27 Ratings
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Score 6.6 out of 100
2 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Datamatics RPA TruBot is rated higher in 1 area: Support Rating
  • Hyland RPA is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

8.0

Datamatics RPA TruBot

80%
11 Ratings
8.3

Hyland RPA

83%
2 Ratings

Likelihood to Renew

Datamatics RPA TruBot

N/A
0 Ratings
9.1

Hyland RPA

91%
1 Rating

Usability

8.2

Datamatics RPA TruBot

82%
3 Ratings
9.0

Hyland RPA

90%
1 Rating

Support Rating

8.8

Datamatics RPA TruBot

88%
3 Ratings
7.2

Hyland RPA

72%
2 Ratings

Likelihood to Recommend

Datamatics

Scenarios where it is suited: large organizations where they deal with a huge volume of data, where the data is unstructured, and where an AI element is required. Scenarios where it is not suited: small SME companies where the volume is less. ROI will not be there to display.
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Hyland Software

Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.
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Pros

Datamatics

  • Using this, our operations now run smooth and [are] able to do multiple deployments in a short span. [I] also like its rule-based tasks.
  • Whatever we want to do, [we] just need provide those specific rules and scripts.
  • The best part is we can use it for our complex processes as well.
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Hyland Software

  • Configurability
  • Transparency
  • Ease of Implementation
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Cons

Datamatics

  • The price is little more than other leading tools in the market.
  • Everyone should complete the training provided on the company website and then start implementing.
  • Something that I do not like at all about this tool and I would like it to be restructured is the registration dynamics in the different services they offer.
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Hyland Software

  • Lack of dedicated support
  • Documentation
  • Training
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Pricing Details

Datamatics RPA TruBot

Starting Price

$0

Editions & Modules

Datamatics RPA TruBot editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Hyland RPA

    Starting Price

    Editions & Modules

    Hyland RPA editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Datamatics

      No answers on this topic

      Hyland Software

      Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time
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      Usability

      Datamatics

      It presents a smooth learning curve and a simple flow design that makes it a very effective tool for automating processes, this leads people to accelerate the learning phase and the introduction to the world of RPA
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      Hyland Software

      Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.
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      Support Rating

      Datamatics

      The support offered by Datamatics RPA TruBot is highly efficient, providing the most accurate solutions and answers, in a short period of time. It has a support that facilitates learning in the handling of this effective tool
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      Hyland Software

      Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.
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      Alternatives Considered

      Datamatics

      The [Datamatics] RPA TruBot is more simple and easy to understand for a nontechnical person as compared to the Microsoft Azur Systems. Also, [Datamatics] RPA TruBot is more cost-effective and provides better support as compared to the Microsoft Azur Systems. [Datamatics] RPA TruBot provides free training sessions, where else [Azur Systems] provides paid certifications.
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      Hyland Software

      Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time
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      Return on Investment

      Datamatics

      • [It] reduced the number of working hours required.
      • [It] increased [the] employee and customer satisfaction rate.
      • [It] increased efficiency by three-fold.
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      Hyland Software

      • Reduced the need to hire additional staff
      • 90-100% coverage of contract settling
      • Reducing errors
      Read full review

      Screenshots

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