DCDial vs. Sharpen Contact Center Platform
DCDial vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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DCDial | Small Businesses (1-50 employees) | DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans… | N/A | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
DCDial | Sharpen Contact Center Platform | |
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DCDial | Sharpen Contact Center Platform | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DCDial | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 9.5 (3 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
DCDial | Sharpen Contact Center Platform | |
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Likelihood to Recommend | DCDial | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | DCDial | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | DCDial | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | DCDial | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | DCDial | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | DCDial | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots | DCDial Screenshots |