3 Ratings
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Score 9 out of 100
20 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Synthesio Social Intelligence Suite is rated higher in 1 area: Support Rating
  • Dataminr Pulse and Synthesio Social Intelligence Suite are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Dataminr Pulse

90%
1 Rating
9.0

Synthesio Social Intelligence Suite

90%
6 Ratings

Likelihood to Renew

Dataminr Pulse

N/A
0 Ratings
7.0

Synthesio Social Intelligence Suite

70%
2 Ratings

Support Rating

9.0

Dataminr Pulse

90%
2 Ratings
10.0

Synthesio Social Intelligence Suite

100%
2 Ratings

Likelihood to Recommend

Dataminr

For any news editor, Dataminr is a must. It is the only platform I have used which I would 100 percent recommend to anyone who needs constant access and notification to all that is going on in the world's media. Various other platforms provide information, but Dataminr collates all these other platforms together into one easy to use interface. It is remarkably quick to check Dataminr after receiving a desktop or email notification and find out what is going on regarding a specific subject. As a news editor, I am required to manage a news team that produces copy for breaking stories, and Dataminr allows me to find news and commission it faster than any other platform I have previously used.
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Ipsos

It's a very good tool. It covers every need we have for social media listening & monitoring. Bad thing is that those who were selling us the software were not much concerned about costs and were not reducing although there are a lot of market leaders like Sprinklr who are really good with compensation & value addition
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Pros

Dataminr

  • Collating various sources into one interface makes keeping track of breaking news remarkably easy.
  • The live update feature means updates from breaking stories are fed directly to the consumer. This means users do not have to go out their way to find out every last detail of a story, and can instead use their time writing the story.
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Ipsos

  • Synthesio has an unlimited volume, which helps us to not worry about going over budget. This helps us focus on refining our search to pull in the mentions that have the most value.
  • Synthesio has an excellent support team. They are always available to answer any questions we have.
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Cons

Dataminr

  • Setting up Dataminr can be relatively obtuse. Although basic functions are easy to use, the more in-depth aspects require research and training to use correctly.
  • Topics are very broad, which can be a negative at times. It would be useful to have 'football' as a topic rather than 'sport', for instance.
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Ipsos

  • I’d love better graphics when I pull reports.
  • The sentiment data is still inaccurate.
  • We are unable to weed out all mentions of the arena associated with the bank.
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Pricing Details

Dataminr Pulse

Starting Price

$0 per year

Editions & Modules

Dataminr Pulse editions and modules pricing
EditionModules
Dataminr$15,0001

Footnotes

  1. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Synthesio Social Intelligence Suite

Starting Price

$0 per month

Editions & Modules

Synthesio Social Intelligence Suite editions and modules pricing
EditionModules
Synthesio$1,200.001

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Dataminr

No answers on this topic

Ipsos

Ben Farkas was the representative that worked with us on this project, while we have been very excited with the work he provided, especially the customer service, we just did not have enough time with the product hands on to be comfortable giving it the 10 we think it deserves. As the Data tracking was done beyond our expectations and the finished product (infographic) were all excellent, we used this service to fill our need in being shorthanded to cover the data ourselves. Synthesio provided outstanding customer service, their data tracking and materials where top notch, just we lacked the hands on experience to speak to everyday use.
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Support Rating

Dataminr

Connection issues/downtime occur but they are rare and generally quickly fixed. There are frequent seminars and tutorials to teach the platform. This is an excellent decision from the company and has made me more willing to learn how to use Dataminr correctly. As a result of this, I use the platform more than I would have if I had been forced to learn everything myself.
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Ipsos

Everything we needed was handled, in many cases during the first time we used Synthesio the representative made adjustments and explained them to us, some things we did not even consider when setting up the service.
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Alternatives Considered

Dataminr

Before using Dataminr we did not use a similar platform, with stories discovered by simply crawling the web (TweetDeck/Reddit/news sites, etc). Because of this, Dataminr has been a game-changer for us and has revolutionized the way we have worked since it was introduced. Being able to completely remove one aspect of the job (searching for news) has increased productivity in all other areas.
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Ipsos

I have used Meltwater, Hootsuite for the same tracking purpose. Every tool has it own pros and cons. The best way to decide is go by the reviews of the people who have actually used it. Budget is yet another factor to consider.
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Return on Investment

Dataminr

  • Since starting to use Dataminr, our traffic has vastly increased. Though not entirely to thank for the growth, Dataminr has played a role in talkSPORT.com's ComScore increasing by 150 percent over the past 18 months.
  • Increased traffic is partly due to producing more content, and Dataminr has directly led to discovering a number of stories we previously would have missed.
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Ipsos

  • It has helped us understanding the on going topics on our social page quite well.
  • Really helped us in community management in due time for social accounts. Saved a lot of clicks and time as well as resources.
  • Employees feel really happy with the tool because it lets them do the work fast and securely.
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