9 Ratings
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Score 8.1 out of 100
9 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Datamatics RPA TruBot

The most striking aspect of this product is the little programming knowledge that is needed to develop automation processes. Its interface makes bots very easy to configure and is based on advanced technology that offers effective solutions for numerous tasks. Its automated system is totally effective
Brett Redford | TrustRadius Reviewer

HelpSystems Automate Desktop

It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect.
Kwame H. Baptiste | TrustRadius Reviewer

Pros

Datamatics RPA TruBot

  • It has a nice user interface, with drag and drop options to easily design the process.
  • It allows a fast implementation, it has a generous library of components.
  • It offers effective monitoring of bot status and monitoring.
  • It has an effective access security system powered by CyberArk.
  • It has extensive built-in analytics capabilities generated by its AI.
Michael Besser | TrustRadius Reviewer

HelpSystems Automate Desktop

  • FTP jobs. Flexible scheduling and file watching options (send a file when added to a folder). Also flexible file naming capabilities - when a vendor wants a file with a different format (or vice-versa) Also the new encryption steps are handy.
  • File watching capabilities - If you have files that have to be somewhere by a certain time this is very handy. You can pair this with Automate's email capability (easy to use).
  • File Copying - If you have a lot of files that have to be sent on a schedule this is the way to go. You can also filter by date so only recent files are copied.
  • File Purging - like copying you can use date filters to purge old files - no more clogged folders!
  • Conditional statement functionality - If/Then, Loops, etc. Easy to use and makes the tasks MUCH more useful.
David Croney | TrustRadius Reviewer

Cons

Datamatics RPA TruBot

  • Ease of use
  • Quick solution
  • Contact us option
Diwanshee Shrivastava | TrustRadius Reviewer

HelpSystems Automate Desktop

  • Calendars
  • Tasks scheduling
Farjad Habib | TrustRadius Reviewer

Usability

Datamatics RPA TruBot

Datamatics RPA TruBot 8.2
Based on 3 answers
It presents a smooth learning curve and a simple flow design that makes it a very effective tool for automating processes, this leads people to accelerate the learning phase and the introduction to the world of RPA
Brett Redford | TrustRadius Reviewer

HelpSystems Automate Desktop

HelpSystems Automate Desktop 10.0
Based on 1 answer
It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
Kwame H. Baptiste | TrustRadius Reviewer

Support Rating

Datamatics RPA TruBot

Datamatics RPA TruBot 8.8
Based on 3 answers
The support offered by Datamatics RPA TruBot is highly efficient, providing the most accurate solutions and answers, in a short period of time. It has a support that facilitates learning in the handling of this effective tool
Michael Besser | TrustRadius Reviewer

HelpSystems Automate Desktop

HelpSystems Automate Desktop 10.0
Based on 1 answer
Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
Kwame H. Baptiste | TrustRadius Reviewer

Alternatives Considered

Datamatics RPA TruBot

Diwanshee Shrivastava | TrustRadius Reviewer

HelpSystems Automate Desktop

Farjad Habib | TrustRadius Reviewer

Return on Investment

Datamatics RPA TruBot

  • In our company, it helped us reduce costs and use our workforce in activities that improve productivity.
  • It provides a set of tools to develop the most optimal RPA processes that guarantee an agile and efficient workflow.
Brett Redford | TrustRadius Reviewer

HelpSystems Automate Desktop

  • Positive: Reliability on FTP jobs - really important on bank files.
  • Negative - annual support a little pricey - but not unusual for this level of software.
  • Positive: Does not require a dedicated administrator, especially after the jobs are created and tested. I perform other job duties and this rarely interferes with them.
  • Positive - Since it is easy to learn and use it makes it easy to have a back up administrator
David Croney | TrustRadius Reviewer

Screenshots

Datamatics RPA TruBot

Pricing Details

Datamatics RPA TruBot

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

HelpSystems Automate Desktop

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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