What users are saying about
3 Ratings
141 Ratings
3 Ratings
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Score 9 out of 100
141 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Dataminr

For any news editor, Dataminr is a must. It is the only platform I have used which I would 100 percent recommend to anyone who needs constant access and notification to all that is going on in the world's media.Various other platforms provide information, but Dataminr collates all these other platforms together into one easy to use interface. It is remarkably quick to check Dataminr after receiving a desktop or email notification and find out what is going on regarding a specific subject. As a news editor, I am required to manage a news team that produces copy for breaking stories, and Dataminr allows me to find news and commission it faster than any other platform I have previously used.
Billy Hawkins | TrustRadius Reviewer

NetBase

Best suited to processing large volumes of social media mentions. As with any social analysis tool, a degree of expertise and understanding of social media platforms, audience trends etc. is important to get the most out of the tool, so an "expert user" approach should be prioritised over making it accessible to lots of people with minimal training. The pricing model is particularly suitable for a small number of users who are likely to be looking at a large number of brands/topics.
Scott Thompson | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Dataminr
NetBase
7.8
Boolean keyword searches
Dataminr
NetBase
7.0
Filtering out noise/spam
Dataminr
NetBase
7.0
Sentiment analysis
Dataminr
NetBase
8.0
Broad channel coverage
Dataminr
NetBase
9.0

Publishing

Dataminr
NetBase
8.5
Content planning and scheduling
Dataminr
NetBase
9.0
Audience targeting
Dataminr
NetBase
8.0
Content optimization
Dataminr
NetBase
8.0
Workflow management
Dataminr
NetBase
9.0

Engagement

Dataminr
NetBase
8.3
Automated routing and prioritization
Dataminr
NetBase
8.0
Customer interaction histories
Dataminr
NetBase
8.0
Bulk actions
Dataminr
NetBase
9.0

Marketing

Dataminr
NetBase
8.4
Lead generation
Dataminr
NetBase
9.0
Content marketing
Dataminr
NetBase
8.0
Paid media management
Dataminr
NetBase
9.0
Campaigns and promotions
Dataminr
NetBase
7.5

Channel coverage/integration

Dataminr
NetBase
8.4
Twitter
Dataminr
NetBase
8.5
Facebook
Dataminr
NetBase
8.5
LinkedIn
Dataminr
NetBase
8.5
Google+
Dataminr
NetBase
8.5
Instagram
Dataminr
NetBase
8.5
Pinterest
Dataminr
NetBase
8.0
YouTube
Dataminr
NetBase
8.5

Reporting/analytics

Dataminr
NetBase
8.7
Campaign success analytics
Dataminr
NetBase
9.0
Real-time tracking
Dataminr
NetBase
9.0
Competitor analysis
Dataminr
NetBase
8.0

Account management

Dataminr
NetBase
8.0
Role-based user permissions & privileges
Dataminr
NetBase
9.0
Mobile access
Dataminr
NetBase
7.0

Pros

Dataminr

  • Collating various sources into one interface makes keeping track of breaking news remarkably easy.
  • The live update feature means updates from breaking stories are fed directly to the consumer. This means users do not have to go out their way to find out every last detail of a story, and can instead use their time writing the story.
Billy Hawkins | TrustRadius Reviewer

NetBase

  • Ease of reporting, conversation analysis, easy to build dashboards that give quick glimpses of the conversation/topic and allow you to drill down as needed.
  • Accurate sentiment driven triggered alerts let you keep your pulse on the conversation.
  • Topic setup is easy. Topics are easy to set up and advanced Boolean search functionality enables the use of wildcards to enhance topics.
  • Data access is outstanding. With 27 months of historical data built in and access to firehose data for social media platforms, data acquisition is second to none.
Ted Tagalakis | TrustRadius Reviewer

Cons

Dataminr

  • Setting up Dataminr can be relatively obtuse. Although basic functions are easy to use, the more in-depth aspects require research and training to use correctly.
  • Topics are very broad, which can be a negative at times. It would be useful to have 'football' as a topic rather than 'sport', for instance.
Billy Hawkins | TrustRadius Reviewer

NetBase

  • NetBase has implemented many changes recently, but did not keep us informed. A newsletter or something like that would help.
  • I noticed a couple of problems with the data, but I was told they were due to "glitches" which was not very helpful.
  • We find a lot of repeats of the same exact posts, which seems odd and skews the data.
Melissa Schwartz | TrustRadius Reviewer

