What users are saying about
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Top Rated
58 Ratings
Top Rated
47 Ratings

Datto

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Top Rated
58 Ratings
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Score 8.4 out of 100
Top Rated
47 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Datto

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
Adam Friedli | TrustRadius Reviewer

NAKIVO Backup & Replication

For our use case the product is good. I am unsure if scaling to a much bigger environment would work as well as some competitor products. Reporting is sufficient in this product, although, as we use it not for our big production environment, we do not have to deal with all the big compliance rules so reporting is more of a technical purpose.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Datto
NAKIVO Backup & Replication
8.8
Universal recovery
Datto
NAKIVO Backup & Replication
8.8
Live recovery
Datto
NAKIVO Backup & Replication
9.2
Recovery verification
Datto
NAKIVO Backup & Replication
8.5
Business application protection
Datto
NAKIVO Backup & Replication
8.6
Multiple backup destinations
Datto
NAKIVO Backup & Replication
8.8
Incremental backup identification
Datto
NAKIVO Backup & Replication
8.5
Backup to the cloud
Datto
NAKIVO Backup & Replication
9.3
Deduplication and file compression
Datto
NAKIVO Backup & Replication
8.8
Snapshots
Datto
NAKIVO Backup & Replication
9.0

Pros

Datto

  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex | TrustRadius Reviewer

NAKIVO Backup & Replication

  • Creating G-F-S backups of virtual servers in a completely automated fashion.
  • Restoring data easily when needed, either as specific individual files or entire servers (and the run-from-backup option is just neat, although we've rarely had use for that).
  • Storing Data in a de-duplicated, compressed format has allowed us to store many many backups in a space that is many many times smaller than it would take to keep multiple full copies of each server.
Anonymous | TrustRadius Reviewer

Cons

Datto

  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
Anonymous | TrustRadius Reviewer

NAKIVO Backup & Replication

  • You can only backup virtual machines.
  • Although you can easily set up NAKIVO, the more specific or complex your configuration, the more reliant you become on tech support. Knowing Linux would be a big plus with these types of configurations.
  • Updating the software could be a little more user-friendly.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Datto

Datto 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista | TrustRadius Reviewer

NAKIVO Backup & Replication

NAKIVO Backup & Replication 10.0
Based on 1 answer
It's great. It works, it's cost effective and it's easy to maintain. I don't see us ever changing away from Nakivo Backup and Replication to any other product. We are very impressed and satisfied with the results.
David Judice | TrustRadius Reviewer

Usability

Datto

Datto 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Anonymous | TrustRadius Reviewer

NAKIVO Backup & Replication

NAKIVO Backup & Replication 10.0
Based on 2 answers
Because it is very easy to use.
Aba-Mark Mihaly | TrustRadius Reviewer

Support Rating

Datto

Datto 7.3
Based on 12 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Dale Bradford | TrustRadius Reviewer

NAKIVO Backup & Replication

NAKIVO Backup & Replication 8.8
Based on 4 answers
As with any support, it can always improve, but since the result has always been getting my issue resolved quickly I can't complain. Nakivo support has been great to work with when I have needed them, which hasn't been often.
David Judice | TrustRadius Reviewer

Implementation Rating

Datto

No score
No answers yet
No answers on this topic

NAKIVO Backup & Replication

NAKIVO Backup & Replication 10.0
Based on 1 answer
It was simple and easy to implement and went very quickly
David Judice | TrustRadius Reviewer

Alternatives Considered

Datto

ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your own backup solution so we have chosen Veeam as our new standard.
Karl Fulljames | TrustRadius Reviewer

NAKIVO Backup & Replication

Altaro offers a competitive price but not VMware support which is our preferred virtualisation product.The Vembu Cloud DR is more expensive to implement, less flexibile (requires a Windows server) and it is a product with a lot of space for improvements, however excellent support when needed.StorageCraft Cloud Backup same as Vembu is pricier and less flexible in deployment options.
Adrian Takacs | TrustRadius Reviewer

Return on Investment

Datto

  • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
  • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
Anonymous | TrustRadius Reviewer

NAKIVO Backup & Replication

  • Provides a robust service at an affordable cost.
  • Intuitive web interface along with the technology itself provides a path for quick, easy restores.
  • Not supporting S3 compatible storage for off-site storage of backups has required us to add an additional piece of software to the workflow.
Anonymous | TrustRadius Reviewer

Screenshots

Datto

Pricing Details

Datto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datto Editions & Modules

Additional Pricing Details
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

NAKIVO Backup & Replication

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

NAKIVO Backup & Replication Editions & Modules

Edition
Pro Essentials$1991
Enterprise Essentials$2991
Pro$3991
Enterprise$5991
  1. per socket
Additional Pricing Details
The product is licensed per physical CPU socket for each ESXi server on which you back up or replicate VMs.

Rating Summary

Likelihood to Recommend

Datto
8.3
NAKIVO Backup & Replication
9.0

Likelihood to Renew

Datto
10.0
NAKIVO Backup & Replication
10.0

Usability

Datto
10.0
NAKIVO Backup & Replication
10.0

Support Rating

Datto
7.3
NAKIVO Backup & Replication
8.8

Implementation Rating

Datto
NAKIVO Backup & Replication
10.0

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