What users are saying about
38 Ratings
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Score 8 out of 100
11 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • VMware Carbon Black App Control is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.1

Darktrace

71%
8 Ratings
9.0

Carbon Black App Control

90%
2 Ratings

Support Rating

9.4

Darktrace

94%
4 Ratings

Carbon Black App Control

N/A
0 Ratings

Likelihood to Recommend

Darktrace

I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Antonio Rodriguez | TrustRadius Reviewer

Carbon Black App Control

Cb Protect is best suited somewhere where you want to maximize the lockdown of workstations. So moving past no local admin rights to blocking specific applications and peripherals. The idea would be to have a list of applications you want to run, and then anything else is not able to be used. As stated prior, if you have a very fluid environment where you are having all sorts of new applications installed frequently (I feel for you!!) this is still do-able, but it misses the general idea. I think especially in environments that are more sensitive to new applications, like banks, healthcare systems etc, this is a good fit. The ability to look at application levels, drift, unapproved software etc is very useful.
David Myers | TrustRadius Reviewer

Pros

Darktrace

  • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
  • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
Anonymous | TrustRadius Reviewer

Carbon Black App Control

  • Ease of use
  • One dashboard to review all the information
  • Advanced threat protection
Tom Mockus | TrustRadius Reviewer

Cons

Darktrace

  • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
  • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
  • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Matthew Frederickson | TrustRadius Reviewer

Carbon Black App Control

  • Cost - Cb Protect is part of now a 3 fold protection offering by Carbon Black. The other parts give you visibility and a more traditional antivirus (Conifer I believe). Once you price all three together, things get expensive. You get what you pay for I guess, as alternatives cost less, but you do lose out on features.
  • On-Prem - I don't believe this has changed, but when we first set up the only option was on-prem. This has a LOT of benefits, but with more mobile users, it can become a bit of a hassle for management and updating policies. A cloud option, or cloud connector would be nice.
  • Application whitelisting outperforms traditional AV/Malware protection but also takes a bit more babysitting. You end up spending a lot of time looking at new programs etc coming down the pipe. A great example is products that self update. These can become a pain as the product updates typically don't show up as signed, or not signed the way Protect looks for, so you end up whitelisting them as they come up, and depending on how often and how many you have in the environment it can be annoying.
  • Protect is nice, but you really need to also have Response to see a holistic view. Else you're going endpoint to endpoint if you are breached/infected, and that gets tedious quickly. However this also adds to the cost.
David Myers | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Carbon Black App Control

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Darktrace

Darktrace 9.4
Based on 4 answers
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
Anonymous | TrustRadius Reviewer

Carbon Black App Control

No score
No answers yet
No answers on this topic

Alternatives Considered

Darktrace

The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
Antonio Rodriguez | TrustRadius Reviewer

Carbon Black App Control

VMware Carbon Black App Control [(formerly Cb Protection)] is just much more advanced and gives administrators much more insight into the security framework. The cost is higher but at the same time the features are much more advanced. It is also easy to move throughout the program and to set up and configure the system.
Tom Mockus | TrustRadius Reviewer

Return on Investment

Darktrace

  • Darktrace is covering some lack of security issues.
  • Darktrace helps the company to follow some compliance obligations.
  • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
Fabio Silva | TrustRadius Reviewer

Carbon Black App Control

  • Protect took care of our objective, which was to protect the endpoints against rogue software and to help with preventing users from installing software that wasn't necessary/desired.
David Myers | TrustRadius Reviewer

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