Likelihood to Renew

Dataminr

No score
No answers yet
No answers on this topic

NetBase

NetBase 8.1
Based on 88 answers
We've had a good experience using the tool and have invested quite a bit of time training the internal team on how to get the most benefit out of it. There would need to be a compelling reason or business case to port over all of our existing topics and tool know-how to another platform.
Alisa Abrams | TrustRadius Reviewer

Usability

Dataminr

No score
No answers yet
No answers on this topic

NetBase

NetBase 9.0
Based on 13 answers
Very simple to use, quick to pick up on the key principles, and a task-centric design (ie. Topics to set up what you want to analyze, Analysis to do the exploration/analysis, and Dashboards to pull results and findings together to generate reports.) All intuitive, drag & drop etc.
Scott Thompson | TrustRadius Reviewer

Performance

Dataminr

No score
No answers yet
No answers on this topic

NetBase

NetBase 9.5
Based on 6 answers
NetBase constantly updates the platform with features. The platforms ability to analyze complex social listening topics is exceptional. Its fast and gives you the ability to create standardized reports for a quick topic analysis. Additionally, the standard overview tab provides the topic at a glance and assists in quickly identifying areas to further analyze. Great product with excellent support behind it!
Ted Tagalakis | TrustRadius Reviewer

Support Rating

Dataminr

Dataminr 9.0
Based on 1 answer
Connection issues/downtime occur but they are rare and generally quickly fixed. There are frequent seminars and tutorials to teach the platform. This is an excellent decision from the company and has made me more willing to learn how to use Dataminr correctly. As a result of this, I use the platform more than I would have if I had been forced to learn everything myself.
Billy Hawkins | TrustRadius Reviewer

NetBase

NetBase 9.1
Based on 11 answers
Our NetBase support team is always there for us and has never let us down. They are willing to roll up their sleeves and dive into any issue or complex business problem that we are looking to solve.
Ted Tagalakis | TrustRadius Reviewer

Implementation Rating

Dataminr

No score
No answers yet
No answers on this topic

NetBase

NetBase 9.6
Based on 4 answers
We had an internal implementation meeting with the NetBase team as well as a business seat implementation for one of our clients. I would highly recommend having all stakeholders attend an implementation meeting as they can understand the power of this platform.
Ted Tagalakis | TrustRadius Reviewer

Alternatives Considered

Dataminr

Before using Dataminr we did not use a similar platform, with stories discovered by simply crawling the web (TweetDeck/Reddit/news sites, etc). Because of this, Dataminr has been a game-changer for us and has revolutionized the way we have worked since it was introduced. Being able to completely remove one aspect of the job (searching for news) has increased productivity in all other areas.
Billy Hawkins | TrustRadius Reviewer

NetBase

We've used several different social media tools, and Netbase is by far the best. It's easy to understand (after a topic is set up), easy to export and looks very clean for client presentations. With Radian 6, we got a word cloud, but had to create any other graphs and visuals by hand since they only exported to an Excel. It was the same with Simply Measured, the reporting was just ugly and unpresentable to clients. Visible Intelligence was just inaccurate, and kept pulling in spam posts that were full of porn
Sarah Flagg | TrustRadius Reviewer

Return on Investment

Dataminr

  • Since starting to use Dataminr, our traffic has vastly increased. Though not entirely to thank for the growth, Dataminr has played a role in talkSPORT.com's ComScore increasing by 150 percent over the past 18 months.
  • Increased traffic is partly due to producing more content, and Dataminr has directly led to discovering a number of stories we previously would have missed.
Billy Hawkins | TrustRadius Reviewer

NetBase

  • Positive - NetBase allows us to quickly gather a high level over view of a topic, which helps for new business pitch and being able to inform the account teams of basic information.
  • Negative - We have to use other tools to gather news, which affects our budget.
Scott Reitzel | TrustRadius Reviewer

Screenshots

Pricing Details

Dataminr

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

NetBase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Dataminr
9.0
NetBase
8.5

Likelihood to Renew

Dataminr
NetBase
8.1

Usability

Dataminr
NetBase
9.0

Performance

Dataminr
NetBase
9.5

Support Rating

Dataminr
9.0
NetBase
9.1

Implementation Rating

Dataminr
NetBase
9.6

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