Deem vs. TravelPerk

I used to have to book through the travel agency directly, which was very time consuming. I would either have to type out a specific email to my travel agent or call in and get put on hold and wait until someone was available to speak with. Now I can book and compare flights myself with the click of a button

Incentivized

Very helpful in saving time and costs when it comes to planning business travel, tracking expenses, and reimbursement management. Their support team is friendly and comprehensive, they manage to do changes to our reservations within 10 hours before our trip with no extra costs. I can't find a scenario where it is less appropriate.

Incentivized

• Safety Check provides details about safety of all flights.
• Its easy to see the flights and hotels that are in company policy.
• It is straight forward and you can pick the best choice for your movement.

Incentivized

• Very clean, attractive interface. TravelPerk is easy to use and looks great.
• Good customer support. When I've had trouble with bookings, TravelPerk support responds quickly and addresses the issue.
• You can easily add personal travel information (e.g., frequent flyer numbers) that are automatically applied to your flights, no need to add it manually with each booking.

Incentivized

• The only thing on mobile is the selecting a time frame option for a flight is a little confusing the first time you use it

Incentivized

• Truly awful customer service agents who are careless and make mistakes constantly
• Inability to see other travelers on the App, even as an admin
• AE does not escalate issues quickly or seriously enough

Great customer service and the chat is wonderful. There is always someone connected.

Incentivized

Deem seems much more efficient. Concur limited the types of hotels or flights that I was able to view. Perhaps they had some kind of admin settings on there blocking access to everything for me. But Deem was much easier and faster to use in my opinion.

Incentivized

Travel Perk can be globally used from all of our Offices, worldwide, applying the same regulations and corporate Credit Cards. It searches for all Airlines and Hotels, listening results according to priorities and search metrics.

Incentivized

• We are able to compare travel tickets and choose best flight deals for travelling.
• With just one click, we can book flights and hotels.

Incentivized

• Generally, there are cost savings available over other options.
• Providing employees with autonomy frees up the management team from having to book and/or approve travel.

Incentivized