What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
128 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Zenefits

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
128 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.8 out of 100

Likelihood to Recommend

Darwinbox

I am able to see all the HR details about my employment through this app:
  • Manage my organization profile.
  • Add my certificates and details.
  • Process my performance evaluation.
  • Apply leaves and fill the timesheet.
  • Search any employee of the organization and find their role, team, hierarchy.
  • View any tax letters, HR letters, etc.
Anonymous | TrustRadius Reviewer

Zenefits

I can't think of any business owner who wants to take something that is a headache and turn it into a bigger header with added costs. If you are looking for pain, frustration, anger, and some late fees from tax authorities, you've found the right product!
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Darwinbox
5.0
Zenefits
6.8
Employee demographic data
Darwinbox
1.0
Zenefits
6.7
Employment history
Darwinbox
3.0
Zenefits
6.6
Job profiles and administration
Darwinbox
6.0
Zenefits
6.5
Workflow for transfers, promotions, pay raises, etc.
Darwinbox
3.0
Zenefits
7.1
Organizational charting
Darwinbox
9.0
Zenefits
6.9
Organization and location management
Darwinbox
8.0
Zenefits
7.1
Compliance data (COBRA, OSHA, etc.)
Darwinbox
Zenefits
6.7

Payroll Management

Darwinbox
5.5
Zenefits
6.3
Pay calculation
Darwinbox
4.0
Zenefits
5.9
Support for external payroll vendors
Darwinbox
4.0
Zenefits
5.1
Off-cycle/On-Demand payment
Darwinbox
5.0
Zenefits
7.3
Benefit plan administration
Darwinbox
4.0
Zenefits
6.3
Salary revision and increment management
Darwinbox
8.0
Zenefits
6.5
Reimbursement management
Darwinbox
8.0
Zenefits
5.9
Direct deposit files
Darwinbox
Zenefits
7.0

Leave and Attendance Management

Darwinbox
8.7
Zenefits
6.8
Approval workflow
Darwinbox
9.0
Zenefits
7.4
Balance details
Darwinbox
9.0
Zenefits
7.3
Annual carry-forward and encashment
Darwinbox
8.0
Zenefits
5.7

Employee Self Service

Darwinbox
7.0
Zenefits
7.9
View and generate pay and benefit information
Darwinbox
7.0
Zenefits
8.4
Update personal information
Darwinbox
9.0
Zenefits
8.4
View company policy documentation
Darwinbox
9.0
Zenefits
7.9
Employee recognition
Darwinbox
4.0
Zenefits
6.6
View job history
Darwinbox
6.0
Zenefits
7.9

Asset Management

Darwinbox
4.0
Zenefits
6.3
Tracking of all physical assets
Darwinbox
4.0
Zenefits
6.3

HR Reporting

Darwinbox
Zenefits
6.9
Report builder
Darwinbox
Zenefits
6.7
Pre-built reports
Darwinbox
Zenefits
7.2
Ability to combine HR data with external data
Darwinbox
Zenefits
6.7

Onboarding

Darwinbox
Zenefits
7.1
New hire portal
Darwinbox
Zenefits
7.7
Manager tracking tools
Darwinbox
Zenefits
6.4

Performance and Goals

Darwinbox
Zenefits
6.4
Corporate goal setting
Darwinbox
Zenefits
6.4
Individual goal setting
Darwinbox
Zenefits
6.5
Line-of sight-visibility
Darwinbox
Zenefits
6.1
Performance tracking
Darwinbox
Zenefits
6.5

Performance Management

Darwinbox
Zenefits
5.9
Performance plans
Darwinbox
Zenefits
5.7
Performance improvement plans
Darwinbox
Zenefits
5.7
Review status tracking
Darwinbox
Zenefits
6.0
Review reminders
Darwinbox
Zenefits
6.2
Multiple review frequency
Darwinbox
Zenefits
5.7

Succession Planning

Darwinbox
Zenefits
7.0
Create succession plans/pools
Darwinbox
Zenefits
6.9
Candidate ranking
Darwinbox
Zenefits
6.9
Candidate search
Darwinbox
Zenefits
6.8
Candidate development
Darwinbox
Zenefits
7.4

Recruiting / ATS

Darwinbox
Zenefits
6.6
Job Requisition Management
Darwinbox
Zenefits
7.4
Company Website Posting
Darwinbox
Zenefits
6.5
Publish to Social Media
Darwinbox
Zenefits
5.9
Job Search Site Posting
Darwinbox
Zenefits
5.9
Duplicate Candidate Prevention
Darwinbox
Zenefits
6.5
Applicant Tracking
Darwinbox
Zenefits
6.5
Notifications and Alerts
Darwinbox
Zenefits
7.5

Pros

Darwinbox

  • Easy to use and navigate.
  • Simple and intuitive interface.
  • Covers all HR needs in one software.
Anonymous | TrustRadius Reviewer

Zenefits

  • Simple platform for running payroll. It is easy to adjust pay, see deductions, reimburse employees, manage bonuses, etc. It takes literally 5 minutes or less to run payroll - which is huge.
  • Zenefits has a great system for getting new employees on boarded with the employee handbook, financial stuff, legal employment verification, and more. Makes it so that I can be a little more hand-off during that process.
  • Zenefits does a great job of reminding me if there are things coming up like benefits renewal, or legally mandated updates to renewing our employee handbook, new tax laws, etc. - so that I don't feel like there are important things slipping through the cracks.
Erin Leonard | TrustRadius Reviewer

Cons

Darwinbox

No answers on this topic

Zenefits

  • Support is a little bit tricky - they always get back, but isn't the most intuitive support as you have to go through a list of preset options for what you are wanting to contact them about
  • No support for 9/80 schedule (every other Friday off)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Darwinbox

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 9.0
Based on 5 answers
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
Anonymous | TrustRadius Reviewer

Usability

Darwinbox

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.9
Based on 28 answers
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
Anonymous | TrustRadius Reviewer

Support Rating

Darwinbox

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 7.3
Based on 46 answers
Zenefits support staff and employees are great at what they do. They are friendly and extremely helpful. Questions and concerns submitted are always responded to in a timely manner. The explanations are thoughtful and quickly resolve the issues. If a solution can not be ready fixed they will work diligently until it’s resolved in full
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darwinbox

No answers on this topic

Zenefits

Zenefits hads a range of integrations to other programs and services that we already used that made it easy to build into our day to day. Customer service has improved in the two years we've been a customer and their focus on improving employee experience won me over from other options
Anonymous | TrustRadius Reviewer

Return on Investment

Darwinbox

  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
Anonymous | TrustRadius Reviewer

Zenefits

  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
Brittany Martin, PHRca | TrustRadius Reviewer

Screenshots

Pricing Details

Darwinbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Darwinbox Editions & Modules

Additional Pricing Details

Zenefits

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$8*

* per employee per month

Zenefits Editions & Modules

Edition
Essentials$81
Growth$141
Zen$211
  1. per employee/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Darwinbox
6.0
Zenefits
6.5

Likelihood to Renew

Darwinbox
Zenefits
9.0

Usability

Darwinbox
Zenefits
8.9

Support Rating

Darwinbox
Zenefits
7.3

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