What users are saying about
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80 Ratings

Datadog

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80 Ratings
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Score 8.4 out of 100
17 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

If you have an application service like SAP or Oracle Forms with a client-server architecture with clients across the country, with Dynatrace you can monitor real user transactions from clients to main servers in a central point. Then you can pinpoint whether you are experiencing regional networking issues, application performance degradation, or SQL queries latency.
Jose Adan Ortiz | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Datadog
Dynatrace NAM (formerly DCRUM)
6.5
Application monitoring
Datadog
Dynatrace NAM (formerly DCRUM)
9.1
Database monitoring
Datadog
Dynatrace NAM (formerly DCRUM)
9.1
Threshold alerts
Datadog
Dynatrace NAM (formerly DCRUM)
7.3
Application performance management console
Datadog
Dynatrace NAM (formerly DCRUM)
7.3
Collaboration tools
Datadog
Dynatrace NAM (formerly DCRUM)
1.0
Out-of-the box templates to monitor applications
Datadog
Dynatrace NAM (formerly DCRUM)
8.2
Application dependency mapping and thresholding
Datadog
Dynatrace NAM (formerly DCRUM)
4.5
Virtualization monitoring
Datadog
Dynatrace NAM (formerly DCRUM)
7.3
Server availability and performance monitoring
Datadog
Dynatrace NAM (formerly DCRUM)
8.2
IT Asset Discovery
Datadog
Dynatrace NAM (formerly DCRUM)
3.0

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

  • The ability to correlate Citrix users and their performance to an actual backend application.
  • Full insight into SAP over all the protocols as well as the customized code makes DCRUM a nice augmention to Solution Manager.
  • The high capacity to decode 20 Gbps traffic on a single box/probe makes it easy to slot in even in high density populated DCs.
  • In an effort to help understand and decode unknown traffic the configuration wizard helps and suggests what things to use in the datastream, since hardly any customers have documentation that covers the network traffic/protocol.
  • It's also very handy to be able to define specific traffic to/from a node as Software Services when they are a shared resource, such as a database, web farm or a DNS. That enables you to cherry pick from as many software services as you want when building the application delivery chain which makes up what a user perceives as "an application".
  • High capacity netflow processing helps you to get insight into devices that might be out of reach for various reasons.
  • One very convenient thing is the self-monitoring/maintenance of the system. Often the installations are left running for a very long time and there is comfort in knowing that they will maintain themselves with data rollup and cleaning tasks so you won't be met by a blank screen due to a full HD or the inability to restart without user intervention.
Ulf Thornander | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

  • Its configuration requires a lot of technical and business knowledge to drive monitoring expectations to dashboards.
  • DCRUM needs a robust monitoring architecture to store, analyze and visualize all collected data.
  • DCRUM can't monitor the latest Microsoft Exchange versions.
Jose Adan Ortiz | TrustRadius Reviewer

Usability

Datadog

No score
No answers yet
No answers on this topic

Dynatrace NAM (formerly DCRUM)

Dynatrace NAM (formerly DCRUM) 10.0
Based on 1 answer
Best of breed.
Ulf Thornander | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.3
Based on 11 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

Dynatrace NAM (formerly DCRUM) 9.0
Based on 2 answers
The only thing missing for a 10, would be if they texted or called you back.
Ulf Thornander | TrustRadius Reviewer

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.
Jose Adan Ortiz | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

Dynatrace NAM (formerly DCRUM)

  • Dynatrace DRUM has helped us to discover issues before affecting a wider range of users.
  • Dynatrace DCRUM has generated a visual impact to monitor degradation service issues to help us resolve problems faster.
Jose Adan Ortiz | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datadog Editions & Modules

Edition
Free1
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

Dynatrace NAM (formerly DCRUM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dynatrace NAM (formerly DCRUM) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Datadog
9.2
Dynatrace NAM (formerly DCRUM)
8.2

Usability

Datadog
Dynatrace NAM (formerly DCRUM)
10.0

Support Rating

Datadog
8.3
Dynatrace NAM (formerly DCRUM)
9.0

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