What users are saying about
18 Ratings
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Score 8.8 out of 100
8 Ratings
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Score 7.4 out of 100

Feature Set Ratings

    Human Resource Management

    7.4

    Darwinbox

    74%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 6/6 features

    Employee demographic data

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Employment history

    7.2
    72%
    3 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    7.7
    77%
    3 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    7.2
    72%
    3 Ratings
    N/A
    0 Ratings

    Organizational charting

    8.1
    81%
    3 Ratings
    N/A
    0 Ratings

    Organization and location management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Payroll Management

    8.0

    Darwinbox

    80%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 6/6 features

    Pay calculation

    7.8
    78%
    3 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    7.9
    79%
    3 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    7.8
    78%
    3 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Reimbursement management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    8.5

    Darwinbox

    85%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 3/3 features

    Approval workflow

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Balance details

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    8.4
    84%
    3 Ratings
    N/A
    0 Ratings

    Employee Self Service

    7.8

    Darwinbox

    78%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 5/5 features

    View and generate pay and benefit information

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Update personal information

    8.1
    81%
    3 Ratings
    N/A
    0 Ratings

    View company policy documentation

    7.7
    77%
    3 Ratings
    N/A
    0 Ratings

    Employee recognition

    7.3
    73%
    3 Ratings
    N/A
    0 Ratings

    View job history

    7.6
    76%
    3 Ratings
    N/A
    0 Ratings

    Asset Management

    7.8

    Darwinbox

    78%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 1/1 features

    Tracking of all physical assets

    7.8
    78%
    3 Ratings
    N/A
    0 Ratings

    HR Reporting

    8.3

    Darwinbox

    83%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 3/3 features

    Report builder

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Pre-built reports

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Onboarding

    8.0

    Darwinbox

    80%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 2/2 features

    New hire portal

    8.9
    89%
    2 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    7.1
    71%
    2 Ratings
    N/A
    0 Ratings

    Performance and Goals

    8.1

    Darwinbox

    81%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 4/4 features

    Corporate goal setting

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Individual goal setting

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Performance tracking

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Performance Management

    7.4

    Darwinbox

    74%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 5/5 features

    Performance plans

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Review status tracking

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Review reminders

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Succession Planning

    7.7

    Darwinbox

    77%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 4/4 features

    Create succession plans/pools

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Candidate ranking

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Candidate search

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Candidate development

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    7.7

    Darwinbox

    77%

    Stella Connect, by Medallia

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 7/7 features

    Job Requisition Management

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Company Website Posting

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    6.9
    69%
    2 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    6.9
    69%
    2 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Stella Connect, by Medallia is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.3

    Darwinbox

    73%
    3 Ratings
    9.0

    Stella Connect, by Medallia

    90%
    2 Ratings

    Support Rating

    Darwinbox

    N/A
    0 Ratings
    10.0

    Stella Connect, by Medallia

    100%
    2 Ratings

    Likelihood to Recommend

    Darwinbox

    Employees that come into work are needed to clock in to get paid for the amount of time they are working per day. They will log on to Darwinbox and clock in as soon as they can. Some will use the PTO they have available to use. HR will be able to make payroll in a timely manner for employees.
    Read full review

    Medallia

    The survey sent is customer-friendly, vibrant, simple, and easy to understand. The survey itself is comprised of simple question(s) with straightforward answer options for customers to make their selections. Creating the survey is a straightforward process for us to prepare and implement. Making updates or changes is just as easy.
    Read full review

    Pros

    Darwinbox

    • Employee Management - including personal details and other core HR and resourcing features e.g. time tracking, expense, payroll etc
    • Workforce planning, recruitment, tracking the recruitment drives and interview statuses and updates for the potential hires at one place
    • Integrated Rewards and Recognition, Performance management systems, and project and resourcing management
    • Great analytics dashboard allowing the more holistic and drill down visualization as per the need
    Read full review

    Medallia

    • The fundamental tool for customer satisfaction is exactly right. The way they allow us as agents to share details about ourselves, and humanize the process, has made a huge impact on the customer experience we provide. Our customers feel more inclined to leave us feedback and it allows us to get a real understanding of each of their individual expectations.
    • Customer Journey. From the beginning through the Sales process, through procurement, through trial and through now being users for over a year, the Stella Connect team has been incredibly helpful, informative and has provided us with the exact amount of interaction we need. They are very good at respecting your time while making sure they get in touch when necessary. New features that are relevant to our use case are sent my way. It's one of the only product update emails I actually read. They're incredibly responsive and very helpful.
    Read full review

    Cons

    Darwinbox

    • The app version is a bit lankier than the pc version.
    • Interface customization would be great for individuals wanting to change style.
    • No other real issue to improve, possibly lower the price but that's not too bad.
    Read full review

    Medallia

    • Ability to create and send out different surveys triggered by different customer touchpoints
    • Ability to create surveys that aren't focused solely on agent performance
    • Ability to break down and search the data based on different customer attributes, such as profession or state
    Read full review

    Pricing Details

    Darwinbox

    Starting Price

    Editions & Modules

    Darwinbox editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Stella Connect, by Medallia

      Starting Price

      Editions & Modules

      Stella Connect, by Medallia editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        Darwinbox

        No answers on this topic

        Medallia

        They are the absolute best. My Sales guy Corey D. and my CSM Tim P. are totally a part of the team. They have been incredibly helpful through the process pre and post-sales and have become good friends. I appreciate that I feel like our team's success is always at the forefront of their minds.
        Read full review

        Alternatives Considered

        Darwinbox

        Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.
        Read full review

        Medallia

        We do not currently use any other products like Stella Connect, by Medallia. We have recently begun evaluating platforms that would allow us to collect feedback at different touchpoints throughout our customers' journeys, as well as through additional channels such as during our application process, quote and purchase experience, website experience, etc. We have looked at companies such as Survey Monkey, Medallia, and Qualtrics to help us better understand CSAT.
        Read full review

        Return on Investment

        Darwinbox

        • The ability to view the organization structure and functional structure for the entire company.
        • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
        Read full review

        Medallia

        • Implementing Stella Connect was such an easy decision. Before, we were working with "yes, I'm satisfied" or "no, I'm not satisfied" and felt it was an incredibly unclear and polarizing experience, as our users were forced to pick one or the other. Most often, we'd get a negative rating with a comment saying that the experience was fine, but some feature in the product was missing. This left it very difficult for us to really gauge the experience we were providing and how to improve. In addition, agent motivation was incredibly low and impossible to improve because they were left feeling like their scores were not matching their experience. Needless to say, implementing Stella Connect improved all of these issues 10-fold. The ROI has been incredibly substantial. We've been able to improve CSAT scores and properly measure the rate of first attempt resolutions. Team morale is at an all-time high, and our customers even love the experience.
        Read full review

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