What users are saying about
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Top Rated
58 Ratings
Top Rated
60 Ratings

Datto

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Top Rated
58 Ratings
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Score 8.4 out of 100
Top Rated
60 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Datto

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
Adam Friedli | TrustRadius Reviewer

Zerto

If you have very large VMDKs (Virtual Machine Disk), failing snapshots or failing Microsoft VSS processes, then Zerto is the product.
If you have limited CPU or storage space or speed, Zerto is the answer.
If you need "nearly" instant RPO and very fast RTO, Zerto is the answer.
If you don't have the platform issues or are not concerned with RPO and RTO, and cost is a driver, then other products can have an advantage.
Anonymous | TrustRadius Reviewer

Pros

Datto

  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex | TrustRadius Reviewer

Zerto

  • It is simple to set up and use. In my opinion, one of the most important functions of a tool is its interface. If you have the best product in the world but it takes an arm and a leg to configure and a doctorate degree to use, then the product isn't worth very much.
  • The continuous replication is done very well. The failover and failback process runs smoothly.
  • This has less to do with the product than the company, but Zerto as a company really listens to their customer base. We've always had a very good interpersonal experience with their support and sales teams. Having great people behind their product is definitely one of Zerto's strengths.
Greg Goss | TrustRadius Reviewer

Cons

Datto

  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
Anonymous | TrustRadius Reviewer

Zerto

  • I’d like to see improvements to the usage graphs so I could dig deeper into network bandwidth usage with the ability to see what VPG is using most of the bandwidth
  • The ability to just failover a single server in a VPG would be useful, as this would reduce the number of VPG that have to be created
  • Bulk editing of failover IP addresses would be helpful
Neil Taylor | TrustRadius Reviewer

Likelihood to Renew

Datto

Datto 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista | TrustRadius Reviewer

Zerto

Zerto 9.7
Based on 2 answers
We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
Anonymous | TrustRadius Reviewer

Usability

Datto

Datto 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Anonymous | TrustRadius Reviewer

Zerto

Zerto 10.0
Based on 2 answers
Like any other software you have to learn how it works. Once you understand the product, usability is great.
Brian Marcum | TrustRadius Reviewer

Support Rating

Datto

Datto 7.3
Based on 12 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Dale Bradford | TrustRadius Reviewer

Zerto

Zerto 8.9
Based on 10 answers
Almost perfect, but one time it took the tech a little bit longer than I had hoped to get us back running and he had to wipe the configuration completely and restore it. Not a deal-breaker and definitely got us back to where we needed to be but I will dock 1 point for that. Other than that, support has been amazing.
Tim Lillis | TrustRadius Reviewer

Alternatives Considered

Datto

ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your own backup solution so we have chosen Veeam as our new standard.
Karl Fulljames | TrustRadius Reviewer

Zerto

Zerto is a lot more flexible that VMware SRM. We used to use SRM and it was very rigid. All of our protection groups were based on storage volumes so any time anything needed to be added or removed from a protection group you had to adjust the storage volume and make other changes in SRM. With Zerto it is much easier to add or remove servers into protection groups. The scripting and instrumentation for bringing protection groups is much easier with Zerto as well.
Mark McCully | TrustRadius Reviewer

Return on Investment

Datto

  • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
  • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
Anonymous | TrustRadius Reviewer

Zerto

  • For us, there really was no ROI to calculate when purchasing and implementing Zerto. We had no DR in place. We needed DR so we spun up a project, did some research, and found Zerto. It has had a positive impact on the business due to the fact that we can now pass our audit.
Christopher Mills | TrustRadius Reviewer

Screenshots

Pricing Details

Datto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zerto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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