82 Ratings
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598 Ratings
82 Ratings
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Score 8.2 out of 100

Unitrends Data Center Backup and Recovery

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598 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Datto SIRIS

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
Adam Friedli | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

I am not familiar with their normal Back-Up service as we implemented the Virtual Appliance, so speaking from that point of view, I would say here that if you're looking for an efficient and capable solution to keep your servers backed up and able to spool up quickly in the event of an issue at your physical location, you can't really go wrong with this solution. However, if all you need is your files backed up to a cloud service, you may be better off looking at one of their other options or another service altogether.
Marouane Tohme | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Datto SIRIS
Unitrends Data Center Backup and Recovery
8.5
Universal recovery
Datto SIRIS
Unitrends Data Center Backup and Recovery
8.6
Live recovery
Datto SIRIS
Unitrends Data Center Backup and Recovery
8.4
Recovery verification
Datto SIRIS
Unitrends Data Center Backup and Recovery
8.5
Business application protection
Datto SIRIS
Unitrends Data Center Backup and Recovery
8.3
Multiple backup destinations
Datto SIRIS
Unitrends Data Center Backup and Recovery
8.3
Incremental backup identification
Datto SIRIS
Unitrends Data Center Backup and Recovery
8.6
Backup to the cloud
Datto SIRIS
Unitrends Data Center Backup and Recovery
8.4
Deduplication and file compression
Datto SIRIS
Unitrends Data Center Backup and Recovery
8.5
Snapshots
Datto SIRIS
Unitrends Data Center Backup and Recovery
8.5

Pros

Datto SIRIS

  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

  • Fully automated and customizable dashboards can run with less administrative attention
  • Will be able to run on virtual machines or can be deployed it as a virtual machine within the MS Azure or AWS.
  • AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
Anonymous | TrustRadius Reviewer

Cons

Datto SIRIS

  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
Anonymous | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
Matthew Simpson | TrustRadius Reviewer

Likelihood to Renew

Datto SIRIS

Datto SIRIS 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 9.2
Based on 25 answers
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
Jason Rainsforth | TrustRadius Reviewer

Usability

Datto SIRIS

Datto SIRIS 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Anonymous | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 8.6
Based on 14 answers
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
Anita Simoni | TrustRadius Reviewer

Reliability and Availability

Datto SIRIS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 6.0
Based on 2 answers
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
Troy Funte | TrustRadius Reviewer

Performance

Datto SIRIS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 5.5
Based on 2 answers
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
Troy Funte | TrustRadius Reviewer

Support Rating

Datto SIRIS

Datto SIRIS 7.7
Based on 22 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Dale Bradford | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 8.5
Based on 39 answers
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
Anonymous | TrustRadius Reviewer

Online Training

Datto SIRIS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 7.5
Based on 2 answers
It was sufficient to get started. It was not super deep. We called support often to get going.
Troy Funte | TrustRadius Reviewer

Implementation Rating

Datto SIRIS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 9.0
Based on 20 answers
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
Brett Williston | TrustRadius Reviewer

Alternatives Considered

Datto SIRIS

Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
Jon Daley | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery solution is scalable for our use as a medium sized organization. Unitrends Data Center Backup and Recovery offers a solution in which we can backup multiple different kinds of sources, unlike the Veeam Backup & Replication solution.On top of that, Unitrends releases new updates on an ongoing basis. This helps to fix bugs and improvements on the solution itself.
Anonymous | TrustRadius Reviewer

Scalability

Datto SIRIS

No score
No answers yet
No answers on this topic

Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery 4.0
Based on 2 answers
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
Troy Funte | TrustRadius Reviewer

Return on Investment

Datto SIRIS

  • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
  • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
Anonymous | TrustRadius Reviewer

Unitrends Data Center Backup and Recovery

  • Positive - for what were paying for one SQL server to be a live backup, we were able to shut that down and protect our entire organization using Unitrends. We were able to get rid of the off-site storage costs as well as the manual process of changing out tapes.
  • The reporting and the BCDR tool for creating a disaster recovery plan is great. A lot of times we need to share our DR/BC plan for RFP's or when working with other businesses, and having a web portal to create and edit the plan and then just print to PDF, makes this whole process a breeze.
Anonymous | TrustRadius Reviewer

Screenshots

Datto SIRIS

Unitrends Data Center Backup and Recovery

Pricing Details

Datto SIRIS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Unitrends Data Center Backup and Recovery

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Datto SIRIS
8.9
Unitrends Data Center Backup and Recovery
8.3

Likelihood to Renew

Datto SIRIS
10.0
Unitrends Data Center Backup and Recovery
9.2

Usability

Datto SIRIS
10.0
Unitrends Data Center Backup and Recovery
8.6

Reliability and Availability

Datto SIRIS
Unitrends Data Center Backup and Recovery
6.0

Performance

Datto SIRIS
Unitrends Data Center Backup and Recovery
5.5

Support Rating

Datto SIRIS
7.7
Unitrends Data Center Backup and Recovery
8.5

Online Training

Datto SIRIS
Unitrends Data Center Backup and Recovery
7.5

Implementation Rating

Datto SIRIS
Unitrends Data Center Backup and Recovery
9.0

Scalability

Datto SIRIS
Unitrends Data Center Backup and Recovery
4.0

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