What users are saying about
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Top Rated
58 Ratings
Top Rated
58 Ratings

Datto

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Top Rated
58 Ratings
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Score 8.4 out of 100
Top Rated
58 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Datto

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
Adam Friedli | TrustRadius Reviewer

Vembu BDR Suite

It is very well designed and easier to start with. The UI is very simple yet powerful enough. I would recommend Vembu BDR for managing Windows and Vmware environments. There are a plethora of features available which is surprising. The option to encrypt your backups and scheduling email reports after every task(Successful/failed) is a great advantage.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Datto
Vembu BDR Suite
8.1
Universal recovery
Datto
Vembu BDR Suite
8.1
Live recovery
Datto
Vembu BDR Suite
8.1
Recovery verification
Datto
Vembu BDR Suite
7.7
Business application protection
Datto
Vembu BDR Suite
8.5
Multiple backup destinations
Datto
Vembu BDR Suite
7.7
Incremental backup identification
Datto
Vembu BDR Suite
8.6
Backup to the cloud
Datto
Vembu BDR Suite
7.9
Deduplication and file compression
Datto
Vembu BDR Suite
8.1
Snapshots
Datto
Vembu BDR Suite
7.9
Flexible deployment
Datto
Vembu BDR Suite
7.5
Management dashboard
Datto
Vembu BDR Suite
7.7
Platform support
Datto
Vembu BDR Suite
8.1
Retention options
Datto
Vembu BDR Suite
8.2
Encryption
Datto
Vembu BDR Suite
8.8

Pros

Datto

  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex | TrustRadius Reviewer

Vembu BDR Suite

  • Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
  • Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
  • Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.
Tom Evans | TrustRadius Reviewer

Cons

Datto

  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
Anonymous | TrustRadius Reviewer

Vembu BDR Suite

  • Upgrading to new versions is relatively labor-intensive.
  • VMs to be backed up sometimes fail due to a lack of ability to create a snapshot. Vembu should find a way to work around this issue.
  • Supporting external storage (cloud) could be easier to configure, use, and integrate into the back-up processes.
Richard Voorheis | TrustRadius Reviewer

Likelihood to Renew

Datto

Datto 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista | TrustRadius Reviewer

Vembu BDR Suite

Vembu BDR Suite 5.0
Based on 1 answer
Stability is an issue on Windows 2012 and the upgrade process was painful
Bruce Redfern | TrustRadius Reviewer

Usability

Datto

Datto 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Anonymous | TrustRadius Reviewer

Vembu BDR Suite

Vembu BDR Suite 8.2
Based on 30 answers
Vembu has a nice, easy-to-use, clean HTML interface. All of the features are easy to locate and are extremely easy to use, there are areas where the interface can be slow, such as indexing complex folder with lots of files, but give it time and it will show you what you need. With the automatic email alerts you are always kept up to date.
Anonymous | TrustRadius Reviewer

Support Rating

Datto

Datto 7.3
Based on 12 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Dale Bradford | TrustRadius Reviewer

Vembu BDR Suite

Vembu BDR Suite 9.9
Based on 3 answers
It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
Bruce Redfern | TrustRadius Reviewer

Implementation Rating

Datto

No score
No answers yet
No answers on this topic

Vembu BDR Suite

Vembu BDR Suite 7.0
Based on 1 answer
Not really.
Bruce Redfern | TrustRadius Reviewer

Alternatives Considered

Datto

ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your own backup solution so we have chosen Veeam as our new standard.
Karl Fulljames | TrustRadius Reviewer

Vembu BDR Suite

I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
Jesse Brandt | TrustRadius Reviewer

Return on Investment

Datto

  • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
  • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
Anonymous | TrustRadius Reviewer

Vembu BDR Suite

  • Well, in my opinion, Vembu Backup should be considerd an insurance policy. So if a fire never occurs was it a waste of insurance fee? Simple answer, no! Because you make the backup as a just in case, in that perspective, the ROI is instant when the unfortunate happens.
Kees Wals | TrustRadius Reviewer

Pricing Details

Datto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vembu BDR Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Datto
8.3
Vembu BDR Suite
8.6

Likelihood to Renew

Datto
10.0
Vembu BDR Suite
5.0

Usability

Datto
10.0
Vembu BDR Suite
8.2

Support Rating

Datto
7.3
Vembu BDR Suite
9.9

Implementation Rating

Datto
Vembu BDR Suite
7.0

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