11:11 Disaster Recovery as a Service (DRaaS) vs. Datto ALTO

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
11:11 Disaster Recovery as a Service (DRaaS)
Score 7.7 out of 10
N/A
11:11 Systems Disaster Recovery as a Service (DRaaS) was designed to provide end-to-end solutions and technology to meet organizations' recovery requirements.N/A
Datto ALTO
Score 8.6 out of 10
N/A
Datto ALTO is a a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients hybrid backup and recovery with a cloud-based repository and disaster recovery in the cloud. It is administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. ALTO cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers…N/A
Pricing
11:11 Disaster Recovery as a Service (DRaaS)Datto ALTO
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
11:11 Disaster Recovery as a Service (DRaaS)Datto ALTO
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
11:11 Disaster Recovery as a Service (DRaaS)Datto ALTO
Top Pros
Top Cons
Best Alternatives
11:11 Disaster Recovery as a Service (DRaaS)Datto ALTO
Small Businesses

No answers on this topic

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Score 9.1 out of 10
Medium-sized Companies
Druva Phoenix (UNPUBLISHED)
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Score 10.0 out of 10
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.2 out of 10
Enterprises
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
Zerto
Zerto
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
11:11 Disaster Recovery as a Service (DRaaS)Datto ALTO
Likelihood to Recommend
8.0
(1 ratings)
9.0
(2 ratings)
User Testimonials
11:11 Disaster Recovery as a Service (DRaaS)Datto ALTO
Likelihood to Recommend
11:11 Systems
Sungard seems to be well-suited for those companies still doing traditional disaster recovery - replicating data (or shipping tapes), building out the servers/mainframe/AS400, restoring data/databases, then loading the applications and testing. We have limited exposure to their cloud offerings. For the most part, they can also take on or assist in the initial builds of client environments - we used them for building the OS only.
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Kaseya
Datto Alto has been best suited for our customers who do not have an extremely large amount of data (Less than 2TB). We have had issues with customers that had limitations to how useful the cloud option was based on their internet speed (Rural)
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Pros
11:11 Systems
  • Sungard does a good job dispersing risk. Even though the equipment we subscribe to is also subscribed by many other companies, they do a good job spreading those subscriptions across multiple industries and geographies, so that it is highly likely they'd have the equipment you'd need in the event of declaring a disaster
  • Sungard has also done a good job working with us to break out costs, so that we are able to allocate our invoices amongst multiple products and clients.
  • Sungard does a good job with security - physical security in the facilities, ensuring our interactions with them through their help desk or portal are secure, maintaining good access control, and providing us with options for ensuring our data is encrypted during testing activities
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Kaseya
  • Support.
  • Consistency of Backup.
  • Ability to test backups with scripts.
  • Reporting.
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Cons
11:11 Systems
  • Some facilities are located in inner-cities - while easily accessible by everyone, sometimes environment leaves something to be desired.
  • Limited expertise in Solaris (Sun) regarding their managed services offerings.
  • Often times a laborious process to engage someone to do hands/feet work.
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Kaseya
  • local backup size limitations
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Alternatives Considered
11:11 Systems
I had used IBM Disaster Recovery Services in a previous job. While I found IBM much quicker to work with in terms of updating our equipment reservations, I've found Sungard much easier to conduct testing with. Specifically, they are much more adaptable and client-focused.
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Kaseya
Datto has been the best so far for backing up servers. Support is quick to resolve issues, and the Code Red team during recovery is calming during the whole process. Recovery is easy to do and does not require reaching out to support for a hidden method to get the recovery to work
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Return on Investment
11:11 Systems
  • ROI is a difficult concept regarding BCP or DR, since most dollars spent towards this are simply regarded as 'insurance' rather than an investment.
  • Our ability to test and share those results with many of our clients is probably the biggest non-monetary return on investment we get.
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Kaseya
  • We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
  • we have not had any negative impacts from Datto
  • The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.
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