<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
162 Ratings

DataMotion Secure Email

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Zix Email Threat Protection

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
162 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

DataMotion Secure Email

I think DataMotion SecureMail is better suited for small to mid range companies. It provides a nice add-in that allows you to choose to send an e-mail securely. Most of the users in our company aren't too happy with change, but it was quite easy to set up and have them start using it with very little blowback and complaints.
Andrew Welker | TrustRadius Reviewer

Zix Email Threat Protection

Zix is great. In our organization, we have some staff that are very techy and some where technology is a struggle. Zix just works. End users can send emails and Zix scans and quarantines emails if needed. Staff and IT admins are alerted, IT can review the message, and staff has the ability to self-release (if configured that way). After reviewing several other vendors/solutions. Zix is an incredible cloud-hosted solution, so no need to have a server onsite. Customer service has been great on setting up the initial ruleset, and the few times we needed some additional help on pulling reports. Reporting is also great on Zix. You can track messages, see if a message was read (if using the secure portal), expire the message, etc.
Anonymous | TrustRadius Reviewer

Pros

DataMotion Secure Email

  • Very secure, easy to use.
  • Always sends them without errors or issues to resolve.
  • Easy to use, sends me a notification when sent, also when it's been opened. It tells me how many of the individuals on the email thread have opened it.
  • DataMotion always you to resend and provides proof each time.
  • Great communication app.
Linda Santino | TrustRadius Reviewer

Zix Email Threat Protection

  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
Dane Spoelker | TrustRadius Reviewer

Cons

DataMotion Secure Email

  • We ran into an issue where if you BCC'ed yourself on an email it showed the recipient that you did it
  • Plugged into Outlook as part of Office 365, DataMotion sometimes gets disabled based on its slowness
  • You have to know how to Sweep the Inbox periodically to get the DataMotion messages to show up in Outlook instead of having to use the web interface
  • I wish it would force my users to change their passwords every 60-90 days and would let me set that as the admin
Laurie Billups | TrustRadius Reviewer

Zix Email Threat Protection

  • Ease of use. Other competitors platform is WAY easier to use and customize.
  • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
  • The Zix Protect platform is a complete joke to customize and use.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

DataMotion Secure Email

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.9
Based on 7 answers
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
Mike McCloskey | TrustRadius Reviewer

Usability

DataMotion Secure Email

DataMotion Secure Email 8.5
Based on 5 answers
It is extremely easy for us to use. However, some clients attempting to spontaneously generate messages to us have complained about the difficulty of signing in (I think this is when they don't say they are new users and they try to sign in using other credentials like Google, Apple, etc.).
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 8.0
Based on 122 answers
Zix is super user friendly for both our staff and the recipients of the messages. Logs are present, of course, for auditing when the need arises. The management portal is easy to use, also. You can use the service as is after install or make customizations that would better suit your business and workflow.
Anonymous | TrustRadius Reviewer

Reliability and Availability

DataMotion Secure Email

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 6 answers
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
Anonymous | TrustRadius Reviewer

Performance

DataMotion Secure Email

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 6 answers
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
Mike McCloskey | TrustRadius Reviewer

Support Rating

DataMotion Secure Email

DataMotion Secure Email 8.2
Based on 41 answers
We have great internal IT support and external vendor support for DataMotion SecureMail. Of the few instances where we had to setup client add-on, the setup was fast, easy, and convenient. Usage is straightforward. Once we get the hang of sensitivity surrounding information, it is easy to protect with DataMotion SecureMail.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 15 answers
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
Robert Paul | TrustRadius Reviewer

In-Person Training

DataMotion Secure Email

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.1
Based on 1 answer
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
Mike McCloskey | TrustRadius Reviewer

Online Training

DataMotion Secure Email

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.0
Based on 3 answers
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
Anonymous | TrustRadius Reviewer

Implementation Rating

DataMotion Secure Email

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.1
Based on 14 answers
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
Anonymous | TrustRadius Reviewer

Alternatives Considered

DataMotion Secure Email

DataMotion Secure Email integrated fully with no extra setup for our 100% coverage situation. Once in, there's no ongoing burden (from the product) that needed to be managed.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
Anonymous | TrustRadius Reviewer

Scalability

DataMotion Secure Email

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 3 answers
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
Mike McCloskey | TrustRadius Reviewer

Return on Investment

DataMotion Secure Email

  • The ability to send secure emails quickly.
  • Confirmation that the person you wanted to see this information has seen it by getting a notification they opened your email.
  • The only negative impact I can think of is that you can't send huge documents, have to break those up into other emails.
Katie Scafidi | TrustRadius Reviewer

Zix Email Threat Protection

  • It keeps our client data secure in transit, aiding us in compliance to HIPPA and other required standards, which also lends to peace of mind.
  • It greatly minimizes the time spent combing through email to sort and deal with junk/spam.
  • It minimizes the risk of employees inadvertently clicking infected links from within emails, opening our network to larger threats. This alone saves time and money as it decreases the time spent by our IT department in dealing with information security issues and system recovery that we might otherwise face.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

DataMotion Secure Email

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

DataMotion Secure Email Editions & Modules

Edition
PersonalFree
Pro$52
Team$92
EnterpriseContact Us
  1. per user per month for an annual commitment
Additional Pricing Details

Zix Email Threat Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zix Email Threat Protection Editions & Modules

Additional Pricing Details

Add comparison