What users are saying about
74 Ratings
74 Ratings
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Score 8 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Data.com

Data.com is a good prospecting and data information tool for any agency or company doing outbound prospecting. Data.com requires you to also have Salesforce CRM, so this tool is really only suited for those companies that can afford Salesforce. Because of this, Data.com seems like a better fit for companies with at least 30 or more employees (total in the company) and at least 5 Salesforce users. Data.com is not a good fit for small businesses.
Zach Ettelman | TrustRadius Reviewer

Global Database

I haven't tried all of their solutions. We use their sales and marketing platform and data enrichment and it is a great fit for our lead generation needs. We use their data to help our clients achieve their goals too and have been satisfied so far. The platform is easy to use, and filters are pretty straightforward. An example of how we use it is take a certain region, industry, number of employees, some other criteria based on the task and what we get is a list of companies. We either narrow down the results by adding more requirements or export that data to our automation tools to start our campaigns.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Data.com
6.3
Global Database
9.7
Advanced search
Data.com
5.7
Global Database
10.0
Identification of new leads
Data.com
4.2
Global Database
10.0
List quality
Data.com
7.0
Global Database
10.0
List upload/download
Data.com
9.2
Global Database
10.0
Ideal customer targeting
Data.com
2.7
Global Database
10.0
Load time/data access
Data.com
9.2
Global Database
8.0

Sales Intelligence Data Standards

Data.com
9.3
Global Database
9.7
Contact information
Data.com
9.6
Global Database
10.0
Company information
Data.com
9.2
Global Database
10.0
Industry information
Data.com
9.1
Global Database
9.0

Data Augmentation & Lead Qualification

Data.com
6.9
Global Database
9.8
Lead qualification process
Data.com
5.2
Global Database
Smart lists and recommendations
Data.com
5.0
Global Database
Salesforce integration
Data.com
9.3
Global Database
Company/business profiles
Data.com
9.3
Global Database
10.0
Alerts and reminders
Data.com
5.0
Global Database
9.0
Data hygiene
Data.com
9.1
Global Database
Automatic data refresh
Data.com
5.1
Global Database
10.0
Tags
Data.com
5.0
Global Database
Filters and segmentation
Data.com
9.2
Global Database
10.0

Sales Intelligence Email Features

Data.com
5.0
Global Database
Sales email templates
Data.com
5.0
Global Database
Append emails to records
Data.com
5.1
Global Database

Pros

Data.com

  • Data.com is appealing because it's affordable. You might need to purchase a few contacts to get rolling, but once you're able to add some yourself and gain additional points, it can very rewarding to "earn" additional contacts by submitting some of your own.
  • There is a wide range of search terms available to narrow down your list by name, region, company name, and others.
  • Easy "add contacts" function, and a template to add a large number of them at once.
Paul Murphy | TrustRadius Reviewer

Global Database

  • Extensive company profiles.
  • Efficient data enrichment.
  • Information about companies that is hard to find manually.
  • Great customer support and friendly team.
  • We have not hit invalid emails so far.
Anonymous | TrustRadius Reviewer

Cons

Data.com

  • If it provided more details about the company it would be great- information such as employee size or software used would be great.
  • The ability to add a contact with just a number would be great- sometimes you don't have an address.
  • It would be helpful to be notified when a contact you have "purchased" has been changed/updated.
Elizabeth Rodriguez | TrustRadius Reviewer

Global Database

  • For some regions it takes a bit longer to find the required data, but I guess it's more of an availability issue rather then the company's fault. They tell us though how long it may take so we can make plans accordingly.
Anonymous | TrustRadius Reviewer

Usability

Data.com

Data.com 9.0
Based on 2 answers
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
John Cupoli | TrustRadius Reviewer

Global Database

Global Database 10.0
Based on 1 answer
The platform and data proved to be useful for the goals we pursue, so data quality and lead generation is what I rate their usability for.
Anonymous | TrustRadius Reviewer

Support Rating

Data.com

Data.com 9.0
Based on 2 answers
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
John Cupoli | TrustRadius Reviewer

Global Database

No score
No answers yet
No answers on this topic

Alternatives Considered

Data.com

My client chose Data.com based on the experience during the evaluation period and the cost comparison. Data.com was the better-suited solution in this scenario. The size of the InsideView database was significantly smaller than Data.com and had limitations on downloads that Data.com did not. InsideView also provided little detail in profiles that were a dealbreaker for my client.
Stacy Venditto | TrustRadius Reviewer

Global Database

No answers on this topic

Return on Investment

Data.com

  • It does an excellent job of creating a more complete picture of an account and key contacts.
  • Helps clarify the key contacts. Sometimes all you get is a mumbled name on a call that might be very important. Data.com allows for a quick search and identification of the contact that would have been lost otherwise.
  • Even helped us begin sending marketing assets to customers of our partners that share a need overlap.
Jerry van Dalen Jr. | TrustRadius Reviewer

Global Database

  • We save a lot in costs and time.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Data.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Global Database

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Data.com
8.8
Global Database
10.0

Usability

Data.com
9.0
Global Database
10.0

Support Rating

Data.com
9.0
Global Database

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