Datto SIRIS vs. Delphix

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.

Incentivized

REST API calls are available for all Delphix activities. Delphix makes it simple to move data between production to other test or QA environments. Through the replacement with a dummy, yet realistic data of the customer or patient data, you reduce the danger of data breaches for any and all copies of data you produce.

Incentivized

• Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
• Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
• Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.

Incentivized

• Fast refresh of production data to non-production environments.
• Easy to automate tasks in Delphix (Bookmark, Rewind, Refresh, etc.) and build pipelines in tools like Jenkins. Enables CI/CD push button build of new virtual database and also the ability to automate regression testing scenarios as well as provide a simple way to expose self-service to developers & testers.
• The staff at Delphix are knowledgeable and take a genuine interest in helping their customers succeed. The support organization is among the best I've seen.
• Delphix is good at notifying customers of bugs & features striking a good balance on sending the right amount and type of communication.
• Delphix is always improving the product and fixing any bugs quickly and transparently.
• Delphix Data Masking product works as described and allows for multiple streams of masking concurrently to complete masking faster.

• Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
• Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
• Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.

Incentivized

• Delphix is a hefty solution for virtualization, but it is not strong enough for the creation of data, so we have to use another platform when it comes to creating new data.
• Moreover, Delphix web pages do not support AD security groups which eventually results in hassle if you have a large number of users to create and maintain passwords.

Incentivized

I trust the product and service and am satisfied with the direction of the company

Incentivized

Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.

Incentivized

My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.

Incentivized

Delphix support could be a little better. It seems sometimes we bounce through support engineers until we get one that understands our issues and know how to fix it.

Incentivized

Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.

The other competitors in the market are Solix and Data Global and SAP. The pricing and the UI are much simpler and easy to put Delphix in the top spot.

Incentivized

• In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
• The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.

Incentivized

• Positive ROI on the first year.
• Low TCO as really easy to use and manage.
• Avoid technology vendor lock in.
• Avoid technology difficulties to manage data, one ingested Delphix is on charge.