28 Ratings
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Score 9.1 out of 100
4 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Enterprise Content Management

    8.8

    Dashpivot - By Sitemate

    88%

    GoToAssist SeeIt (Discontinued)

    Feature Set Not Supported
    N/A
    Dashpivot - By Sitemate ranks higher in 9/9 features

    Content capture & imaging

    8.9
    89%
    4 Ratings
    N/A
    0 Ratings

    File sync, storage & archiving

    8.4
    84%
    5 Ratings
    N/A
    0 Ratings

    Document management

    8.9
    89%
    4 Ratings
    N/A
    0 Ratings

    Records management

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Content search & retrieval

    8.4
    84%
    4 Ratings
    N/A
    0 Ratings

    Security, risk management & information governance

    8.6
    86%
    4 Ratings
    N/A
    0 Ratings

    Automated workflows

    8.9
    89%
    9 Ratings
    N/A
    0 Ratings

    Mobile support

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Integration

    9.1
    91%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Dashpivot - By Sitemate is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    9.0

    Dashpivot - By Sitemate

    90%
    18 Ratings
    8.0

    GoToAssist SeeIt (Discontinued)

    80%
    1 Rating

    Likelihood to Renew

    9.1

    Dashpivot - By Sitemate

    91%
    1 Rating
    8.0

    GoToAssist SeeIt (Discontinued)

    80%
    1 Rating

    Usability

    9.1

    Dashpivot - By Sitemate

    91%
    1 Rating
    8.0

    GoToAssist SeeIt (Discontinued)

    80%
    1 Rating

    Support Rating

    9.1

    Dashpivot - By Sitemate

    91%
    10 Ratings
    8.0

    GoToAssist SeeIt (Discontinued)

    80%
    2 Ratings

    Implementation Rating

    9.1

    Dashpivot - By Sitemate

    91%
    2 Ratings
    8.0

    GoToAssist SeeIt (Discontinued)

    80%
    2 Ratings

    Likelihood to Recommend

    Dashpivot - By Sitemate

    We are in Construction, but I recommended Dashpivot to my IT guy this morning. I could see a million ways that it could be used by anyone in just about any industry. We have just set up a template to track a specific (very large) variation. Each time spoil is taken from the site, the tonnes, docket number, date, time and rego number of the vehicle are recorded. The Site Manager is also taking a photo of the truck docket and attaching it. We can use the analytics function to track the progress and amounts as we go along. When it came time to bill, all the information will be right there at my fingertips. We are using Dashpivot for Site Diaries, Purchase orders, EOT's, RFI's, Concrete pour checklists, toolbox talks, variation requests, and the lists goes on.... the ONLY thing that our Site Manager has said it is not really suitable is the sign-in sheet. He said that really need to be something that the site visitors and Sub Contractors physically sign. Might work with Dashpivot is we had a "sign on Ipad" or something, but at this point, it is being done manually.
    Lyndall Dordevic, JP | TrustRadius Reviewer

    GoToAssist SeeIt (Discontinued)

    GoToAssist works particularly well when we have to remote control/use screen sharing in our Major Events. It allows us to stay out of the end-users' way by remote controlling from the back of the room. This works very well when we support major events with hundreds of people in a major venue.
    Jerome Pierce | TrustRadius Reviewer

    Pros

    Dashpivot - By Sitemate

    • Manages photos via the use of tags
    • It's intuitive, so even a user who has basic computer skills can utilize it.
    • Punch listing - a great tool to do your inspection with Subbies, take pics, load them into a form, and workflow the form to them.
    Anonymous | TrustRadius Reviewer

    GoToAssist SeeIt (Discontinued)

    • GoToAssist connects to PC & Mac systems well -- cross-platform products are crucial in our environment.
    • GoToAssist is reliable when connecting to unattended systems -- this enables us to troubleshoot without the end user present.
    • GoToAssist allows us to connect to servers without issues. Many of our servers are in Virtual environments so this helps us manage our connections.
    Jerome Pierce | TrustRadius Reviewer

    Cons

    Dashpivot - By Sitemate

    • To send the induction template to every sub contractor to fill out and send back to us before entering site. Once we have the basic information we then can do the induction and sign off after completing the induction. Each induction could generate a number and it could form a list of names to a number on a register.
    • Site safety audit. If we could carry over a problem to create a list that has to get signed off ones done. That would be very handy.
    • Every one of our files generated is to be able to be re detected back on our own business server.
    Darren Schultz | TrustRadius Reviewer

    GoToAssist SeeIt (Discontinued)

    • We would like to see more "Wow" factors other than the standard remote tool options.
    • We would like to hear from the Vendor more with regard to future direction and changes.
    • Would like to see artificial intelligence integrated into this product.
    Jerome Pierce | TrustRadius Reviewer

