Datadog vs Scout

• APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
• Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
• Lightweight agent on hosts

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• I specifically use the risk assessment module and do risk assessments on any new product we introduce into our network or any company that we are thinking about taking on as a client.
• I also use the vendor management module for any due diligence that comes up with a new company or a company that we may use once and then not use again.

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• User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
• Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
• Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.

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• There are not many areas that I would change in Scout. If I were to change anything it would be just to add a description of when I would use a report, such as managers, board of directors, or regulators.

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• One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
• Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time

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• I like that everything is in one place. We used to use Excel spreadsheets and it was very hard to keep everything in one place or to find something specific. Now it is very easy finding what you're looking for with this all in one solution.
• This solution pays for itself with the time saved from not looking at spreadsheets.
• When the regulators come and they ask for a assessment I can get it for them in very short order.

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