What users are saying about
169 Ratings
15 Ratings
169 Ratings
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Score 8.4 out of 100
15 Ratings
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Score 8.1 out of 100

Attribute Ratings

  • Datadog is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.8

Datadog

98%
19 Ratings
8.0

Tivoli

80%
3 Ratings

Usability

10.0

Datadog

100%
1 Rating

Tivoli

N/A
0 Ratings

Support Rating

8.9

Datadog

89%
10 Ratings

Tivoli

N/A
0 Ratings

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
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IBM

For either DB2 or zLinux, Tivoli is hands-down the best solution. For Oracle and other operating systems, there are more advanced solutions available. Some of these features are considered "game-changing" by our Sys Admins. Of the three solutions I've dealt with, Tivoli ranks right in the middle with cost, features, and complexity. A nice solution (and the best for the options I listed above), but not cutting-edge.
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Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
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IBM

  • Fully customizable
  • Automate various portions of various applications
  • Great at Access Management (but also Release, Change, Event, etc)
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Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
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IBM

  • Tivoli is not manageable from the GUI console and I believe it needs a dedicated resource to manage the software.
  • Tivoli (TSM) configuration is complex, granular, and scalable with customizable configuration features, but it requires a good administrator that has a strong knowledge of the product.
  • It needs additional agents or plugins for administration; for example, I have to use an MMC plug-in on the servers.
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Pricing Details

Datadog

Starting Price

$0 Up to 5 hosts

Editions & Modules

Datadog editions and modules pricing
EditionModules
Free$01
Standard$15/host2
EnterpriseCustom3
Infrastructure$15.004
Log Management$1.275
APM$31.006

Footnotes

  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
  4. Per Host Per Month
  5. Per Million Log Events
  6. Per Host Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Tivoli

Starting Price

$0

Editions & Modules

Tivoli editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Datadog

    The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
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    IBM

    No answers on this topic

    Support Rating

    Datadog

    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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    IBM

    No answers on this topic

    Alternatives Considered

    Datadog

    We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
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    IBM

    Tivoli sits right in the middle of these two products, all things considered. Each has its own strengths (Cohesity has bells and whistles, CommVault works well with Microsoft). Tivoli is a nice blend and rock-solid once implemented.
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    Return on Investment

    Datadog

    • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
    • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
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    IBM

    • Single sign on and web-threat protection
    • Cutting down time to enter multiple usernames and passwords
    • Cutting support call times across multi apps
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    Screenshots

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