    Pricing Details

    Dashpivot - By Sitemate

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    Varies

    Starting Price

    $0 30 day free trial

    Dashpivot - By Sitemate Editions & Modules

    Edition
    Starter$0.001
    Standard$32.002
    ProCustom2
    1. 30 day free trial
    2. per user
    Additional Pricing Details
    - Unlimited Sitemate digital ID card users on all accounts - Unlimited visitor users on the Pro account

    GoToAssist SeeIt (Discontinued)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    GoToAssist SeeIt (Discontinued) Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Dashpivot - By Sitemate

    Dashpivot - By Sitemate 9.1
    Based on 1 answer
    I could NEVER go back to life before Dashpivot.
    Lyndall Dordevic, JP | TrustRadius Reviewer

    GoToAssist SeeIt (Discontinued)

    GoToAssist SeeIt (Discontinued) 8.0
    Based on 1 answer
    GoToAssist SeeIt is a dependable and reliable product. Since we are a small department it is imperative that our toolsets work consistently. This product delivers as advertised. It also works well cross-platform, PC & Mac primarily in our environment
    Jerome Pierce | TrustRadius Reviewer

    Usability

    Dashpivot - By Sitemate

    Dashpivot - By Sitemate 9.1
    Based on 1 answer
    It is so simple. I put off getting an online system for sooooo long because I dreaded the thought of getting a new system, having to set it all up and having to teach everyone how to use it. I also envisaged me being the port of call every time it stopped working or people didn't know what they were doing. I now wish I had done it a long time ago. The set up was so basic. I had 45 minutes of training over the phone in front of my PC and I was set to go! By the end of the day, I had already gone from "I'm just going to start off with Site Diaries and implement everything else gradually" to "this is bloody amazing, everything is now on Dashpivot and everyone is using it!" We converted our entire site and internal systems over to Dahpivot by Site Mate in the space of a day! True story.
    Lyndall Dordevic, JP | TrustRadius Reviewer

    GoToAssist SeeIt (Discontinued)

    GoToAssist SeeIt (Discontinued) 8.0
    Based on 1 answer
    GoToAssist SeeIt works reliably and enables our techs to be confident that they won't have major issues when trying to remotely troubleshoot customer issues. Our Network team also utilizes GoToAssist SeetIt when connecting to customers or servers.
    Jerome Pierce | TrustRadius Reviewer

    Support Rating

    Dashpivot - By Sitemate

    Dashpivot - By Sitemate 9.1
    Based on 10 answers
    Customer support has been amazing. Every time I've even had a question it is resolved very quickly either through the live chat function or a phone call to their friendly team. A lot of companies strive to have good customer service most of the time. In my experience, Dashpivot has great customer service every time I need it.
    Daniel Eaton | TrustRadius Reviewer

    GoToAssist SeeIt (Discontinued)

    GoToAssist SeeIt (Discontinued) 8.0
    Based on 2 answers
    GoToAssist is a reliable product and I don't have any complaints at this time. I am interested in the future direction of this product as they are exploring Artificial Intelligence/bots to make the process of support more automated.
    Jerome Pierce | TrustRadius Reviewer

    Implementation Rating

    Dashpivot - By Sitemate

    Dashpivot - By Sitemate 9.1
    Based on 2 answers
    Implementation was super easy and dare I say fun! I thoroughly enjoyed the implementation process. We all got excited coming up with suggestions and ideas for what we could implement next.
    Lyndall Dordevic, JP | TrustRadius Reviewer

    GoToAssist SeeIt (Discontinued)

    GoToAssist SeeIt (Discontinued) 8.0
    Based on 2 answers
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Jerome Pierce | TrustRadius Reviewer

    Alternatives Considered

    Dashpivot - By Sitemate

    I don't think I have used a product like Dashpivot before. There have been times and projects where I've used different types of online databases but none were as flexible and as well suited to our needs as Dashpivot has been. Being able to adapt to situations we use it for and willing to further develop the app for situations that we desire to use it for in the future makes this one of, if not the best construction-related app that I have used.
    Daniel Eaton | TrustRadius Reviewer

    GoToAssist SeeIt (Discontinued)

    All these products are very similar. Bomgar required an appliance at the time we purchased it. VNC is a solid product. At the time of purchase, GoToAssist had more recent technology and the price was good. Their company is currently working with Artificial Intelligence -- bots and hopefully we will see this integrated into the product in the near future.
    Jerome Pierce | TrustRadius Reviewer

    Return on Investment

    Dashpivot - By Sitemate

    • Dashpivot helps keep track of the resources and finances being used in a project making it easy for us to make well-informed decisions.
    • It usually would take a day to get the report to the Project Engineer, but with the Dashpivot the reports are almost instant with a good internet connection.
    Cema Talei | TrustRadius Reviewer

    GoToAssist SeeIt (Discontinued)

    • It allows our technicians to be more effective and efficient when troubleshooting.
    • It reduces the amount of time our tech's spend on finding people and scheduling desk-side visits.
    • Allows the customer to multi-task while we work remotely on their system.
    Jerome Pierce | TrustRadius Reviewer

    Screenshots

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