DEAR Systems, by Cin7 vs. inFlow Inventory

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DEAR Systems, by Cin7
Score 7.1 out of 10
N/A
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
$325
per month
inFlow Inventory
Score 8.5 out of 10
N/A
inFlow Inventory is an inventory management software offering from Archon Systems.
$89
per month
Pricing
DEAR Systems, by Cin7inFlow Inventory
Editions & Modules
Standard
$325
per month
Retailing
$475
per month
Manufacturing
$525
per month
Entrepreneur
$89
per month
Small Business
$219
per month
Mid-Size
$439
per month
Offerings
Pricing Offerings
DEAR Systems, by Cin7inFlow Inventory
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual subscription and billing (equal to one month free).All plans include: - unlimited support - setup assistance (onboarding) Small Business also includes: - unlimited locations - user access rights - Showroom Mid-Size includes all Small Business features and: - Restrict access by location - Restrict sales reps - PO Approvals - Remove inFlow branding
More Pricing Information
Community Pulse
DEAR Systems, by Cin7inFlow Inventory
Top Pros
Top Cons
Features
DEAR Systems, by Cin7inFlow Inventory
Inventory Management
Comparison of Inventory Management features of Product A and Product B
DEAR Systems, by Cin7
7.3
1 Ratings
5% below category average
inFlow Inventory
-
Ratings
Inventory tracking8.01 Ratings00 Ratings
Automatic reordering6.01 Ratings00 Ratings
Serial number and batch tracking8.01 Ratings00 Ratings
Automation rules8.01 Ratings00 Ratings
Reporting and analytics9.01 Ratings00 Ratings
Fulfillment5.01 Ratings00 Ratings
Backorder management2.01 Ratings00 Ratings
Returns management7.01 Ratings00 Ratings
Bill of materials management7.01 Ratings00 Ratings
Item kitting7.01 Ratings00 Ratings
Invoicing9.01 Ratings00 Ratings
Forecasting9.01 Ratings00 Ratings
Accounting integration10.01 Ratings00 Ratings
Best Alternatives
DEAR Systems, by Cin7inFlow Inventory
Small Businesses
Webgility
Webgility
Score 8.9 out of 10
Webgility
Webgility
Score 8.9 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.2 out of 10
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.2 out of 10
Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
DEAR Systems, by Cin7inFlow Inventory
Likelihood to Recommend
7.0
(4 ratings)
8.2
(3 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
DEAR Systems, by Cin7inFlow Inventory
Likelihood to Recommend
Cin7
The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
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Archon Systems
inFlow Inventory is a very useful tool for any and every e-commerce business that wishes to have a more efficient and seamless means of managing their inventory. It is particularly well suited to small businesses such as mine who need the extra hand and a products-based business that has goods to track.
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Pros
Cin7
  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
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Archon Systems
  • The ease of use is phenomenal. Unlike other software where the dealer comes and sets up the whole system, you can do this all by yourself.
  • You can upload multiple items detail in inventory via CSV file rather than enter each item detail.
  • It gives you features to which you can change the virtual location of any item.
  • We are an eCommerce Business. Therefore, we want the status for each item which is available in our stock, whether it was returned from a customer or rejected by the vendor. In addition, inFlow gives you all these functionalities on a single platform.
  • It's a user-friendly application which doesn't require an expert to configure it.
  • You can integrate InFlow with eCommerce solution i.e. Magento & Shopify.
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Cons
Cin7
  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
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Archon Systems
  • Lag - The software lags a bit while communicating with server. It causes a little delay and frustration for certain features
  • Reporting - Although the reporting is good enough it lacks a certain amount of customization for reports
  • Integrations - While the software integrates smoothly with a lot of accounting softwares, it sometimes creates issues with certain l2c erp systems
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Likelihood to Renew
Cin7
It does what it says on the tin.
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Archon Systems
No answers on this topic
Support Rating
Cin7
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
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Archon Systems
No answers on this topic
Alternatives Considered
Cin7
DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
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Archon Systems
I haven’t used any other inventory management system before using inFlow Inventory, I feel very lucky to have found a software that does what I need it to do without the need to try any other software prior. It meets my eCommerce small business needs and I’m very satisfied with the customer service I receive from this app.
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Return on Investment
Cin7
  • Improved reporting for production
  • Reduced invoicing admin
  • Better cogs reporting
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Archon Systems
  • inFlow has a lot of important inventory management features, but I like the easy import tool that adds stock to the database in less than a minute.
  • You can keep track of inventory, purchase orders, modify items, and generate reports of sales, salesperson, product, statistics. The possibilities are endless with this tool.
  • The software is very easy to work with and see real-time updates. Everything from transferring stock to pulling stock and inputting new products is done with ease.
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ScreenShots

inFlow Inventory Screenshots

Screenshot of inFlow's homepage in the Windows app.Screenshot of The product list in the Windows app.Screenshot of The sales order tab for managing, picking, and shipping your sales.Screenshot of The purchase order tab for reordering and receiving products.Screenshot of inFlow comes with over 30 different reports.