What users are saying about
147 Ratings
3 Ratings
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Score 9 out of 100
147 Ratings
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Score 6.8 out of 100

Attribute Ratings

  • Dataminr Pulse is rated higher in 1 area: Likelihood to Recommend
  • NetBase Quid is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.0

Dataminr Pulse

90%
1 Rating
7.0

NetBase Quid

70%
111 Ratings

Likelihood to Renew

Dataminr Pulse

N/A
0 Ratings
8.1

NetBase Quid

81%
87 Ratings

Usability

Dataminr Pulse

N/A
0 Ratings
9.0

NetBase Quid

90%
13 Ratings

Performance

Dataminr Pulse

N/A
0 Ratings
9.5

NetBase Quid

95%
12 Ratings

Support Rating

9.0

Dataminr Pulse

90%
2 Ratings
9.1

NetBase Quid

91%
22 Ratings

Implementation Rating

Dataminr Pulse

N/A
0 Ratings
9.6

NetBase Quid

96%
8 Ratings

Configurability

Dataminr Pulse

N/A
0 Ratings
8.5

NetBase Quid

85%
5 Ratings

Likelihood to Recommend

Dataminr

For any news editor, Dataminr is a must. It is the only platform I have used which I would 100 percent recommend to anyone who needs constant access and notification to all that is going on in the world's media. Various other platforms provide information, but Dataminr collates all these other platforms together into one easy to use interface. It is remarkably quick to check Dataminr after receiving a desktop or email notification and find out what is going on regarding a specific subject. As a news editor, I am required to manage a news team that produces copy for breaking stories, and Dataminr allows me to find news and commission it faster than any other platform I have previously used.
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NetBase Quid

In my use of [NetBase] Quid, I found the tool particularly suitable for curating pertinent content. It allowed me to develop more comprehensive analysis at a larger scale, all while substantially reducing the amount of research time needed. It is also a plus that [NetBase] Quid is delivered as a web app. I did some of my [NetBase] Quid work on a low-end Chromebook without issues.
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Pros

Dataminr

  • Collating various sources into one interface makes keeping track of breaking news remarkably easy.
  • The live update feature means updates from breaking stories are fed directly to the consumer. This means users do not have to go out their way to find out every last detail of a story, and can instead use their time writing the story.
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NetBase Quid

  • Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy.
  • The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease.
  • The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs.
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Cons

Dataminr

  • Setting up Dataminr can be relatively obtuse. Although basic functions are easy to use, the more in-depth aspects require research and training to use correctly.
  • Topics are very broad, which can be a negative at times. It would be useful to have 'football' as a topic rather than 'sport', for instance.
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NetBase Quid

  • Dashboards can only currently be exported as PDFs. It would be helpful to have a more read/writable format (eg. PPT) that enables us to combine Netbase's outputs with other sources, or to make them more consistent with our own branding (colours, fonts etc.)
  • The business model revolves around a limited number of login seats. I would like to be able to roll out the tool to make it available/accessible to more people in the business, but the pricing model makes this impractical/uneconomical.
  • Logging out users after a period of inactivity can be frustrating when multitasking/task switching and unsaved work is lost.
  • While Netbase's focus on language processing is its key strength, additional functionality around social analysis (eg. people who follow a brand account, users who talk about X are also likely to talk about Y) is somewhat limited.
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Pricing Details

Dataminr Pulse

Starting Price

$0 per year

Editions & Modules

Dataminr Pulse editions and modules pricing
EditionModules
Dataminr$15,0001

Footnotes

  1. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

NetBase Quid

Starting Price

Editions & Modules

NetBase Quid editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Likelihood to Renew

    Dataminr

    No answers on this topic

    NetBase Quid

    We've had a good experience using the tool and have invested quite a bit of time training the internal team on how to get the most benefit out of it. There would need to be a compelling reason or business case to port over all of our existing topics and tool know-how to another platform.
    Read full review

    Usability

    Dataminr

    No answers on this topic

    NetBase Quid

    Very simple to use, quick to pick up on the key principles, and a task-centric design (ie. Topics to set up what you want to analyze, Analysis to do the exploration/analysis, and Dashboards to pull results and findings together to generate reports.) All intuitive, drag & drop etc.
    Read full review

    Performance

    Dataminr

    No answers on this topic

    NetBase Quid

    NetBase constantly updates the platform with features. The platforms ability to analyze complex social listening topics is exceptional. Its fast and gives you the ability to create standardized reports for a quick topic analysis. Additionally, the standard overview tab provides the topic at a glance and assists in quickly identifying areas to further analyze. Great product with excellent support behind it!
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    Support Rating

    Dataminr

    Connection issues/downtime occur but they are rare and generally quickly fixed. There are frequent seminars and tutorials to teach the platform. This is an excellent decision from the company and has made me more willing to learn how to use Dataminr correctly. As a result of this, I use the platform more than I would have if I had been forced to learn everything myself.
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    NetBase Quid

    Our support contact is always available and will spend all of the time required to make sure our questions are answered.
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    Implementation Rating

    Dataminr

    No answers on this topic

    NetBase Quid

    We had an internal implementation meeting with the NetBase team as well as a business seat implementation for one of our clients. I would highly recommend having all stakeholders attend an implementation meeting as they can understand the power of this platform.
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    Alternatives Considered

    Dataminr

    Before using Dataminr we did not use a similar platform, with stories discovered by simply crawling the web (TweetDeck/Reddit/news sites, etc). Because of this, Dataminr has been a game-changer for us and has revolutionized the way we have worked since it was introduced. Being able to completely remove one aspect of the job (searching for news) has increased productivity in all other areas.
    Read full review

    NetBase Quid

    Meltwater took too long to load whenever you had to change keywords, their customer service was not very responsive, and their interface was not very customizeable. We decided to search for a new software company and we invited many companies to present. We selected Netbase after a free trial for reasons stated earlier.
    Read full review

    Return on Investment

    Dataminr

    • Since starting to use Dataminr, our traffic has vastly increased. Though not entirely to thank for the growth, Dataminr has played a role in talkSPORT.com's ComScore increasing by 150 percent over the past 18 months.
    • Increased traffic is partly due to producing more content, and Dataminr has directly led to discovering a number of stories we previously would have missed.
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    NetBase Quid

    • Positive - NetBase allows us to quickly gather a high level over view of a topic, which helps for new business pitch and being able to inform the account teams of basic information.
    • Negative - We have to use other tools to gather news, which affects our budget.
    Read full review

    Screenshots

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