What users are saying about
9 Ratings
4 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Likelihood to Recommend

Darwinbox

I would recommend Darwinbox to anyone who is looking for a modern Human Resource Management System (HRMS) for a small to medium size organization, it is power-packed with quite a lot of feature sets that'll help to eradicate and bring down the spending and efforts of managing multiple platforms. But Darwinbox is not that suitable for a larger organization with more than 500 people since there are several other enterprise-grade HRMS solutions that are more robust, scalable and well architected for the larger organization.
Himanshu Shah | TrustRadius Reviewer

syncHR

syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Darwinbox
6.9
syncHR
9.4
Employee demographic data
Darwinbox
4.6
syncHR
9.0
Employment history
Darwinbox
6.1
syncHR
10.0
Job profiles and administration
Darwinbox
7.0
syncHR
9.0
Workflow for transfers, promotions, pay raises, etc.
Darwinbox
6.1
syncHR
10.0
Organizational charting
Darwinbox
9.0
syncHR
10.0
Organization and location management
Darwinbox
8.5
syncHR
10.0
Compliance data (COBRA, OSHA, etc.)
Darwinbox
syncHR
8.0

Payroll Management

Darwinbox
7.1
syncHR
9.4
Pay calculation
Darwinbox
6.1
syncHR
10.0
Support for external payroll vendors
Darwinbox
6.6
syncHR
Off-cycle/On-Demand payment
Darwinbox
7.1
syncHR
Benefit plan administration
Darwinbox
6.1
syncHR
9.0
Salary revision and increment management
Darwinbox
8.0
syncHR
10.0
Reimbursement management
Darwinbox
8.5
syncHR
8.0
Direct deposit files
Darwinbox
syncHR
10.0

Leave and Attendance Management

Darwinbox
8.3
syncHR
9.0
Approval workflow
Darwinbox
8.0
syncHR
9.0
Balance details
Darwinbox
9.0
syncHR
9.0
Annual carry-forward and encashment
Darwinbox
8.0
syncHR
9.0

Employee Self Service

Darwinbox
7.9
syncHR
9.2
View and generate pay and benefit information
Darwinbox
8.0
syncHR
10.0
Update personal information
Darwinbox
9.0
syncHR
10.0
View company policy documentation
Darwinbox
8.5
syncHR
9.0
Employee recognition
Darwinbox
6.6
syncHR
8.0
View job history
Darwinbox
7.6
syncHR
9.0

Asset Management

Darwinbox
6.6
syncHR
10.0
Tracking of all physical assets
Darwinbox
6.6
syncHR
10.0

HR Reporting

Darwinbox
9.0
syncHR
10.0
Report builder
Darwinbox
9.0
syncHR
10.0
Pre-built reports
Darwinbox
9.0
syncHR
10.0
Ability to combine HR data with external data
Darwinbox
9.0
syncHR
10.0

Onboarding

Darwinbox
8.0
syncHR
10.0
New hire portal
Darwinbox
10.0
syncHR
10.0
Manager tracking tools
Darwinbox
6.0
syncHR
10.0

Performance and Goals

Darwinbox
8.5
syncHR
9.0
Corporate goal setting
Darwinbox
9.0
syncHR
9.0
Individual goal setting
Darwinbox
9.0
syncHR
9.0
Line-of sight-visibility
Darwinbox
8.0
syncHR
9.0
Performance tracking
Darwinbox
8.0
syncHR
9.0

Performance Management

Darwinbox
7.4
syncHR
8.4
Performance plans
Darwinbox
8.0
syncHR
9.0
Performance improvement plans
Darwinbox
7.0
syncHR
9.0
Review status tracking
Darwinbox
7.0
syncHR
8.0
Review reminders
Darwinbox
7.0
syncHR
8.0
Multiple review frequency
Darwinbox
8.0
syncHR
8.0

Succession Planning

Darwinbox
8.3
syncHR
Create succession plans/pools
Darwinbox
8.0
syncHR
Candidate ranking
Darwinbox
8.0
syncHR
Candidate search
Darwinbox
8.0
syncHR
Candidate development
Darwinbox
9.0
syncHR

Recruiting / ATS

Darwinbox
8.7
syncHR
8.9
Job Requisition Management
Darwinbox
9.0
syncHR
9.0
Company Website Posting
Darwinbox
8.0
syncHR
9.0
Publish to Social Media
Darwinbox
10.0
syncHR
9.0
Job Search Site Posting
Darwinbox
8.0
syncHR
9.0
Duplicate Candidate Prevention
Darwinbox
8.0
syncHR
8.0
Applicant Tracking
Darwinbox
9.0
syncHR
9.0
Notifications and Alerts
Darwinbox
9.0
syncHR
9.0

Pros

Darwinbox

  • Easy to use and navigate.
  • Simple and intuitive interface.
  • Covers all HR needs in one software.
Anonymous | TrustRadius Reviewer

syncHR

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Anonymous | TrustRadius Reviewer

Cons

Darwinbox

  • The user interface and navigation seems a little outdated - it has got tones of features and capabilities but that is let down by the poor UX
  • Migration from the legacy HRMS takes a bit of time and effort, not a super smooth transition given that Darwinbox has limited types/methods available for importing the data from other HRMS while migrating
  • Poor Customer support - Logging in the ticket is easy but getting it done within the SLA is a dream for their team and us as well. The support team is not that responsive and communicative.
Himanshu Shah | TrustRadius Reviewer

syncHR

  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Anonymous | TrustRadius Reviewer

Usability

Darwinbox

No score
No answers yet
No answers on this topic

syncHR

syncHR 10.0
Based on 1 answer
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Anonymous | TrustRadius Reviewer

Support Rating

Darwinbox

No score
No answers yet
No answers on this topic

syncHR

syncHR 9.0
Based on 2 answers
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Anonymous | TrustRadius Reviewer

Online Training

Darwinbox

No score
No answers yet
No answers on this topic

syncHR

syncHR 10.0
Based on 1 answer
Training was very well done and thorough
Anonymous | TrustRadius Reviewer

Implementation Rating

Darwinbox

No score
No answers yet
No answers on this topic

syncHR

syncHR 9.0
Based on 2 answers
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darwinbox

No answers on this topic

syncHR

As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Anonymous | TrustRadius Reviewer

Return on Investment

Darwinbox

  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
Anonymous | TrustRadius Reviewer

syncHR

  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Darwinbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Darwinbox Editions & Modules

Additional Pricing Details

syncHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Varies

syncHR Editions & Modules

Edition
syncHR v5.9Varies1
  1. Per User per Month
Additional Pricing Details
SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

Rating Summary

Add comparison