DDI System vs. Infor ERP

Unless you want to use every aspect of DDI for your company, I would not recommend their program. We have been unable to integrate their system with outside systems and even our website without having to pay for a "work around". If you do consider using other aspects of their offerings, make sure to get a trial of things like their CRM capabilities, as I have found them to be quite outdated in comparison to other programs

Incentivized

It is well suited for accountants that know what information they need for accounting transactions and financial reports. It is well suited for manufacturing since the progress from raw materials to finished goods is easy to track and analyze. The software is well suited to handle individual jobs but then roll up reporting for families of products that are similar.

Incentivized

• Calendar for the entire company to view
• Customer search by account number
• Sales order entry

Incentivized

• It is one of the simplest products on the market. Very user friendly and in my opinion not complicated and busy wit unnecessary tools.
• We usually do a very short training for new hires and they pick it up promptly.
• Data processing is fast and results are always on time.
• Good amount of ready made reports for our needs.

Incentivized

• Integration with other programs
• CRM program

Incentivized

• Infor ERP is a great stand alone ERP system but add-on software packages are often needed to attain a greater level of detail. Our organization has recently teamed up with ScottTech to implement a warehouse management system called PickPro. PickPro will provide us with up-to-the-minute inventory information driven by the many transactions and movement of material that occurs throughout our processes.
• The Human Resource module is not used by our organization as it lacks functionality.
• Reports and background tasks/updates often need to be run after-hours as speed is a serious issue and can hinder other parallel users.

Incentivized

Their support has been second to none. Quick to respond, knowledgeable in their help. Whenever our clients have a new need or strategy change, Infor is there to help us implement that for our client in an efficient manner. Cost continues to be a prime mover for our renewal of this product.

Incentivized

It is a user friendly, simpler and robust platform.

Incentivized

We always go thru our own IT team first. However, when they don't have the answer Infor support is always ready to resolve any question you would be asking, and they always get back to you promptly.

Incentivized

My company had already been using DDI when I began working here a couple years ago

Incentivized

In my opinion, Infor ERP lacks in a lot of customizable features and navigation through the system. I believe If you are using this for the recruitment process in your organization, the system is very slow to navigate, does not accommodate for high volume of applicants, and you can experience a lot of issues with communication between systems. In my opinion, Infor ERP does not collect or transmit data easily between other systems, even when integrated.

Incentivized

• Not sure, management would know.

Incentivized

• Huge efficiency gains, faster response to customers, far reduced costs from improved effective process management, reduced labor costs - doing more with less

Incentivized