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Top Rated
58 Ratings

Datto

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Top Rated
58 Ratings
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Score 8.4 out of 100
346 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Datto

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
Adam Friedli | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

For a purely virtualized environment, I love it. I recommend using it with fast storage if you want to benefit from the Instant Recovery feature. If you have slow storage like a USB disk drive - Instant Recovery may not be fun for you.
John Piercy | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Datto
Unitrends Recovery Series Backup Appliance
7.4
Universal recovery
Datto
Unitrends Recovery Series Backup Appliance
8.0
Live recovery
Datto
Unitrends Recovery Series Backup Appliance
8.0
Recovery verification
Datto
Unitrends Recovery Series Backup Appliance
7.0
Business application protection
Datto
Unitrends Recovery Series Backup Appliance
7.0
Multiple backup destinations
Datto
Unitrends Recovery Series Backup Appliance
8.0
Incremental backup identification
Datto
Unitrends Recovery Series Backup Appliance
8.0
Backup to the cloud
Datto
Unitrends Recovery Series Backup Appliance
7.0
Deduplication and file compression
Datto
Unitrends Recovery Series Backup Appliance
7.0
Snapshots
Datto
Unitrends Recovery Series Backup Appliance
7.0

Pros

Datto

  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

  • No licensing! Any new operating systems or file systems added to the backup appliance can be added on the fly without having to reach out to a sales rep.
  • It supports nearly every operating system for backup and restore purposes.
  • Built in bare-metal backups for Windows allows you to restore a virtual machine to a physical box if needed, and vice versa.
  • VMWare instant recovery allows the appliance to become a datastore for virtual environments in a pinch.
Jeremy Judnic | TrustRadius Reviewer

Cons

Datto

  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
Anonymous | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

  • If you want to recover something from exchange, that is a separate piece of software. Wish that was integrated.
  • There are four extra HD slots on our appliance that you cannot expand to. Would be great if they allowed the appliance to be filled and re-striped.
  • A little annoyance is that the appliance doesn't have a faceplate. That could just be my issue though.
Steven Hiersche, Jr. | TrustRadius Reviewer

Likelihood to Renew

Datto

Datto 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 8.9
Based on 15 answers
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
Jason Rainsforth | TrustRadius Reviewer

Usability

Datto

Datto 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Anonymous | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 8.1
Based on 9 answers
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
Anita Simoni | TrustRadius Reviewer

Support Rating

Datto

Datto 7.3
Based on 12 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Dale Bradford | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 7.9
Based on 16 answers
Initial deployment services were terrific, and the couple of times I required support I received timely support from very knowledgeable support staff. These people are some of the best support staff I have encountered in my 20 year IT career.
Ian Fuchs | TrustRadius Reviewer

Implementation Rating

Datto

No score
No answers yet
No answers on this topic

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 8.1
Based on 8 answers
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
Brett Williston | TrustRadius Reviewer

Alternatives Considered

Datto

ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your own backup solution so we have chosen Veeam as our new standard.
Karl Fulljames | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

With the installation of the Unitrends appliance, we now have a flat cost structure, clients can be added/dropped without affecting operating costs. Whenever issues with the appliance are encountered, either questions about the OS, setting up backups/archives, doing recovery or hardware related the Unitrends support team has been exceptional in their assistance, a total change from the cost and support structure of the previous product.
Howard Colwell | TrustRadius Reviewer

Return on Investment

Datto

  • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
  • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
Anonymous | TrustRadius Reviewer

Unitrends Recovery Series Backup Appliance

  • There are no negative impacts on our organization using the Unitrends device.
  • I have used the unitrends device to recover individual files lost by users, servers because of disc failures, servers because of malware or ransomeware, and desktops that I just thought it would be cool to show people how the baremetal product works.
Sean Bastick | TrustRadius Reviewer

Screenshots

Datto

Unitrends Recovery Series Backup Appliance

Pricing Details

Datto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Unitrends Recovery Series Backup Appliance

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Datto
8.3
Unitrends Recovery Series Backup Appliance
9.0

Likelihood to Renew

Datto
10.0
Unitrends Recovery Series Backup Appliance
8.9

Usability

Datto
10.0
Unitrends Recovery Series Backup Appliance
8.1

Support Rating

Datto
7.3
Unitrends Recovery Series Backup Appliance
7.9

Implementation Rating

Datto
Unitrends Recovery Series Backup Appliance
8.1

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