What users are saying about
2 Ratings
5 Ratings
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Score 4.3 out of 100
2 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

DEAR Inventory

I think it's better suited for small businesses and those looking to change inventory in the future.
Anonymous | TrustRadius Reviewer

Linnworks

If someone came to me considering starting a business involving stock, being sold, I would definitely advise them to try Linnworks in order to make life so much easier. When I started out, as a one man business, it was LInnworks that allowed me to grow to a level that I needed to take on staff. I think that without Linnworks, I would still have a one man business.
Richard Wilson | TrustRadius Reviewer

Pros

DEAR Inventory

  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
John Cotter | TrustRadius Reviewer

Linnworks

  • Ease of use for both me and my colleagues
  • Manages all inventory on multiple channels and marketplaces
  • Simple method of printing invoices and shipping labels saves so much time and requires no manual input
Richard Wilson | TrustRadius Reviewer

Cons

DEAR Inventory

  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Anonymous | TrustRadius Reviewer

Linnworks

  • I find Linnworks to be a complete system and cannot really think to add to it sadly.
  • Any questions or issues can be easily resolved by the support team
  • Linnworks is constantly expanding, which does cause some training challenges but all in all I have no real "cons" in Linnworks.
Richard Wilson | TrustRadius Reviewer

Likelihood to Renew

DEAR Inventory

DEAR Inventory 9.1
Based on 1 answer
It does what it says on the tin.
John Cotter | TrustRadius Reviewer

Linnworks

No score
No answers yet
No answers on this topic

Support Rating

DEAR Inventory

DEAR Inventory 1.0
Based on 2 answers
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Anonymous | TrustRadius Reviewer

Linnworks

No score
No answers yet
No answers on this topic

Alternatives Considered

DEAR Inventory

  • DEAR does what it says on the tin. We see great feedback from our peers.
  • Unleashed, I found support poor (but over two years ago).
  • Linnworks - No Xero integration by Xero recommended API and very expensive by other third party SAP Business 1 is in a different league, but the cost is also [expensive].
John Cotter | TrustRadius Reviewer

Linnworks

As I have used Linnworks from day one, I constantly get contacted by Linnworks competitors asking me to try their system, however I cannot see any reason to move from a software package that we are all comfortable with, to a different system. It would seem pointless to move to a system that does not have the full functionality of Linnworks.
Richard Wilson | TrustRadius Reviewer

Return on Investment

DEAR Inventory

  • Lost company time
  • Effective inventory management
  • Mostly does the job it's supposed to
Anonymous | TrustRadius Reviewer

Linnworks

  • Linnworks has allowed me to grow from a one-man business to a multi-million-pound international business with 8 employees.
  • Linnworks gives me the freedom to do what I want to do, rather than day to day tasks like managing inventory
  • The ease of use and addition of new users to the system makes new staff members easy to get up to speed with the software.
Richard Wilson | TrustRadius Reviewer

Pricing Details

DEAR Inventory

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Linnworks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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