What users are saying about
12 Ratings
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150 Ratings
12 Ratings
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Score 8.8 out of 100

Meltwater Media Intelligence Platform

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150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Attribute Ratings

  • DashThis is rated higher in 1 area: Likelihood to Recommend
  • Meltwater Media Intelligence Platform is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.6

DashThis

96%
7 Ratings
7.4

Meltwater Media Intelligence Platform

74%
70 Ratings

Likelihood to Renew

DashThis

N/A
0 Ratings
8.0

Meltwater Media Intelligence Platform

80%
9 Ratings

Usability

DashThis

N/A
0 Ratings
2.2

Meltwater Media Intelligence Platform

22%
3 Ratings

Availability

DashThis

N/A
0 Ratings
10.0

Meltwater Media Intelligence Platform

100%
2 Ratings

Support Rating

6.2

DashThis

62%
4 Ratings
7.9

Meltwater Media Intelligence Platform

79%
35 Ratings

In-Person Training

DashThis

N/A
0 Ratings
8.0

Meltwater Media Intelligence Platform

80%
1 Rating

Online Training

DashThis

N/A
0 Ratings
8.0

Meltwater Media Intelligence Platform

80%
1 Rating

Implementation Rating

DashThis

N/A
0 Ratings
6.1

Meltwater Media Intelligence Platform

61%
4 Ratings

Vendor post-sale

DashThis

N/A
0 Ratings
1.0

Meltwater Media Intelligence Platform

10%
1 Rating

Vendor pre-sale

DashThis

N/A
0 Ratings
9.1

Meltwater Media Intelligence Platform

91%
1 Rating

Likelihood to Recommend

Moment Zero Inc.

I have used DashThis with all my clients, because it is the fastest, easiest, and best-developed reporting platform. I have tried Google Data Studio and many other reporting integrations, but they just don't have the speed or capabilities of DashThis. With in-depth filtering, you can create reporting modules not available in any other dashboard, like deep source-medium targeting or landing page data, etc. Whatever data you need, you can get access. Their API integrations are increasing all the time, and if they don't currently connect to something, request access.
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Meltwater

Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
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Pros

Moment Zero Inc.

  • Displaying data in a clear and aesthetically pleasing way
  • Integrating with most of the systems you use on a regular basis in web design and digital marketing
  • Allowing you to quickly create new charts/graphs/reports for clients
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Meltwater

  • Media research - you can search for relevant publications and journalists to add to your media list.
  • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
  • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
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Cons

Moment Zero Inc.

  • I'm interested in implementing more tools into the system, such as Google My Business or OpenTable to truly make it a universal analytics dashboard.
  • Instead of just month over month date ranges, I would also like to see a YTD date range.
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Meltwater

  • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
  • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
  • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
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Pricing Details

DashThis

Starting Price

$33 per month

Editions & Modules

DashThis editions and modules pricing
EditionModules
Individual$33.001
Professional$109.002
Business$209.003
Standard$309.004

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Meltwater Media Intelligence Platform

Starting Price

Editions & Modules

Meltwater Media Intelligence Platform editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Moment Zero Inc.

    No answers on this topic

    Meltwater

    Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
    Read full review

    Usability

    Moment Zero Inc.

    No answers on this topic

    Meltwater

    Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
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    Support Rating

    Moment Zero Inc.

    I always get a same day response to my questions and they reach out enough that I feel like I can ask questions but not too much that I get annoyed.
    Read full review

    Meltwater

    Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
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    In-Person Training

    Moment Zero Inc.

    No answers on this topic

    Meltwater

    Again, really in-depth and helpful for a program that is really easy to use.
    Read full review

    Online Training

    Moment Zero Inc.

    No answers on this topic

    Meltwater

    Walked step by step through program. Very informative on a program that doesn't require much training.
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    Implementation Rating

    Moment Zero Inc.

    No answers on this topic

    Meltwater

    You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
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    Alternatives Considered

    Moment Zero Inc.

    Very simplified compared to other options. Needs to be able to tie in more conversion data.
    Read full review

    Meltwater

    I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
    Read full review

    Return on Investment

    Moment Zero Inc.

    • DashThis has reduced the time I spend on reporting by about 50%
    • Visualizations are simple and easy to understand -- Clients like them very much
    • Reduced dependency on files as archive of all dashboards/reports are available online
    Read full review

    Meltwater

    • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
    • We utilize their tracking of media hits for our overall reporting to our clients.
    • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
    Read full review

    Screenshots

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