What users are saying about
149 Ratings
149 Ratings
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Score 8.3 out of 100
8 Ratings
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Score 7.2 out of 100

Feature Set Ratings

    Network Performance Monitoring

    Datadog

    Feature Set Not Supported
    N/A
    6.9

    LiveAction LiveNX

    69%
    LiveAction LiveNX ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    7.2
    72%
    2 Ratings

    Network monitoring

    N/A
    0 Ratings
    7.2
    72%
    2 Ratings

    Baseline threshold calculation

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Alerts

    N/A
    0 Ratings
    6.3
    63%
    2 Ratings

    Network capacity planning

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Packet capture analysis

    N/A
    0 Ratings
    7.2
    72%
    2 Ratings

    Network mapping

    N/A
    0 Ratings
    6.3
    63%
    2 Ratings

    Customizable reports

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Hardware health monitoring

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Attribute Ratings

    • Datadog is rated higher in 1 area: Likelihood to Recommend
    • LiveAction LiveNX is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.0

    Datadog

    90%
    19 Ratings
    7.2

    LiveAction LiveNX

    72%
    3 Ratings

    Usability

    10.0

    Datadog

    100%
    1 Rating

    LiveAction LiveNX

    N/A
    0 Ratings

    Support Rating

    8.8

    Datadog

    88%
    10 Ratings
    10.0

    LiveAction LiveNX

    100%
    2 Ratings

    Likelihood to Recommend

    Datadog

    Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
    Anonymous | TrustRadius Reviewer

    LiveAction LiveNX

    From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.
    Anonymous | TrustRadius Reviewer

    Pros

    Datadog

    • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
    • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
    • Lightweight agent on hosts
    Anthony Zappala | TrustRadius Reviewer

    LiveAction LiveNX

    • Network QOS Assessment, and recommendations, and point-and-click remediation
    • Network L2/L3 Assessment, and recommendations, and point-and-click remediation
    • Network Security Assessment, and recommendations, and point-and-click remediation
    Anonymous | TrustRadius Reviewer

    Cons

    Datadog

    • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
    • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
    • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
    Kevin Van Heusen | TrustRadius Reviewer

    LiveAction LiveNX

    • I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
    • In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
    • I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.
    Randy Zuehlke | TrustRadius Reviewer

    Pricing Details

    Datadog

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    $0 Up to 5 hosts

    Datadog Editions & Modules

    On-premise Edition
    Infrastructure$15.001
    Log Management$1.272
    APM$31.003
    1. Per Host Per Month
    2. Per Million Log Events
    3. Per Host Per Month
    SaaS Edition
    Free$01
    Standard$15/host2
    EnterpriseCustom3
    1. Up to 5 hosts
    2. Up to 500 hosts
    3. 500+ hosts
    Additional Pricing Details

    LiveAction LiveNX

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    LiveAction LiveNX Editions & Modules

    Additional Pricing Details

    Usability

    Datadog

    Datadog 10.0
    Based on 1 answer
    The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
    Anonymous | TrustRadius Reviewer

    LiveAction LiveNX

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Datadog

    Datadog 8.8
    Based on 10 answers
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Anonymous | TrustRadius Reviewer

    LiveAction LiveNX

    LiveAction LiveNX 10.0
    Based on 2 answers
    Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Datadog

    We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
    Anonymous | TrustRadius Reviewer

    LiveAction LiveNX

    There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Datadog

    • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
    • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
    Rajeshh Raghavan | TrustRadius Reviewer

    LiveAction LiveNX

    • Real time insight to network issues whether security related or not.
    • Great reporting features for executives.
    Randy Zuehlke | TrustRadius Reviewer

    Screenshots

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