What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4.5 out of 100
Based on 5 reviews and ratings
50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 50 reviews and ratings
Attribute Ratings
- TripActions is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.0
DATABASICS Expense
90%
1 Rating
9.1
TripActions
91%
33 Ratings
Support Rating
9.0
DATABASICS Expense
90%
2 Ratings
9.4
TripActions
94%
30 Ratings
Likelihood to Recommend
DATABASICS Expense
Ability to sync with many other systems and flexible systems. I do not recommend for areas with a bad internet connection.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
TripActions
A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
Director of International (I-OEM) Sales
Aseptico, Inc.Medical Device, 51-200 employees
Pros
DATABASICS Expense
- Mobile application.
- Easy to attach supporting documents.
- The approver can approve from a mobile phone.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
TripActions
- Provides a wide range of travel options within a wide budget.
- It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.

Verified User
Project Manager in Customer Service
Marketing & Advertising Company, 201-500 employeesCons
DATABASICS Expense
- Allow money returns from an advance to be reflected in the advance balance. If an employee settles an advance by returning cash, it does not reflect that in the system.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
TripActions
- Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform
- Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date
Senior Sales Partnerships Specialist
SojernMarketing and Advertising, 201-500 employees
Pricing Details
DATABASICS Expense
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4
Starting Price
—TripActions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
DATABASICS Expense
DATABASICS Expense 9.0
Based on 2 answers
Happy with customer support services and the improvements it added to our operations.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
TripActions
TripActions 9.4
Based on 30 answers
- Easy bookings and quick expensing- Excellent chat support- Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels- Rewards for employees- Easy to use customer interface- Great mobile applications for android and iOS- Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.

Verified User
Strategist in Product Management
Automotive Company, 1001-5000 employeesAlternatives Considered
DATABASICS Expense
It costs less. Flexible employees allow you to customize the system to fit your requirements.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
TripActions
I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
Recruiter
BrightEdgeComputer Software, 201-500 employees
Return on Investment
DATABASICS Expense
- Flexibility allows us to speed up the process of reconciling advances.
- Ability to approve reports by mobile phone allows to speed up the process of posting the expenses.
- Scanning supporting documents becomes easy as you can use a mobile phone camera and attach it to your report.
Project Finance Manager
Search for Common GroundNon-Profit Organization Management, 501-1000 employees
TripActions
- The ability to change flights while I am on the road in meetings. They actually call the agents for me.
- It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
Account Executive
Procore TechnologiesComputer Software, 1001-5000 employees