What users are saying about
73 Ratings
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Score 7.7 out of 100
32 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Data.com

Data.com is a good prospecting and data information tool for any agency or company doing outbound prospecting. Data.com requires you to also have Salesforce CRM, so this tool is really only suited for those companies that can afford Salesforce. Because of this, Data.com seems like a better fit for companies with at least 30 or more employees (total in the company) and at least 5 Salesforce users. Data.com is not a good fit for small businesses.
Zach Ettelman | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Data.com
6.1
SalesforceIQ CRM (Discontinued)
Advanced search
Data.com
5.4
SalesforceIQ CRM (Discontinued)
Identification of new leads
Data.com
4.4
SalesforceIQ CRM (Discontinued)
List quality
Data.com
6.9
SalesforceIQ CRM (Discontinued)
List upload/download
Data.com
8.0
SalesforceIQ CRM (Discontinued)
Ideal customer targeting
Data.com
3.8
SalesforceIQ CRM (Discontinued)
Load time/data access
Data.com
8.1
SalesforceIQ CRM (Discontinued)

Sales Intelligence Data Standards

Data.com
8.3
SalesforceIQ CRM (Discontinued)
Contact information
Data.com
9.0
SalesforceIQ CRM (Discontinued)
Company information
Data.com
8.0
SalesforceIQ CRM (Discontinued)
Industry information
Data.com
8.0
SalesforceIQ CRM (Discontinued)

Data Augmentation & Lead Qualification

Data.com
6.5
SalesforceIQ CRM (Discontinued)
Lead qualification process
Data.com
5.3
SalesforceIQ CRM (Discontinued)
Smart lists and recommendations
Data.com
5.1
SalesforceIQ CRM (Discontinued)
Salesforce integration
Data.com
8.5
SalesforceIQ CRM (Discontinued)
Company/business profiles
Data.com
8.4
SalesforceIQ CRM (Discontinued)
Alerts and reminders
Data.com
5.0
SalesforceIQ CRM (Discontinued)
Data hygiene
Data.com
7.9
SalesforceIQ CRM (Discontinued)
Automatic data refresh
Data.com
5.1
SalesforceIQ CRM (Discontinued)
Tags
Data.com
5.1
SalesforceIQ CRM (Discontinued)
Filters and segmentation
Data.com
8.0
SalesforceIQ CRM (Discontinued)

Sales Intelligence Email Features

Data.com
5.1
SalesforceIQ CRM (Discontinued)
Sales email templates
Data.com
4.9
SalesforceIQ CRM (Discontinued)
Append emails to records
Data.com
5.2
SalesforceIQ CRM (Discontinued)

Sales Force Automation

Data.com
SalesforceIQ CRM (Discontinued)
9.1
Customer data management / contact management
Data.com
SalesforceIQ CRM (Discontinued)
9.0
Territory management
Data.com
SalesforceIQ CRM (Discontinued)
9.5
Opportunity management
Data.com
SalesforceIQ CRM (Discontinued)
8.0
Integration with email client (e.g., Outlook or Gmail)
Data.com
SalesforceIQ CRM (Discontinued)
9.5
Quote & order management
Data.com
SalesforceIQ CRM (Discontinued)
9.0
Interaction tracking
Data.com
SalesforceIQ CRM (Discontinued)
9.5
Channel / partner relationship management
Data.com
SalesforceIQ CRM (Discontinued)
9.0

Marketing Automation

Data.com
SalesforceIQ CRM (Discontinued)
7.4
Lead management
Data.com
SalesforceIQ CRM (Discontinued)
7.4

CRM Project Management

Data.com
SalesforceIQ CRM (Discontinued)
9.0
Task management
Data.com
SalesforceIQ CRM (Discontinued)
9.0
Billing and invoicing management
Data.com
SalesforceIQ CRM (Discontinued)
9.0
Reporting
Data.com
SalesforceIQ CRM (Discontinued)
9.0

CRM Reporting & Analytics

Data.com
SalesforceIQ CRM (Discontinued)
9.0
Forecasting
Data.com
SalesforceIQ CRM (Discontinued)
9.0
Pipeline visualization
Data.com
SalesforceIQ CRM (Discontinued)
9.0
Customizable reports
Data.com
SalesforceIQ CRM (Discontinued)
9.0

Customization

Data.com
SalesforceIQ CRM (Discontinued)
9.1
Custom fields
Data.com
SalesforceIQ CRM (Discontinued)
9.5
Custom objects
Data.com
SalesforceIQ CRM (Discontinued)
9.0
Scripting environment
Data.com
SalesforceIQ CRM (Discontinued)
9.0
API for custom integration
Data.com
SalesforceIQ CRM (Discontinued)
9.0

Security

Data.com
SalesforceIQ CRM (Discontinued)
9.3
Single sign-on capability
Data.com
SalesforceIQ CRM (Discontinued)
9.5
Role-based user permissions
Data.com
SalesforceIQ CRM (Discontinued)
9.0

Social CRM

Data.com
SalesforceIQ CRM (Discontinued)
9.0
Social engagement
Data.com
SalesforceIQ CRM (Discontinued)
9.0

Integrations with 3rd-party Software

Data.com
SalesforceIQ CRM (Discontinued)
9.0
Marketing automation
Data.com
SalesforceIQ CRM (Discontinued)
9.0
Compensation management
Data.com
SalesforceIQ CRM (Discontinued)
9.0

Platform

Data.com
SalesforceIQ CRM (Discontinued)
9.5
Mobile access
Data.com
SalesforceIQ CRM (Discontinued)
9.5

Pros

Data.com

  • Data.com is appealing because it's affordable. You might need to purchase a few contacts to get rolling, but once you're able to add some yourself and gain additional points, it can very rewarding to "earn" additional contacts by submitting some of your own.
  • There is a wide range of search terms available to narrow down your list by name, region, company name, and others.
  • Easy "add contacts" function, and a template to add a large number of them at once.
Paul Murphy | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Cons

Data.com

  • If it provided more details about the company it would be great- information such as employee size or software used would be great.
  • The ability to add a contact with just a number would be great- sometimes you don't have an address.
  • It would be helpful to be notified when a contact you have "purchased" has been changed/updated.
Elizabeth Rodriguez | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Usability

Data.com

Data.com 9.0
Based on 2 answers
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
John Cupoli | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Data.com

Data.com 9.0
Based on 1 answer
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
John Cupoli | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Data.com

My client chose Data.com based on the experience during the evaluation period and the cost comparison. Data.com was the better-suited solution in this scenario. The size of the InsideView database was significantly smaller than Data.com and had limitations on downloads that Data.com did not. InsideView also provided little detail in profiles that were a dealbreaker for my client.
Stacy Venditto | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Return on Investment

Data.com

  • It does an excellent job of creating a more complete picture of an account and key contacts.
  • Helps clarify the key contacts. Sometimes all you get is a mumbled name on a call that might be very important. Data.com allows for a quick search and identification of the contact that would have been lost otherwise.
  • Even helped us begin sending marketing assets to customers of our partners that share a need overlap.
Jerry van Dalen Jr. | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Screenshots

Data.com

Pricing Details

Data.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesforceIQ CRM (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Data.com
8.9
SalesforceIQ CRM (Discontinued)
9.5

Usability

Data.com
9.0
SalesforceIQ CRM (Discontinued)

Support Rating

Data.com
9.0
SalesforceIQ CRM (Discontinued)

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