What users are saying about
12 Ratings
101 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
101 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Attribute Ratings

  • DashThis is rated higher in 1 area: Likelihood to Recommend
  • Meltwater Social is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.6

DashThis

96%
7 Ratings
8.0

Meltwater Social

80%
45 Ratings

Likelihood to Renew

DashThis

N/A
0 Ratings
6.8

Meltwater Social

68%
28 Ratings

Usability

DashThis

N/A
0 Ratings
9.0

Meltwater Social

90%
6 Ratings

Availability

DashThis

N/A
0 Ratings
8.2

Meltwater Social

82%
10 Ratings

Performance

DashThis

N/A
0 Ratings
8.5

Meltwater Social

85%
10 Ratings

Support Rating

6.2

DashThis

62%
4 Ratings
9.9

Meltwater Social

99%
14 Ratings

In-Person Training

DashThis

N/A
0 Ratings
9.6

Meltwater Social

96%
2 Ratings

Online Training

DashThis

N/A
0 Ratings
8.0

Meltwater Social

80%
5 Ratings

Implementation Rating

DashThis

N/A
0 Ratings
10.0

Meltwater Social

100%
16 Ratings

Likelihood to Recommend

Moment Zero Inc.

I have used DashThis with all my clients, because it is the fastest, easiest, and best-developed reporting platform. I have tried Google Data Studio and many other reporting integrations, but they just don't have the speed or capabilities of DashThis. With in-depth filtering, you can create reporting modules not available in any other dashboard, like deep source-medium targeting or landing page data, etc. Whatever data you need, you can get access. Their API integrations are increasing all the time, and if they don't currently connect to something, request access.
Read full review

Meltwater

Sysomos Expion is best suited, in my opinion, to offices where either you have only one moderator/manager OR where multiple users plan to manage a specific channel. Without live updates, it gets far too complicated for multiple users to manage the exact same workload
Read full review

Pros

Moment Zero Inc.

  • Displaying data in a clear and aesthetically pleasing way
  • Integrating with most of the systems you use on a regular basis in web design and digital marketing
  • Allowing you to quickly create new charts/graphs/reports for clients
Read full review

Meltwater

  • Ad-hoc research. During planning phase of a campaign it is a helpful tool to understand the marketplace, key influencers and topics that engage a target demographic.
  • Post-event hashtag analysis. Rapid generation of reporting on efficacy of a campaign, key voices, topics that resonated, viral reach and more.
  • User interface. Friendly and accessible enough to minimize training needs and enable decentralized access, though we have found some hand-holding is still required to get the most out of the platform.
Read full review

Cons

Moment Zero Inc.

  • I'm interested in implementing more tools into the system, such as Google My Business or OpenTable to truly make it a universal analytics dashboard.
  • Instead of just month over month date ranges, I would also like to see a YTD date range.
Read full review

Meltwater

  • It does not provide a visual for volume over time.
  • The visuals aren't excellent, and would require an export to create better looking graphics.
  • The interface isn't intuitive and sometimes requires clicking around to find things that seem like they should be under a different title.
Read full review

Pricing Details

DashThis

Starting Price

$33 per month

Editions & Modules

DashThis editions and modules pricing
EditionModules
Individual$33.001
Professional$109.002
Business$209.003
Standard$309.004

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Meltwater Social

Starting Price

$0 per month

Editions & Modules

Meltwater Social editions and modules pricing
EditionModules
Sysomos$1,000.001

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Moment Zero Inc.

No answers on this topic

Meltwater

There are two differentiating features that Sysomos MAP has that the competitor tools I have experienced (Radian6, Meltwater Buzz) did not: user-friendly Boolean queries for searches and near-real-time results. The former is important because, of course, your results are only as good as your search/campaign. With Sysomos, once you master Boolean queries (which isn't terribly difficult) you're set for creating any kind of listening report. I strongly prefer this to the "campaign creator" forms that other services provide. Second, Sysomos MAP returns results almost immediately - like a Google search. So if you get your results and see that you need to tweak your query - no big deal. Or if you have a last-minute request for a client - not an issue. Meltwater can take up to 48 hours for a search to fully populate. This is a major issue if you get your full set of results back and see that you need to adjust the query; you're looking at another two days of wait time. A long wait on results can also prove problematic in agency settings where clients or prospective clients often need results with a quick turnaround.
Read full review

Usability

Moment Zero Inc.

No answers on this topic

Meltwater

The product is very easy to use. The platform is visual and data is easy to read. Boolean construction can sometimes be difficult, but the boolean constructor tool is helpful for boolean beginners. For more experienced boolean constructors, the boolean display at the top is very helpful in identifying where there may be holes in the construction
Read full review

Reliability and Availability

Moment Zero Inc.

No answers on this topic

Meltwater

Not really an availability issue, but concurrency licensing rules mean that only one user can be logged in at a time.
Read full review

Performance

Moment Zero Inc.

No answers on this topic

Meltwater

This has not been an issue. It is actually beating TweetDeck when we are tagged within a post that TweetDeck is monitoring.
Read full review

Support Rating

Moment Zero Inc.

I always get a same day response to my questions and they reach out enough that I feel like I can ask questions but not too much that I get annoyed.
Read full review

Meltwater

Every time I had a question, I received a fast detailed response and help when I needed it. If a feature was not currently available, it was often added to a list of features to be added at a later time or the team provided me with a workaround that worked almost as well..
Read full review

Online Training

Moment Zero Inc.

No answers on this topic

Meltwater

We had a kick-off training with the whole team where they walked us through the functionality. This was a pretty effective and comprehensive training.
Read full review

Implementation Rating

Moment Zero Inc.

No answers on this topic

Meltwater

Implementation was so easy I dont even remember it!
Read full review

Alternatives Considered

Moment Zero Inc.

Very simplified compared to other options. Needs to be able to tie in more conversion data.
Read full review

Meltwater

We've used Sprout Social & Hootsuite in the past -- and they all stack up pretty evenly. Sysomos has the same features as Sprout or Hootsuite, except their reports and analytics are a little more detailed. Hootsuite has a better social media management software and dashboard though
Read full review

Return on Investment

Moment Zero Inc.

  • DashThis has reduced the time I spend on reporting by about 50%
  • Visualizations are simple and easy to understand -- Clients like them very much
  • Reduced dependency on files as archive of all dashboards/reports are available online
Read full review

Meltwater

  • Lowered costs and overhead when Expion got introduced as we now use one centralized solution for all of our social media work
  • We can finally calculate ROI with ease and understand our campaign performance through proper tracking and analytics
  • Competition tracking was never easier
Read full review

Screenshots

Add comparison