What users are saying about
16 Ratings
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205 Ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Zenefits

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
205 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Feature Set Ratings

  • Darwinbox ranks higher in 10 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Recruiting / ATS
  • Zenefits ranks higher in 1 feature set: Succession Planning

Human Resource Management

7.1

Darwinbox

71%
6.1

Zenefits

61%
Darwinbox ranks higher in 4/7 features

Employee demographic data

5.4
54%
3 Ratings
6.0
60%
107 Ratings

Employment history

6.7
67%
3 Ratings
5.6
56%
102 Ratings

Job profiles and administration

7.5
75%
3 Ratings
5.9
59%
101 Ratings

Workflow for transfers, promotions, pay raises, etc.

6.7
67%
3 Ratings
7.2
72%
106 Ratings

Organizational charting

8.2
82%
3 Ratings
5.9
59%
116 Ratings

Organization and location management

8.0
80%
3 Ratings
5.6
56%
118 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
6.7
67%
103 Ratings

Payroll Management

7.7

Darwinbox

77%
5.7

Zenefits

57%
Darwinbox ranks higher in 6/7 features

Pay calculation

7.3
73%
3 Ratings
5.8
58%
98 Ratings

Support for external payroll vendors

7.7
77%
3 Ratings
5.5
55%
49 Ratings

Off-cycle/On-Demand payment

7.6
76%
3 Ratings
5.3
53%
62 Ratings

Benefit plan administration

7.3
73%
3 Ratings
6.2
62%
103 Ratings

Salary revision and increment management

8.0
80%
3 Ratings
5.3
53%
92 Ratings

Reimbursement management

8.0
80%
3 Ratings
5.8
58%
64 Ratings

Direct deposit files

N/A
0 Ratings
6.2
62%
100 Ratings

Leave and Attendance Management

8.5

Darwinbox

85%
6.1

Zenefits

61%
Darwinbox ranks higher in 3/3 features

Approval workflow

8.3
83%
3 Ratings
6.4
64%
112 Ratings

Balance details

9.0
90%
3 Ratings
6.4
64%
110 Ratings

Annual carry-forward and encashment

8.4
84%
3 Ratings
5.5
55%
91 Ratings

Employee Self Service

7.7

Darwinbox

77%
6.3

Zenefits

63%
Darwinbox ranks higher in 5/5 features

View and generate pay and benefit information

8.1
81%
3 Ratings
6.6
66%
124 Ratings

Update personal information

8.2
82%
3 Ratings
7.1
71%
130 Ratings

View company policy documentation

7.9
79%
3 Ratings
6.3
63%
117 Ratings

Employee recognition

7.0
70%
3 Ratings
5.3
53%
62 Ratings

View job history

7.5
75%
3 Ratings
6.4
64%
100 Ratings

Asset Management

7.3

Darwinbox

73%
1.4

Zenefits

14%
Darwinbox ranks higher in 1/1 features

Tracking of all physical assets

7.3
73%
3 Ratings
1.4
14%
21 Ratings

HR Reporting

8.3

Darwinbox

83%
5.5

Zenefits

55%
Darwinbox ranks higher in 3/3 features

Report builder

8.5
85%
2 Ratings
5.7
57%
99 Ratings

Pre-built reports

8.0
80%
2 Ratings
5.7
57%
101 Ratings

Ability to combine HR data with external data

8.5
85%
2 Ratings
5.2
52%
63 Ratings

Onboarding

8.0

Darwinbox

80%
6.0

Zenefits

60%
Darwinbox ranks higher in 2/2 features

New hire portal

9.0
90%
2 Ratings
6.6
66%
110 Ratings

Manager tracking tools

7.0
70%
2 Ratings
5.5
55%
90 Ratings

Performance and Goals

8.1

Darwinbox

81%
6.6

Zenefits

66%
Darwinbox ranks higher in 4/4 features

Corporate goal setting

8.0
80%
2 Ratings
6.6
66%
37 Ratings

Individual goal setting

8.5
85%
2 Ratings
6.6
66%
40 Ratings

Line-of sight-visibility

8.0
80%
2 Ratings
6.5
65%
35 Ratings

Performance tracking

8.0
80%
2 Ratings
6.6
66%
37 Ratings

Performance Management

7.4

Darwinbox

74%
5.7

Zenefits

57%
Darwinbox ranks higher in 4/5 features

Performance plans

8.0
80%
2 Ratings
4.6
46%
53 Ratings

Performance improvement plans

7.5
75%
2 Ratings
4.5
45%
50 Ratings

Review status tracking

7.0
70%
2 Ratings
7.1
71%
51 Ratings

Review reminders

6.5
65%
2 Ratings
6.3
63%
51 Ratings

Multiple review frequency

8.0
80%
2 Ratings
6.2
62%
47 Ratings

Succession Planning

7.7

Darwinbox

77%
7.8

Zenefits

78%
Zenefits ranks higher in 3/4 features

Create succession plans/pools

7.5
75%
2 Ratings
7.8
78%
20 Ratings

Candidate ranking

8.0
80%
2 Ratings
7.7
77%
21 Ratings

Candidate search

7.5
75%
2 Ratings
7.7
77%
23 Ratings

Candidate development

8.0
80%
2 Ratings
8.1
81%
22 Ratings

Recruiting / ATS

7.8

Darwinbox

78%
7.6

Zenefits

76%
Darwinbox ranks higher in 4/7 features

Job Requisition Management

7.5
75%
2 Ratings
7.6
76%
20 Ratings

Company Website Posting

7.5
75%
2 Ratings
7.5
75%
15 Ratings

Publish to Social Media

8.5
85%
2 Ratings
7.5
75%
14 Ratings

Job Search Site Posting

7.0
70%
2 Ratings
7.7
77%
16 Ratings

Duplicate Candidate Prevention

7.0
70%
2 Ratings
7.6
76%
18 Ratings

Applicant Tracking

8.0
80%
2 Ratings
7.5
75%
