171 Ratings
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Score 8.4 out of 100
27 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Application Performance Management

    Datadog

    Feature Set Not Supported
    N/A
    7.2

    Dynatrace NAM (formerly DCRUM)

    72%
    Dynatrace Network Application Monitoring (Discontinued) ranks higher in 12/12 features

    Application monitoring

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Database monitoring

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Threshold alerts

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Predictive capabilities

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Application performance management console

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Collaboration tools

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Out-of-the box templates to monitor applications

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Application dependency mapping and thresholding

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Virtualization monitoring

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Server availability and performance monitoring

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Server usage monitoring and capacity forecasting

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    IT Asset Discovery

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Attribute Ratings

    • Datadog is rated higher in 1 area: Likelihood to Recommend
    • Dynatrace Network Application Monitoring (Discontinued) is rated higher in 1 area: Support Rating
    • Datadog and Dynatrace Network Application Monitoring (Discontinued) are tied in 1 area: Usability

    Likelihood to Recommend

    9.8

    Datadog

    98%
    19 Ratings
    7.0

    Dynatrace NAM (formerly DCRUM)

    70%
    3 Ratings

    Usability

    10.0

    Datadog

    100%
    1 Rating
    10.0

    Dynatrace NAM (formerly DCRUM)

    100%
    1 Rating

    Support Rating

    8.9

    Datadog

    89%
    10 Ratings
    9.0

    Dynatrace NAM (formerly DCRUM)

    90%
    2 Ratings

    Likelihood to Recommend

    Datadog

    Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
    Read full review

    Dynatrace LLC

    Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.
    Read full review

    Pros

    Datadog

    • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
    • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
    • Lightweight agent on hosts
    Read full review

    Dynatrace LLC

    • Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
    • DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
    • Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.
    Read full review

    Cons

    Datadog

    • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
    • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
    • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
    Read full review

    Dynatrace LLC

    • Major upgrades process is sometimes unpredictable.
    • The use of SQL Server should be evaluated for something else.
    • Easier SSL key handling.
    Read full review

    Pricing Details

    Datadog

    Starting Price

    $0 Up to 5 hosts

    Editions & Modules

    Datadog editions and modules pricing
    EditionModules
    Free$01
    Standard$15/host2
    EnterpriseCustom3
    Infrastructure$15.004
    Log Management$1.275
    APM$31.006

    Footnotes

    1. Up to 5 hosts
    2. Up to 500 hosts
    3. 500+ hosts
    4. Per Host Per Month
    5. Per Million Log Events
    6. Per Host Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Dynatrace NAM (formerly DCRUM)

    Starting Price

    Editions & Modules

    Dynatrace NAM (formerly DCRUM) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Datadog

      The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
      Read full review

      Dynatrace LLC

      Best of breed.
      Read full review

      Support Rating

      Datadog

      The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
      Read full review

      Dynatrace LLC

      The only thing missing for a 10, would be if they texted or called you back.
      Read full review

      Alternatives Considered

      Datadog

      We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
      Read full review

      Dynatrace LLC

      Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.
      Read full review

      Return on Investment

      Datadog

      • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
      • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
      Read full review

      Dynatrace LLC

      • Dynatrace Network Application Monitoring (NAM), formerly DCRUM, helped us get a lot of info on an ongoing issue.
      • It helped us figure out network bottlenecks in our environment.
      • It is a very costly tool and a lot of other cheaper tools give same kind of info.
      Read full review

      Screenshots

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