What users are saying about
5 Ratings
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Based on 5 reviews and ratings
SAP Ariba Procurement
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Top Rated
195 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 195 reviews and ratings
Attribute Ratings
- DATABASICS Expense is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.0
DATABASICS Expense
90%
1 Rating
7.1
SAP Ariba Procurement
71%
61 Ratings
Likelihood to Renew
DATABASICS Expense
N/A
0 Ratings
9.1
SAP Ariba Procurement
91%
1 Rating
Usability
DATABASICS Expense
N/A
0 Ratings
8.7
SAP Ariba Procurement
87%
17 Ratings
Support Rating
9.0
DATABASICS Expense
90%
2 Ratings
8.2
SAP Ariba Procurement
82%
24 Ratings
Implementation Rating
DATABASICS Expense
N/A
0 Ratings
7.3
SAP Ariba Procurement
73%
1 Rating
Likelihood to Recommend
DATABASICS Expense
Ability to sync with many other systems and flexible systems. I do not recommend for areas with a bad internet connection.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
SAP Ariba Procurement
Although SAP Ariba supplier platform has its faults, the overall process and management of the documents and notifications on the platform make it an absolute essential tool to a supplier. Added to that the Discovery option where suppliers have the ability to build their revenue by responding to RFPs that are published matching their organisations capabilities seems like a winner. Tapping into a vast network can only bring good things to any supplier.
Global Technology Director
HH GlobalOutsourcing/Offshoring, 1001-5000 employees
Pros
DATABASICS Expense
- Mobile application.
- Easy to attach supporting documents.
- The approver can approve from a mobile phone.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
SAP Ariba Procurement
- Customer Service. We have an incredible team that look after us.
- Listening. The team are receptive to ideas of how to improve the network and these ideas are often implemented.
- Standards. Providing a uniform set of rules enables us to onboard and engage quickly.

Verified User
Manager in Marketing
Information Technology & Services Company, 10,001+ employeesCons
DATABASICS Expense
- Allow money returns from an advance to be reflected in the advance balance. If an employee settles an advance by returning cash, it does not reflect that in the system.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
SAP Ariba Procurement
- Ariba Connect Support - with the exception of the few, the general responses from a Support Request has the engineer repeat the issue at hand with the first response, request for additional examples on the second, then attempt to close the ticket with the third, citing that the system behaviour is OOTB or 'as designed'. No real investigation is undertaken until there has been multiple responses, or the SR has been escalated to an specialist engineer.
- Ariba should have better functionality for a supplier to route PO's to specific branches (different email addresses) within their organisation without the need for a full integration or through the use of email routing rules.
- Provide a more thorough process when a supplier upgrades from a Standard to Enterprise account. Currently suppliers are misled into upgrading to an enterprise account without any formal confirmation from Ariba to ensure that the supplier understands why, or even that they upgrading. This, coupled with the only option to pay outstanding invoices to downgrade, discredits Ariba and the Buyers reputation in the marketplace, and introduces significant P2P implications if re-enabling the supplier through a new account is undertaken as a work round.

Verified User
Team Lead in Corporate
Consumer Services Company, 10,001+ employeesPricing Details
DATABASICS Expense
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4
Starting Price
—SAP Ariba Procurement
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Likelihood to Renew
DATABASICS Expense
No score
No answers yet
No answers on this topic
SAP Ariba Procurement
SAP Ariba Procurement 9.1
Based on 1 answer
Established product and we are now using it as a mean for our procurement transformation

Verified User
Director in Corporate
Farming Company, 1001-5000 employeesUsability
DATABASICS Expense
No score
No answers yet
No answers on this topic
SAP Ariba Procurement
SAP Ariba Procurement 8.7
Based on 17 answers
- We found that SAP Ariba Procurement User Interface is intuitive in nature. For administrators and superuser, the managed area gives access to more contextual information.
- End users also have an option to use Guided Buying whose user experience is like end-user applications.
- The product also has a rich set of notifications for workflows.
- Mobile App further improves the usability of the overall platform from supplier and buyer perspectives.
- For handling strategic documents such as contracts, electronic signatures can be done with one click sing DocuSign or Adobe eSign from Ariba screens.

Verified User
Consultant in Information Technology
Information Technology & Services Company, 10,001+ employeesSupport Rating
DATABASICS Expense
DATABASICS Expense 9.0
Based on 2 answers
Happy with customer support services and the improvements it added to our operations.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
SAP Ariba Procurement
SAP Ariba Procurement 8.2
Based on 24 answers
Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.

Verified User
Administrator in Information Technology
Banking Company, 10,001+ employeesAlternatives Considered
DATABASICS Expense
It costs less. Flexible employees allow you to customize the system to fit your requirements.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
SAP Ariba Procurement
I will recommend ARIBA however some good points related with ContractWorks (which I do not have such a big experience with)
- it has powerful automation features that reduce the administrative load of users.
- its entire storage system is searchable so users can find the data they need with ease.
- administrators can set unique access permissions for each user.
RPA Senior Developer
McCormick & CompanyFood Production, 10,001+ employees
Return on Investment
DATABASICS Expense
- Flexibility allows us to speed up the process of reconciling advances.
- Ability to approve reports by mobile phone allows to speed up the process of posting the expenses.
- Scanning supporting documents becomes easy as you can use a mobile phone camera and attach it to your report.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
SAP Ariba Procurement
- SAP Ariba has allowed that our Procurement Service Center performs much better with a reasonable headcount having 1 system able to support all our Policy requirements and it is easy to use.
- We are able to have 1 system covering 80% of our Global Indirect Spend - 1 system for global approvers for all countries, 1 way of working - consolidated.
- It provides ability to identify opportunities for value added initiatives that save time and money for the company.

Verified User
Director in Information Technology
Pharmaceuticals Company, 10,001+ employees