
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Performance
Darktrace
No answers on this topic
Trend Micro
On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me
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Support Rating
Darktrace
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
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Trend Micro
Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.
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Alternatives Considered
Darktrace
We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
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Trend Micro
To date we had only utilized Symantec Small Business Suite for all of our antivirus needs. We had only moved to the cloud environment during the summer of 2020, and after doing so I'm not sure that I would ever change from Trend Micro Cloud App Security. The cost and features all are a great fit for the small to medium-sized business such as ours.
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Return on Investment
Darktrace
  • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
  • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
  • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
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Trend Micro
  • CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers.
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