data.ai vs. UXCam App Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
data.ai
Score 7.5 out of 10
N/A
data.ai (formerly App Annie) is a mobile data and analytics platform designed to help customers create winning mobile experiences and achieve excellence. Founded in 2010, the company launched their mobile market data solution and in 2019 acquired Libring, an advertising monetization and spend offering, to expand their capabilities and comprise a complete mobile performance platform. The vendor boasts more than 1,100 enterprise clients and 1 million registered users across all geographies and…N/A
UXCam App Analytics
Score 7.8 out of 10
N/A
UXCam promises a thorough qualitative analysis of your app - every session, every screen and every user. The vendor says key benefits and capabilities include: Use Session Analysis to test assumptions about your app’s most important features and pinpoint user experience issues right where they occur. Use Screen UX analysis to understand the impact of every screen and increase conversion. Use User Analysis to gain a deep understanding of…N/A
Pricing
data.aiUXCam App Analytics
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
data.aiUXCam App Analytics
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
data.aiUXCam App Analytics
Top Pros

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Top Cons

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data.aiUXCam App Analytics
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User Ratings
data.aiUXCam App Analytics
Likelihood to Recommend
8.4
(6 ratings)
9.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Support Rating
7.6
(2 ratings)
-
(0 ratings)
User Testimonials
data.aiUXCam App Analytics
Likelihood to Recommend
data.ai Inc.
I think that App Annie will be handy for the companies that provide service in multiple countries - so they have to deal with local competitors research and track the performance of the app (by the position and by the reviews) in different stores. I think that for a one-country app, many of the features will be less relevant. At the same time, App Annie offers custom plans, so I see how the user experience can be different.
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UXCam
UXCam App Analytics help identify the user pain points and improvement areas within our app. It helps observe the app from a customer's perspective and hence communication around any new updates with stakeholders get easy. These can be times when we aren't able to view the complete recordings due to delays in loading or randomisation of samples.
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Pros
data.ai Inc.
  • Very easy to use and understand. The dashboard is quite complete.
  • The free version is quite complete.
  • They send daily and weekly emails with statistics on your apps so you can understand key facts to improve its standing.
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UXCam
  • User flow mapping. It shows how users are navigating in the app.
  • App crashes
  • User session recordings
  • Segmentation on devices, OS versions, processors etc
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Cons
data.ai Inc.
  • App Annie is extremely limited if you are on the free plan. While you can garner some golden nuggets from the free plan, it's extremely difficult to make needle moving decisions based on the free data. It would be great if App Annie would disclose pricing on their website, plus have a non-free/enterprise plan were you could pick and choose features they offer.
  • After nearly considering a paid plan with App Annie, I decided not to purchase because of the broken trust that stemmed from their sales team. I often got cold-calls from their reps - even when I never contacted them for a sales member to call me. I was bombarded for about 2 weeks straight with phone calls and hard-core sales emails with just asking to talk, no questions or personalization. This cold, unwanted and unwelcome outreach solidified my decision not to purchase.
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UXCam
  • Loading time is high due to which we have to wait a lot sometimes
  • In heatmaps, more properties can be added eg. User cohort, experiment id
  • Provide filters to easily check the recordings by screen and feature dropoffs
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Likelihood to Renew
data.ai Inc.
Well the fact that the freemium features are all that I need right now, I will most definitely continue to use it on a daily basis. I might upgrade to the pro version in the future if I need more data than what I am getting now. But for now it works great for what I need.
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UXCam
No answers on this topic
Support Rating
data.ai Inc.
I have not had to contact support a lot of times. The few times I did, I got correct and lengthy responses, but they took some time to answer. Their product is very complete, so unless you have a specific question, you will probably not need to contact support at any time.
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UXCam
No answers on this topic
Alternatives Considered
data.ai Inc.
We use Google 360 and are able to do a much deeper dive into the activity we see on our apps. I think App Annie is a great starting point product, but for more in depth analytics, something like a Google 360 or Adobe might be better.
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UXCam
UXCam provided higher coverage of features than Mixpanel or Inspectlet standalone. In fact, it has the features if you combine both the products which is amazing. In a single integration I can get multiple use-cases covered.
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Return on Investment
data.ai Inc.
  • App Annie has had neither a positive nor negative impact on our ROI or business objectives. Our team currently uses their free, very limited plan for data discrepancy with our main ASO tool. Otherwise, we have connected our apps and let the data flow in. We go in the account about once every 2-3 months.
  • With App Annie's data we have solidified that our other paid ASO tool we use has accurate data and that we will continue to pay for that tool. So in that regards, App Annie's provided us with a confirmation in our competitor ASO tool purchase decision.
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UXCam
  • Improved conversions and funnels
  • Better user experience and NPS
  • Achieving our ambitious yearly targets well before year end
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ScreenShots

UXCam App Analytics Screenshots

Screenshot of User Analysis