What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
411 Ratings

Datto

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Veeam Backup & Replication

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
411 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Datto

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
Adam Friedli | TrustRadius Reviewer

Veeam Backup & Replication

Should you have a virtualization infrastructure based on Microsoft Hyper-V or VMware vSphere, should you host several virtual machines some in production, some in acceptance, should you have a business model where you do regular upgrades and deploy new releases or just want to have a backup capability in case of business critical application requiring disaster recovery capabilities, should you keep backup footprint as small as possible, care for a community edition for smaller businesses and full edition for more corporate environment, this tool is for you.
Stefan Zuban | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Datto
Veeam Backup & Replication
8.7
Universal recovery
Datto
Veeam Backup & Replication
8.6
Live recovery
Datto
Veeam Backup & Replication
8.6
Recovery verification
Datto
Veeam Backup & Replication
8.7
Business application protection
Datto
Veeam Backup & Replication
8.8
Multiple backup destinations
Datto
Veeam Backup & Replication
8.8
Incremental backup identification
Datto
Veeam Backup & Replication
8.9
Backup to the cloud
Datto
Veeam Backup & Replication
8.2
Deduplication and file compression
Datto
Veeam Backup & Replication
8.5
Snapshots
Datto
Veeam Backup & Replication
8.8
Flexible deployment
Datto
Veeam Backup & Replication
8.7
Management dashboard
Datto
Veeam Backup & Replication
8.7
Platform support
Datto
Veeam Backup & Replication
8.6
Retention options
Datto
Veeam Backup & Replication
8.8
Encryption
Datto
Veeam Backup & Replication
8.6

Pros

Datto

  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex | TrustRadius Reviewer

Veeam Backup & Replication

  • It offers various backup types. If the infrastructure can handle the forever incremental or reverse incremental options, these are very efficient on space usage.
  • The interface is easy to use. There are a lot of options within the software, but it's never felt overwhelming to figure out and adjust job settings.
  • Restores are simple and offer great options. Even full VM restores are easy to do. File-level restores offer multiple ways to restore files, such as to a different location, or the same, then making copies of any collision files.
Adam Friedli | TrustRadius Reviewer

Cons

Datto

  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

  • It would be great to have better replication seeding so that replication jobs and backup jobs using the same VM could work concurrently. This feature is available but I have found it a little bit unreliable in past experiences.
  • It would be great to be able to see more information about a backup repository in the infrastructure tab such as disk quantities, raid versions and serial numbers.
  • Currently backup scheduling on copy jobs can be a little unclear to people without a reference model. A more guided wizard on creation of these jobs or more granular scheduling options could help less familiar users to navigate this portion of the console.
Michael Davey | TrustRadius Reviewer

Likelihood to Renew

Datto

Datto 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista | TrustRadius Reviewer

Veeam Backup & Replication

Veeam Backup & Replication 8.9
Based on 10 answers
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
George Rodgers-Clark | TrustRadius Reviewer

Usability

Datto

Datto 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

Veeam Backup & Replication 8.8
Based on 9 answers
We've been using Veeam Backup & Replication for several years in our
organization, and we perform backups in all of our environments every
night. It’s one of the simplest yet effective and reliable solutions in
the market for the backup segment. You can check out the free Veeam
agent, so you can get an idea of the full product.
Guillermo Villamizar | TrustRadius Reviewer

Reliability and Availability

Datto

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 9.0
Based on 1 answer
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
Guillermo Villamizar | TrustRadius Reviewer

Performance

Datto

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.0
Based on 1 answer
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.
Guillermo Villamizar | TrustRadius Reviewer

Support Rating

Datto

Datto 7.3
Based on 12 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Dale Bradford | TrustRadius Reviewer

Veeam Backup & Replication

Veeam Backup & Replication 9.0
Based on 16 answers
Veeam has a pretty decent knowledgebase with articles relevant to all sorts of possible issues (I'v eonly had a few). There's also a forum with searchable answers. Beyond that, submitting a ticket or calling support is easy and they're prompt. We had a licensing issue once and they helped us resolve it within a few hours, even though it wasn't strictly critical.
Robert Paul | TrustRadius Reviewer

Implementation Rating

Datto

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.5
Based on 16 answers
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform")Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Robert Paul | TrustRadius Reviewer

Alternatives Considered

Datto

ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your own backup solution so we have chosen Veeam as our new standard.
Karl Fulljames | TrustRadius Reviewer

Veeam Backup & Replication

I've also used a cloud-based backup system written by Datasoft however this was a low-volume system designed for single servers or desktops. As for Backup Exec, I much prefer Veeam for the user interface and the ease of management. BE always seemed to take a lot of time to maintain and would often have issues after working for months without.
Martin Tillbrook | TrustRadius Reviewer

Scalability

Datto

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.0
Based on 1 answer
Scalability can be addressed in many ways, but there is a consequence:
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
Guillermo Villamizar | TrustRadius Reviewer

Return on Investment

Datto

  • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
  • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

  • Being free of charge, it has saved us thousands on backup software.
  • It has saved a lot of time in that it is quick and easy to use for file-level restore.
  • It is an enterprise-level application that works on physical and virtual systems.
Kenneth Hess | TrustRadius Reviewer

Screenshots

Pricing Details

Datto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veeam Backup & Replication

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Datto
8.3
Veeam Backup & Replication
9.1

Likelihood to Renew

Datto
10.0
Veeam Backup & Replication
8.9

Usability

Datto
10.0
Veeam Backup & Replication
8.8

Reliability and Availability

Datto
Veeam Backup & Replication
9.0

Performance

Datto
Veeam Backup & Replication
8.0

Support Rating

Datto
7.3
Veeam Backup & Replication
9.0

Implementation Rating

Datto
Veeam Backup & Replication
8.5

Scalability

Datto
Veeam Backup & Replication
8.0

Add comparison