What users are saying about
116 Ratings
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Score 8.2 out of 100
22 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.
Kiran Yakkala | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Datadog
Dynatrace NAM (formerly DCRUM)
7.2
Application monitoring
Datadog
Dynatrace NAM (formerly DCRUM)
7.0
Database monitoring
Datadog
Dynatrace NAM (formerly DCRUM)
6.0
Threshold alerts
Datadog
Dynatrace NAM (formerly DCRUM)
7.0
Predictive capabilities
Datadog
Dynatrace NAM (formerly DCRUM)
8.0
Application performance management console
Datadog
Dynatrace NAM (formerly DCRUM)
8.0
Collaboration tools
Datadog
Dynatrace NAM (formerly DCRUM)
7.9
Out-of-the box templates to monitor applications
Datadog
Dynatrace NAM (formerly DCRUM)
7.0
Application dependency mapping and thresholding
Datadog
Dynatrace NAM (formerly DCRUM)
8.0
Virtualization monitoring
Datadog
Dynatrace NAM (formerly DCRUM)
6.0
Server availability and performance monitoring
Datadog
Dynatrace NAM (formerly DCRUM)
7.0
Server usage monitoring and capacity forecasting
Datadog
Dynatrace NAM (formerly DCRUM)
7.0
IT Asset Discovery
Datadog
Dynatrace NAM (formerly DCRUM)
7.0

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

  • Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
  • DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
  • Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.
Jose Adan Ortiz | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

  • Major upgrades process is sometimes unpredictable.
  • The use of SQL Server should be evaluated for something else.
  • Easier SSL key handling.
Ulf Thornander | TrustRadius Reviewer

Usability

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

Dynatrace NAM (formerly DCRUM) 10.0
Based on 1 answer
Best of breed.
Ulf Thornander | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.7
Based on 12 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

Dynatrace NAM (formerly DCRUM) 9.0
Based on 2 answers
The only thing missing for a 10, would be if they texted or called you back.
Ulf Thornander | TrustRadius Reviewer

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.
Jose Adan Ortiz | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

  • Dynatrace Network Application Monitoring (NAM), formerly DCRUM, helped us get a lot of info on an ongoing issue.
  • It helped us figure out network bottlenecks in our environment.
  • It is a very costly tool and a lot of other cheaper tools give same kind of info.
Kiran Yakkala | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

Dynatrace NAM (formerly DCRUM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dynatrace NAM (formerly DCRUM) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Datadog
9.2
Dynatrace NAM (formerly DCRUM)
7.0

Usability

Datadog
10.0
Dynatrace NAM (formerly DCRUM)
10.0

Support Rating

Datadog
8.7
Dynatrace NAM (formerly DCRUM)
9.0

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