What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 4.3 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

DEAR Inventory

I think it's better suited for small businesses and those looking to change inventory in the future.
Anonymous | TrustRadius Reviewer

inFlow Inventory

We have been using the standalone version of inFlow for many years. It is quite easy to use, with great support staff via their live chat on the inFlow website while the maintenance plan is active. Though sadly technical support over the phone isn't offered.
Anonymous | TrustRadius Reviewer

Pros

DEAR Inventory

  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
John Cotter | TrustRadius Reviewer

inFlow Inventory

  • The ease of use is phenomenal. Unlike other software where the dealer comes and sets up the whole system, you can do this all by yourself.
  • You can upload multiple items detail in inventory via CSV file rather than enter each item detail.
  • It gives you features to which you can change the virtual location of any item.
  • We are an eCommerce Business. Therefore, we want the status for each item which is available in our stock, whether it was returned from a customer or rejected by the vendor. In addition, inFlow gives you all these functionalities on a single platform.
  • It's a user-friendly application which doesn't require an expert to configure it.
  • You can integrate InFlow with eCommerce solution i.e. Magento & Shopify.
Anonymous | TrustRadius Reviewer

Cons

DEAR Inventory

  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Anonymous | TrustRadius Reviewer

inFlow Inventory

  • Very pricey, you have to pay for the mobile version.
  • The integration to make labels is very complicated for my fellow colleagues. Sometimes it doesn't log in easily, and we've had to purchase quite a few licenses when we first started up with inFlow because it cannot be used on more than one PC at a time. Now that years have passed and we don't need so many concurrent users, we are sadly stuck with all these extra users that we paid extra for, for no reason.
  • We also are looking for reasons to switch to another company, as inFlow does not offer much support after the maintenance period has ended and we've had to constantly pay extra to renew a maintenance plan to receive support.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

DEAR Inventory

DEAR Inventory 9.1
Based on 1 answer
It does what it says on the tin.
John Cotter | TrustRadius Reviewer

inFlow Inventory

No score
No answers yet
No answers on this topic

Support Rating

DEAR Inventory

DEAR Inventory 1.0
Based on 2 answers
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Anonymous | TrustRadius Reviewer

inFlow Inventory

No score
No answers yet
No answers on this topic

Alternatives Considered

DEAR Inventory

  • DEAR does what it says on the tin. We see great feedback from our peers.
  • Unleashed, I found support poor (but over two years ago).
  • Linnworks - No Xero integration by Xero recommended API and very expensive by other third party SAP Business 1 is in a different league, but the cost is also [expensive].
John Cotter | TrustRadius Reviewer

inFlow Inventory

We used inFlow to manage our retail outlet. We must say it handled it pretty well. Our employees were very happy using it, and they learned it pretty quickly.After a year now, I must say it has reduced the overall dependency to half.
Anonymous | TrustRadius Reviewer

Return on Investment

DEAR Inventory

  • Lost company time
  • Effective inventory management
  • Mostly does the job it's supposed to
Anonymous | TrustRadius Reviewer

inFlow Inventory

  • inFlow has a lot of important inventory management features, but I like the easy import tool that adds stock to the database in less than a minute.
  • You can keep track of inventory, purchase orders, modify items, and generate reports of sales, salesperson, product, statistics. The possibilities are endless with this tool.
  • The software is very easy to work with and see real-time updates. Everything from transferring stock to pulling stock and inputting new products is done with ease.
Anonymous | TrustRadius Reviewer

Pricing Details

DEAR Inventory

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

inFlow Inventory

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison