What users are saying about
5 Ratings
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Score 4.3 out of 100
5 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

DEAR Inventory

I think it's better suited for small businesses and those looking to change inventory in the future.
Anonymous | TrustRadius Reviewer

Fourth Procurement and Inventory

The product is user-friendly in automating the tasks, managing the master data through central purchasing, and creating custom reports. It lacks certain basic functionalities like a record of wastages, sending automated emails confirming if the automatic tasks (scheduled tasks) have been completed or not, and the ability to automate the nutrition information, etc.
Naga Vasiraju | TrustRadius Reviewer

Pros

DEAR Inventory

  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
John Cotter | TrustRadius Reviewer

Fourth Procurement and Inventory

  • The 'stock management' tab on the home screen is of particular use when keeping tabs on incoming deliveries into the restaurant.
  • The option to open and close your stock period is great as you have the chance to edit your stock at a moment's notice.
Anonymous | TrustRadius Reviewer

Cons

DEAR Inventory

  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Anonymous | TrustRadius Reviewer

Fourth Procurement and Inventory

  • It would help massively to see via Enterprise and menu items what ones are no longer active, to keep the data tidy.
  • When you take purchase reports from Enterprise and select to organise them by category, show the name of the category on the actual report download.
  • Quick and easy upload/download of supplier products for correcting prices, descriptions, prices in bulk.
Martin McHugh | TrustRadius Reviewer

Likelihood to Renew

DEAR Inventory

DEAR Inventory 9.1
Based on 1 answer
It does what it says on the tin.
John Cotter | TrustRadius Reviewer

Fourth Procurement and Inventory

No score
No answers yet
No answers on this topic

Support Rating

DEAR Inventory

DEAR Inventory 1.0
Based on 2 answers
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Anonymous | TrustRadius Reviewer

Fourth Procurement and Inventory

Fourth Procurement and Inventory 7.3
Based on 4 answers
Too long to get an answer.
Sarah Winter | TrustRadius Reviewer

Alternatives Considered

DEAR Inventory

  • DEAR does what it says on the tin. We see great feedback from our peers.
  • Unleashed, I found support poor (but over two years ago).
  • Linnworks - No Xero integration by Xero recommended API and very expensive by other third party SAP Business 1 is in a different league, but the cost is also [expensive].
John Cotter | TrustRadius Reviewer

Fourth Procurement and Inventory

No answers on this topic

Return on Investment

DEAR Inventory

  • Lost company time
  • Effective inventory management
  • Mostly does the job it's supposed to
Anonymous | TrustRadius Reviewer

Fourth Procurement and Inventory

  • Procurement: Integrating some of the key suppliers with Trade Simple has saved labour hours.
  • Integration: GL Integrations have increased the efficiency and quality of data.
Naga Vasiraju | TrustRadius Reviewer

Screenshots

DEAR Inventory

Pricing Details

DEAR Inventory

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Fourth Procurement and Inventory

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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