DCDial vs. Ytel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DCDial
Score 9.4 out of 10
Small Businesses (1-50 employees)
DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans…N/A
Ytel
Score 7.6 out of 10
N/A
Ytel is a call center software offering from Ytel.
$1
per month
Pricing
DCDialYtel
Editions & Modules
No answers on this topic
Local
$1.00
per month
Toll Free
$2.00
per month
Short Code
$500.00
per month
Offerings
Pricing Offerings
DCDialYtel
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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DCDialYtel
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All AlternativesView all alternativesView all alternatives
User Ratings
DCDialYtel
Likelihood to Recommend
9.5
(3 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
DCDialYtel
Likelihood to Recommend
DCDial
This software is very useful to all companies that want to increase their sales through customer service or call centers for their sales. It has worked very well for us, being able to solve minor failures, it is one of the best-priced software, compared to everything it offers.
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Ytel
No answers on this topic
Pros
DCDial
  • Integrates seamlessly with our CRM products.
  • Call tracking capabilities.
  • A fully compliant call center suite.
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Ytel
No answers on this topic
Cons
DCDial
  • I'd update their system design a bit to make it more visually appealing but it doesn't impact my productivity.
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Ytel
No answers on this topic
Support Rating
DCDial
I gave DCDial the 10/10 rating because our team loves DCDial ever since we had our initial demo with Haze and I personally got really impressed by DCDial's functionality.
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Ytel
No answers on this topic
Alternatives Considered
DCDial
We have evaluated CallFire, CallHub, CloudTalk, and PhoneBurner, but unlike DCDial, none of them offer Click Campaigns that require us to press each phone number manually (non-automated dialing) to dial a specific person and ensure compliance at the same time. As the debt collection agency, we have to make sure we are fully compliant.
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Ytel
No answers on this topic
Return on Investment
DCDial
  • Call tracking capabilities.
  • Easy monitoring and reporting features.
  • Compliant call center suite.
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Ytel
No answers on this topic
ScreenShots

DCDial Screenshots

Screenshot of Dashboard pageScreenshot of Compliance Suite