86 Ratings
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Score 8.7 out of 100
Top Rated
610 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Data Center Backup

    Datto SIRIS

    Feature Set Not Supported
    N/A
    8.5

    Unitrends Data Center Backup and Recovery

    85%
    Unitrends Data Center Backup and Recovery ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    8.5
    85%
    301 Ratings

    Instant recovery

    N/A
    0 Ratings
    8.3
    83%
    291 Ratings

    Recovery verification

    N/A
    0 Ratings
    8.4
    84%
    287 Ratings

    Business application protection

    N/A
    0 Ratings
    8.4
    84%
    261 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    8.2
    82%
    267 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    8.5
    85%
    338 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    8.3
    83%
    212 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    8.4
    84%
    325 Ratings

    Snapshots

    N/A
    0 Ratings
    8.4
    84%
    242 Ratings

    Flexible deployment

    N/A
    0 Ratings
    8.8
    88%
    4 Ratings

    Management dashboard

    N/A
    0 Ratings
    8.3
    83%
    4 Ratings

    Platform support

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Retention options

    N/A
    0 Ratings
    8.7
    87%
    4 Ratings

    Encryption

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Attribute Ratings

    • Datto SIRIS is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
    • Unitrends Data Center Backup and Recovery is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.3

    Datto SIRIS

    93%
    31 Ratings
    8.4

    Unitrends Data Center Backup and Recovery

    84%
    361 Ratings

    Likelihood to Renew

    10.0

    Datto SIRIS

    100%
    1 Rating
    9.0

    Unitrends Data Center Backup and Recovery

    90%
    25 Ratings

    Usability

    10.0

    Datto SIRIS

    100%
    1 Rating
    8.4

    Unitrends Data Center Backup and Recovery

    84%
    14 Ratings

    Availability

    Datto SIRIS

    N/A
    0 Ratings
    6.1

    Unitrends Data Center Backup and Recovery

    61%
    2 Ratings

    Performance

    Datto SIRIS

    N/A
    0 Ratings
    5.6

    Unitrends Data Center Backup and Recovery

    56%
    2 Ratings

    Support Rating

    7.7

    Datto SIRIS

    77%
    20 Ratings
    8.2

    Unitrends Data Center Backup and Recovery

    82%
    39 Ratings

    Online Training

    Datto SIRIS

    N/A
    0 Ratings
    7.2

    Unitrends Data Center Backup and Recovery

    72%
    2 Ratings

    Implementation Rating

    Datto SIRIS

    N/A
    0 Ratings
    8.8

    Unitrends Data Center Backup and Recovery

    88%
    20 Ratings

    Configurability

    Datto SIRIS

    N/A
    0 Ratings
    7.2

    Unitrends Data Center Backup and Recovery

    72%
    2 Ratings

    Ease of integration

    Datto SIRIS

    N/A
    0 Ratings
    5.0

    Unitrends Data Center Backup and Recovery

    50%
    1 Rating

    Product Scalability

    Datto SIRIS

    N/A
    0 Ratings
    3.9

    Unitrends Data Center Backup and Recovery

    39%
    2 Ratings

    Vendor post-sale

    Datto SIRIS

    N/A
    0 Ratings
    8.3

    Unitrends Data Center Backup and Recovery

    83%
    2 Ratings

    Vendor pre-sale

    Datto SIRIS

    N/A
    0 Ratings
    8.3

    Unitrends Data Center Backup and Recovery

    83%
    2 Ratings

    Likelihood to Recommend

    Datto Inc

    Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
    Read full review

    Unitrends, a Kaseya Company

    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Read full review

    Pros

    Datto Inc

    • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
    • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
    • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
    Read full review

    Unitrends, a Kaseya Company

    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Read full review

    Cons

    Datto Inc

    • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
    • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
    • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
    Read full review

    Unitrends, a Kaseya Company

    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Read full review

    Pricing Details

    Datto SIRIS

    Starting Price

    Editions & Modules

    Datto SIRIS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

      Unitrends Data Center Backup and Recovery

      Starting Price

      Editions & Modules

      Unitrends Data Center Backup and Recovery editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        Likelihood to Renew

        Datto Inc

        I trust the product and service and am satisfied with the direction of the company
        Read full review

        Unitrends, a Kaseya Company

        We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
        Read full review

        Usability

        Datto Inc

        Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
        Read full review

        Unitrends, a Kaseya Company

        I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
        Read full review

        Reliability and Availability

        Datto Inc

        No answers on this topic

        Unitrends, a Kaseya Company

        The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
        Read full review

        Performance

        Datto Inc

        No answers on this topic

        Unitrends, a Kaseya Company

        The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
        Read full review

        Support Rating

        Datto Inc

        My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
        Read full review

        Unitrends, a Kaseya Company

        They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
        Read full review

        Online Training

        Datto Inc

        No answers on this topic

        Unitrends, a Kaseya Company

        It was sufficient to get started. It was not super deep. We called support often to get going.
        Read full review

        Implementation Rating

        Datto Inc

        No answers on this topic

        Unitrends, a Kaseya Company

        The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
        Read full review

        Alternatives Considered

        Datto Inc

        Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
        Read full review

        Unitrends, a Kaseya Company

        Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
        Read full review

        Scalability

        Datto Inc

        No answers on this topic

        Unitrends, a Kaseya Company

        Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
        Read full review

        Return on Investment

        Datto Inc

        • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
        • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
        Read full review

        Unitrends, a Kaseya Company

        • It has saved some deleted file server data for our business department.
        • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
        • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
        Read full review

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