DCDial vs. Readymode

This software is very useful to all companies that want to increase their sales through customer service or call centers for their sales. It has worked very well for us, being able to solve minor failures, it is one of the best-priced software, compared to everything it offers.

Incentivized

We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors.

Incentivized

• Integrates seamlessly with our CRM products.
• Call tracking capabilities.
• A fully compliant call center suite.

Incentivized

• Multi-line dialing.
• Unlimited users.
• Calendar integration.
• Advanced capabilities.

• I'd update their system design a bit to make it more visually appealing but it doesn't impact my productivity.

• Less dropped calls.
• System tends to slow down with multiple agents working.
• Not much else at the moment.

Incentivized

I gave DCDial the 10/10 rating because our team loves DCDial ever since we had our initial demo with Haze and I personally got really impressed by DCDial's functionality.

We have evaluated CallFire, CallHub, CloudTalk, and PhoneBurner, but unlike DCDial, none of them offer Click Campaigns that require us to press each phone number manually (non-automated dialing) to dial a specific person and ensure compliance at the same time. As the debt collection agency, we have to make sure we are fully compliant.

Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.

Incentivized

• Call tracking capabilities.
• Easy monitoring and reporting features.
• Compliant call center suite.

Incentivized

• Customers complaints no one return their calls.

Incentivized