What users are saying about
8 Ratings
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Score 8.5 out of 100
10 Ratings
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Score 6.8 out of 100

Attribute Ratings

  • NetForum by Community Brands is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Daxko Operations

70%
3 Ratings
9.0

NetForum by Community Brands

90%
2 Ratings

Likelihood to Recommend

Daxko Operations

Daxko is great for managing our members. As members enter the organization they are promoted to sign in and the staff are taken to their Daxko page which gives us all of their contact information. This is a helpful feature and I have no complaints. In terms of signing people up for programs through the same system, it can be complicated because there are a lot of extra steps to take in the sign up process
Anonymous | TrustRadius Reviewer

NetForum by Community Brands

If you have a question about a function or tech problem it's a great place to get answers
Larry Parish | TrustRadius Reviewer

Pros

Daxko Operations

  • Operations provides us with accurate membership billing
  • We love the access given to us for detailed reporting for memberships and programs
  • Ease of use and accuracy for our fundraising records and entries
  • Customer Service with Daxko is top notch! I actually love calling with any issue that I may have, because they seem truly happy to help. Makes it worth while!
  • Since it is a web based service, I can access it at anytime to correct any issues that may occur.
Tara Andrews | TrustRadius Reviewer

NetForum by Community Brands

  • Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
  • Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
  • Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.
Jeanette Gass | TrustRadius Reviewer

Cons

Daxko Operations

  • I have given suggestions to Daxko and they are very receptive to my comments & agree with me. On Engage you can "task" to individual people but, can only "task" a department on an initiative - I'd like the option to task my entire department so whoever has contact with that member first can implement the task. (Side note: the majority of my staff is part-time and do not work consecutive days - this is part an in-house operations issue which is why I made the suggestion for small non-profits such as ourselves)
Aimee Santos | TrustRadius Reviewer

NetForum by Community Brands

  • need more users
  • better search
Larry Parish | TrustRadius Reviewer

Pricing Details

Daxko Operations

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

NetForum by Community Brands

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Alternatives Considered

Daxko Operations

Overall we selected Daxko Operations because it’s used and recommended by YMCAs across the nation. When comparing similar systems we concluded that the features and the price of Daxko were comparable to any of the other systems that promised the same features. Overall we are pleased with our decision.
Anonymous | TrustRadius Reviewer

NetForum by Community Brands

netFORUM is better at data collection and support for the price.
Jeanette Gass | TrustRadius Reviewer

Return on Investment

Daxko Operations

  • Online registration for programs has encouraged more people to participate in our programs. They can register in the comfort of their own homes.
  • We are going 24/7 this month, and with Daxko's Mobile Pass that connects with Operations, we feel that not only will we be able to increase our membership base, but provide a safe and secure environment for our members to access any time of the day!
  • Everything that Daxko Operations provides to us as customers contributes significantly to our success as a YMCA.
Tara Andrews | TrustRadius Reviewer

NetForum by Community Brands

  • Easier to use product
  • Features i never new before
  • Save a ton of time
Larry Parish | TrustRadius Reviewer

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