Datto SIRIS vs. Unitrends

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datto SIRIS
Score 8.5 out of 10
N/A
Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
Unitrends
Score 8.1 out of 10
N/A
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
Pricing
Datto SIRISUnitrends
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Datto SIRISUnitrends
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDatto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
More Pricing Information
Community Pulse
Datto SIRISUnitrends
Considered Both Products
Datto SIRIS
Chose Datto SIRIS
We use Datto device because they are priced right and very easy to setup and use. I have used AppAssure and Unitrends in the past and find them both to be a lot more involved and downright complicated at times.
Chose Datto SIRIS
The customer to whom I am consulting selected Datto for reasons unbeknownst to me. Had I been involved earlier in the decision process, I would likely have recommended Unitrends, Zerto or another solution.
Chose Datto SIRIS
Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in …
Unitrends
Chose Unitrends
They are similar, Datto is a great fit for smaller businesses I feel, they have a great space in multiple sites and have custom builds for larger business. However I feel some higher end enterprise level setups require larger devices. Education is a great spot oval for …
Chose Unitrends
Unitrends has worked well against the competition such as Datto, Quest Rapid Recovery and StorageCraft. In cases where there are a variety of technology platforms to protect (i.e. Linux, SMB Shares, NAS appliance, etc.), Unitrends was the only solution that would support all …
Chose Unitrends
We selected Unitrends over the competitors due to a culmination of factors in the aggregate we determined was important. The balance of pricing, features, options, support and reviews from peers all worked to help us decide to go with Unitrends. In the end of our search we …
Chose Unitrends
Better value, easier installation but tougher deployment.
Chose Unitrends
We use this in conjunction with Microsoft OneDrive to ensure servers and end user data is backed up.
Chose Unitrends
I found that Unitrends offered the most secure appliance and provided us with the most control administratively. The versatility of their backup solution and their excellent support makes it easy for me to completely endorse Unitrends.
Chose Unitrends
Unitrends was priced better and had more features.
Chose Unitrends
We compared Unitrends to Datto. Datto has a hypervisor and the ability to run VMware VMs locally on their appliance for disaster recovery. Unitrends has the ability to do an instant recovery which runs off their appliance for storage but you have to have an ESXi host for CPU …
Chose Unitrends
Barracuda and Datto could only do cloud replication, not site-to-site. Barracuda could not act as a host server in an emergency. Barracuda was cheaper, but Datto was way more expensive. Unitrends was the winner on features and cost.
Chose Unitrends
Unitrends provided both a hardware and software solution that was 100% supported. Unitrends guaranteed that we would not run out of storage space. Reviews of the Unitrends Backup Appliance on Spiceworks were very favorable. When complaints were on Spiceworks, the complaints …
Chose Unitrends
Unitrends had a higher feature set and greater performance.
Chose Unitrends
AIX backup and cloud storage costs were the difference. Datto offered more features and a better interface but the cost was far too high for what the product was. Overall Unitrends just offered a better value and hit all the check boxes we required in a backup and disaster …
Chose Unitrends
Unitrends is all-in-one solution so managing one appliance was much easier than having to manage both software and hardware. Datto worked well but the solution was not big enough for our company size (500-1000 employees). unitrend addressed all our needs in terms of having …
Top Pros
Top Cons
Features
Datto SIRISUnitrends
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Datto SIRIS
8.0
1 Ratings
1% above category average
Unitrends
7.9
359 Ratings
3% below category average
Flexible deployment9.01 Ratings8.15 Ratings
Encryption7.01 Ratings8.14 Ratings
Universal recovery00 Ratings7.4301 Ratings
Instant recovery00 Ratings8.0289 Ratings
Recovery verification00 Ratings8.0287 Ratings
Business application protection00 Ratings6.7261 Ratings
Multiple backup destinations00 Ratings7.9267 Ratings
Incremental backup identification00 Ratings8.2337 Ratings
Backup to the cloud00 Ratings7.3212 Ratings
Deduplication and file compression00 Ratings7.3325 Ratings
Snapshots00 Ratings8.0242 Ratings
Management dashboard00 Ratings8.05 Ratings
Platform support00 Ratings9.05 Ratings
Retention options00 Ratings8.15 Ratings
Best Alternatives
Datto SIRISUnitrends
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Datto SIRISUnitrends
Likelihood to Recommend
9.0
(32 ratings)
7.9
(371 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.9
(25 ratings)
Usability
10.0
(1 ratings)
8.2
(14 ratings)
Availability
-
(0 ratings)
6.2
(2 ratings)
Performance
-
(0 ratings)
5.6
(2 ratings)
Support Rating
9.0
(11 ratings)
7.9
(23 ratings)
Online Training
-
(0 ratings)
7.1
(2 ratings)
Implementation Rating
-
(0 ratings)
8.7
(12 ratings)
Configurability
-
(0 ratings)
7.1
(2 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
3.8
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Datto SIRISUnitrends
Likelihood to Recommend
Kaseya
Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
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Kaseya
We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
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Pros
Kaseya
  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
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Kaseya
  • It has fully automated and customizable dashboards that can run with less administrative attention.
  • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
  • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
Read full review
Cons
Kaseya
  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
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Kaseya
  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
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Likelihood to Renew
Kaseya
I trust the product and service and am satisfied with the direction of the company
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Kaseya
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
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Usability
Kaseya
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
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Kaseya
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
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Reliability and Availability
Kaseya
No answers on this topic
Kaseya
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
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Performance
Kaseya
No answers on this topic
Kaseya
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
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Support Rating
Kaseya
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
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Kaseya
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
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Online Training
Kaseya
No answers on this topic
Kaseya
It was sufficient to get started. It was not super deep. We called support often to get going.
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Implementation Rating
Kaseya
No answers on this topic
Kaseya
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
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Alternatives Considered
Kaseya
Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
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Kaseya
Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
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Scalability
Kaseya
No answers on this topic
Kaseya
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
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Return on Investment
Kaseya
  • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
  • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
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Kaseya
  • It has saved some deleted file server data for our business department.
  • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
  • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
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ScreenShots