17 Ratings

Notifications and Alerts

9.0
90%
2 Ratings
8.1
81%
22 Ratings

Attribute Ratings

  • Darwinbox is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.1

Darwinbox

71%
3 Ratings
4.4

Zenefits

44%
139 Ratings

Likelihood to Renew

Darwinbox

N/A
0 Ratings
8.2

Zenefits

82%
11 Ratings

Usability

Darwinbox

N/A
0 Ratings
8.9

Zenefits

89%
32 Ratings

Availability

Darwinbox

N/A
0 Ratings
9.1

Zenefits

91%
4 Ratings

Performance

Darwinbox

N/A
0 Ratings
8.2

Zenefits

82%
4 Ratings

Support Rating

Darwinbox

N/A
0 Ratings
8.2

Zenefits

82%
52 Ratings

Implementation Rating

Darwinbox

N/A
0 Ratings
9.1

Zenefits

91%
4 Ratings

Product Scalability

Darwinbox

N/A
0 Ratings
8.9

Zenefits

89%
4 Ratings

Likelihood to Recommend

Darwinbox

Employees that come into work are needed to clock in to get paid for the amount of time they are working per day. They will log on to Darwinbox and clock in as soon as they can. Some will use the PTO they have available to use. HR will be able to make payroll in a timely manner for employees.
Mario Alvarez | TrustRadius Reviewer

Zenefits

I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
Lauren Noack | TrustRadius Reviewer

Pros

Darwinbox

  • Employee Management - including personal details and other core HR and resourcing features e.g. time tracking, expense, payroll etc
  • Workforce planning, recruitment, tracking the recruitment drives and interview statuses and updates for the potential hires at one place
  • Integrated Rewards and Recognition, Performance management systems, and project and resourcing management
  • Great analytics dashboard allowing the more holistic and drill down visualization as per the need
Himanshu Shah | TrustRadius Reviewer

Zenefits

  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
Christian Slack | TrustRadius Reviewer

Cons

Darwinbox

  • The app version is a bit lankier than the pc version.
  • Interface customization would be great for individuals wanting to change style.
  • No other real issue to improve, possibly lower the price but that's not too bad.
Mario Alvarez | TrustRadius Reviewer

Zenefits

  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
Anonymous | TrustRadius Reviewer

Pricing Details

Darwinbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Darwinbox Editions & Modules

Additional Pricing Details

Zenefits

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8 per employee/per month

Zenefits Editions & Modules

Edition
Essentials$81
Growth$141
Zen$211
  1. per employee/per month
Additional Pricing Details

Likelihood to Renew

Darwinbox

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.2
Based on 11 answers
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
Anonymous | TrustRadius Reviewer

Usability

Darwinbox

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.9
Based on 32 answers
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Darwinbox

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 9.1
Based on 4 answers
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
Anonymous | TrustRadius Reviewer

Performance

Darwinbox

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.2
Based on 4 answers
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
Anonymous | TrustRadius Reviewer

Support Rating

Darwinbox

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.2
Based on 52 answers
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
Erin Leonard | TrustRadius Reviewer

In-Person Training

Darwinbox

No answers on this topic

Zenefits

Can't really say just because I would not know.
Lily Limas | TrustRadius Reviewer

Online Training

Darwinbox

No answers on this topic

Zenefits

It went through successfully.
Lily Limas | TrustRadius Reviewer

Implementation Rating

Darwinbox

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 9.1
Based on 4 answers
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darwinbox

Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.
Mario Alvarez | TrustRadius Reviewer

Zenefits

Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
Anonymous | TrustRadius Reviewer

Scalability

Darwinbox

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.9
Based on 4 answers
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
Anonymous | TrustRadius Reviewer

Return on Investment

Darwinbox

  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
Anonymous | TrustRadius Reviewer

Zenefits

  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
Brittany Martin, PHRca | TrustRadius Reviewer

Screenshots

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