What users are saying about
3 Ratings
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Score 9 out of 100
10 Ratings
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Score 6 out of 100

Feature Set Ratings

    Payroll Management

    DATABASICS Time

    Feature Set Not Supported
    N/A
    8.6

    Heartland Payroll+

    86%
    Heartland Payroll+ ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.7
    77%
    2 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.1
    81%
    6 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Reimbursement management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • DATABASICS Time is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    DATABASICS Time

    90%
    2 Ratings
    5.6

    Heartland Payroll+

    56%
    7 Ratings

    Support Rating

    9.0

    DATABASICS Time

    90%
    4 Ratings
    1.4

    Heartland Payroll+

    14%
    4 Ratings

    Implementation Rating

    DATABASICS Time

    N/A
    0 Ratings
    1.0

    Heartland Payroll+

    10%
    1 Rating

    Likelihood to Recommend

    DATABASICS

    Easy to use with lots of customization. The PTO request and calendar is a great tool with real-time balances easy to access. The validation table is large enough to handle hundreds of projects with dozens of sub-categories. We also like the ability to send notices on our own schedule.
    Read full review

    Global Payments

    We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
    Read full review

    Pros

    DATABASICS

    • I can use a mobile phone to submit timesheets.
    • The approver can approve from a mobile phone.
    • Can force organization policies in the system.
    • Notify users about holidays.
    Read full review

    Global Payments

    • White-glove customer support. All employees are in the United States and they must pay them well, because they don't seem to have turnover there.
    • Technology is awesome. We have Payroll, HR, T&A, ATS, and onboarding with them.
    • Their Tax Credit tech is amazing. I received more money in tax credits last year than payroll cost me. That's a net positive!
    • Compliance with their HR team is great, and they don't hit you over the head on the price for it.
    • Pricing is fantastic with a 3-year price lock. No BS discounting that jumps back up a year later.
    Read full review

    Cons

    DATABASICS

    • The site is pretty plain and boring to look at.
    • I hear there is a mobile app in the works?
    Read full review

    Global Payments

    • Sometimes the system (geocode) will not allow me to process address changes by asking for help from our specialist.
    • Response for assistance is usually a lot slower when our dedicated specialist is not available.
    Read full review

    Pricing Details

    DATABASICS Time

    Starting Price

    Editions & Modules

    DATABASICS Time editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      DATABASICS’ pricing model doesn’t pigeonhole your needs into simplified categories like “Basic,” “Professional,” and “Enterprise.” Instead, an ideal fit comes standard for every customer. And when it’s time to make a change, it’s a simple add-on instead of a major subscription upgrade.

      Heartland Payroll+

      Starting Price

      Editions & Modules

      Heartland Payroll+ editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        DATABASICS

        Good value of money. Sped up the month-end closing time.
        Read full review

        Global Payments

        I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
        Read full review

        Implementation Rating

        DATABASICS

        No answers on this topic

        Global Payments

        The Heartland team could care less about how difficult your experience is. In fact, I think they delight in seeing you struggle!
        Read full review

        Alternatives Considered

        DATABASICS

        DATABASICS is the only system capable of handling our complex project dimensions. It's a basic system that's easy to use and easy to navigate. It does everything we need without being overcomplicated, unlike Deltek.
        Read full review

        Global Payments

        I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer different user interfaces that are neat looking, but I haven't done too much research because Heartland Payroll offered me a really good deal for processing since we are a small company.
        Read full review

        Return on Investment

        DATABASICS

        • Easy for staff to submit timesheets.
        • Leave management is a good tool to track leave days.
        Read full review

        Global Payments

        • We have a net positive using Heartland. We actually bring more money in from their tax credits than the payroll service actually costs.
        • I used to have a part-time person handing our payroll/HR needs. Now this is done by me because it's so easy.
        Read full review

        Screenshots

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