149 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 8 out of 100

Attribute Ratings

  • Datadog is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Datadog

90%
19 Ratings
8.0

TrueSight Pulse (formerly Boundary) (discontinued)

80%
2 Ratings

Usability

10.0

Datadog

100%
1 Rating

TrueSight Pulse (formerly Boundary) (discontinued)

N/A
0 Ratings

Support Rating

8.8

Datadog

88%
10 Ratings

TrueSight Pulse (formerly Boundary) (discontinued)

N/A
0 Ratings

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

TrueSight Pulse (formerly Boundary) (discontinued)

Well suited when server monitoring, not well suited for non system administrators. Need to have server knowledge to get full understanding of product
Andrew Kawczynski | TrustRadius Reviewer

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

TrueSight Pulse (formerly Boundary) (discontinued)

  • Real-time high-resolution metric monitoring. Data can be collected and viewed at 1-second resolution.
  • Visualization of line charts
  • Cloud hosted
Anonymous | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

TrueSight Pulse (formerly Boundary) (discontinued)

  • The interface is functional and adaptable but I kind of wish it looked like its predecessor Patrol Monitor.
  • It is somewhat hard to understand the integrations into the UI.
  • Hoping for more metric choices.
Andrew Kawczynski | TrustRadius Reviewer

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$0 Up to 5 hosts

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

TrueSight Pulse (formerly Boundary) (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8 month

TrueSight Pulse (formerly Boundary) (discontinued) Editions & Modules

Edition
Standard$81
Advanced$121
  1. month
Additional Pricing Details
Pricing reflect discount for annual subscription. Month to month pricing is $12 for Standard, $15 for Advanced

Usability

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

TrueSight Pulse (formerly Boundary) (discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Datadog

Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
Anonymous | TrustRadius Reviewer

TrueSight Pulse (formerly Boundary) (discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Datadog

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
Anonymous | TrustRadius Reviewer

TrueSight Pulse (formerly Boundary) (discontinued)

Datadog seems to have more freedom to build dashboards. They have more visualization types. However, Pulse seems to be better from a cost stand point. Pulse is able to accomplish everything we need, so no need to spend the extra cost.
Anonymous | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

TrueSight Pulse (formerly Boundary) (discontinued)

  • Positive in alert notifications.
  • Positive in keeping environment up time.
  • Positive in being able to monitor various metrics and meters.
Andrew Kawczynski | TrustRadius Reviewer

Screenshots

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