21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

Cb Protect is best suited somewhere where you want to maximize the lockdown of workstations. So moving past no local admin rights to blocking specific applications and peripherals. The idea would be to have a list of applications you want to run, and then anything else is not able to be used. As stated prior, if you have a very fluid environment where you are having all sorts of new applications installed frequently (I feel for you!!) this is still do-able, but it misses the general idea. I think especially in environments that are more sensitive to new applications, like banks, healthcare systems etc, this is a good fit. The ability to look at application levels, drift, unapproved software etc is very useful.
David Myers | TrustRadius Reviewer

Pros

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

  • Ease of use
  • One dashboard to review all the information
  • Advanced threat protection
Tom Mockus | TrustRadius Reviewer

Cons

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

  • Cost - Cb Protect is part of now a 3 fold protection offering by Carbon Black. The other parts give you visibility and a more traditional antivirus (Conifer I believe). Once you price all three together, things get expensive. You get what you pay for I guess, as alternatives cost less, but you do lose out on features.
  • On-Prem - I don't believe this has changed, but when we first set up the only option was on-prem. This has a LOT of benefits, but with more mobile users, it can become a bit of a hassle for management and updating policies. A cloud option, or cloud connector would be nice.
  • Application whitelisting outperforms traditional AV/Malware protection but also takes a bit more babysitting. You end up spending a lot of time looking at new programs etc coming down the pipe. A great example is products that self update. These can become a pain as the product updates typically don't show up as signed, or not signed the way Protect looks for, so you end up whitelisting them as they come up, and depending on how often and how many you have in the environment it can be annoying.
  • Protect is nice, but you really need to also have Response to see a holistic view. Else you're going endpoint to endpoint if you are breached/infected, and that gets tedious quickly. However this also adds to the cost.
David Myers | TrustRadius Reviewer

Support Rating

Darktrace

Darktrace 9.5
Based on 4 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

No score
No answers yet
No answers on this topic

Alternatives Considered

Darktrace

We have not evaluated others as they seem to be in their own class.
Anonymous | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

VMware Carbon Black App Control [(formerly Cb Protection)] is just much more advanced and gives administrators much more insight into the security framework. The cost is higher but at the same time the features are much more advanced. It is also easy to move throughout the program and to set up and configure the system.
Tom Mockus | TrustRadius Reviewer

Return on Investment

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.
Anonymous | TrustRadius Reviewer

VMware Carbon Black App Control (formerly Cb Protection)

  • Protect took care of our objective, which was to protect the endpoints against rogue software and to help with preventing users from installing software that wasn't necessary/desired.
David Myers | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Carbon Black App Control (formerly Cb Protection)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison