What users are saying about
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Top Rated
119 Ratings
2 Ratings
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Score 7.3 out of 100

InsideView

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Top Rated
119 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Definitive Healthcare

Definitive is very well suited when you need overall knowledge of an organization. I would not recommend using this specifically to enrich the database with contact records.
Anonymous | TrustRadius Reviewer

InsideView

Researching organizations to find the best points of contact. Sometimes companies will not divulge information about employees that work there over the phone or recommend the best person to speak with. So tools like inside view help assist with finding appropriate people to speak with in more tight-lipped companies, and helps with basic size and scope questions.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Definitive Healthcare
InsideView
8.6
Advanced search
Definitive Healthcare
InsideView
9.0
Identification of new leads
Definitive Healthcare
InsideView
8.7
List quality
Definitive Healthcare
InsideView
8.3
List upload/download
Definitive Healthcare
InsideView
8.1
Ideal customer targeting
Definitive Healthcare
InsideView
8.8
Load time/data access
Definitive Healthcare
InsideView
8.6

Sales Intelligence Data Standards

Definitive Healthcare
InsideView
8.5
Contact information
Definitive Healthcare
InsideView
8.0
Company information
Definitive Healthcare
InsideView
8.4
Industry information
Definitive Healthcare
InsideView
8.9

Data Augmentation & Lead Qualification

Definitive Healthcare
InsideView
8.6
Lead qualification process
Definitive Healthcare
InsideView
7.8
Smart lists and recommendations
Definitive Healthcare
InsideView
8.8
Salesforce integration
Definitive Healthcare
InsideView
9.3
Company/business profiles
Definitive Healthcare
InsideView
8.8
Alerts and reminders
Definitive Healthcare
InsideView
9.1
Data hygiene
Definitive Healthcare
InsideView
7.5
Automatic data refresh
Definitive Healthcare
InsideView
8.8
Tags
Definitive Healthcare
InsideView
8.7
Filters and segmentation
Definitive Healthcare
InsideView
8.7

Sales Intelligence Email Features

Definitive Healthcare
InsideView
8.6
Sales email templates
Definitive Healthcare
InsideView
8.1
Append emails to records
Definitive Healthcare
InsideView
9.2

Pros

Definitive Healthcare

  • We can link information directly to Salesforce pages. Automatically updates on pages.
  • Gives specifics about organizations such as executives, size, revenue, etc.
Anonymous | TrustRadius Reviewer

InsideView

  • InsideView has a large repository of companies with lots of information: company size, revenue, employees, articles as well as industry specific information.
  • My reps love the option to view "more" and look at discovery questions by industry. It gives them questions to lead with, as well as ideas of what they should be researching.
  • InsideView has a new look and feel rolling out soon. VERY excited about the update.
Missy Parrish | TrustRadius Reviewer

Cons

Definitive Healthcare

  • I have noticed they do not update C suite members often, so when trying to reach out to prospects, the information can be outdated.
Anonymous | TrustRadius Reviewer

InsideView

  • While the company now supports 12 million global companies and 30 million executives, this is significantly below that of their primary competitors. Other sales intelligence vendors provide up to 10x the company coverage and up to 3x the contact coverage. Coverage of AsiaPac and Latin America is quite limited.
  • Family Trees are limited to subsidiaries so it is difficult to identify local opportunities for leveraging an MSA or targeting local branches.
  • Most US profiles are thin Equifax profiles providing little detail (e.g. no family tree linkage, business descriptions, or contacts).
  • Financials limited to public company Income Statements. For some reason, they never added the Balance Sheet or Cash Flow Statement.
  • The company has not rolled out any significant enhancements to their sales product since 2013 with the exception of adding more profiles. They have shifted their focus to marketing and an API.
  • While they offer some industry content, it is significantly weaker than that found in Hoover's and Avention.
  • They have moved to limit the number of downloads in the service as they sell an InsideView Target service to marketers. Competitors provide few restrictions on company and contact download (though most limit the number of downloadable emails).
  • There is no way to target executives by function across a company and download the prospectinglist. This is becoming a key requirement as firms move to Account Based Marketing and Account Based Sales Development. Competitors such as Hoover's and Avention provide screening across the family tree by job function and level. They also have a deeper set of company linkages than InsideView.
Michael Levy | TrustRadius Reviewer

Likelihood to Renew

Definitive Healthcare

No score
No answers yet
No answers on this topic

InsideView

InsideView 8.0
Based on 18 answers
If it was up to me, and me alone, I would select InsideView 100% of the time. Unfortunately it isn't my decision, so my company moved to Data.com. My guess is that it was a financial decision, made by folks that don't use the products. I know that at the end-user level, my team preferred InsideView over Data.com, which is clunky and cumbersome.
Christine Christou | TrustRadius Reviewer

Usability

Definitive Healthcare

No score
No answers yet
No answers on this topic

InsideView

InsideView 8.0
Based on 8 answers
Intuitive service designed for sales reps. If the user needs help, there is a knowledgebase and a set of recorded webinars. The system is in the language of sales reps.
Michael Levy | TrustRadius Reviewer

Support Rating

Definitive Healthcare

No score
No answers yet
No answers on this topic

InsideView

InsideView 8.0
Based on 6 answers
They have a knowledgebase, recorded videos, scheduled training sessions, and integrated feedback for content problems (content quality is an inherent issue in all sales intelligence products due to the ongoing decay of company and executive information. It is estimated that 2% of contacts in a database go bad each month due to executive transitions). When I have flagged out of date content, they have quickly researched and repaired the errors with notes indicating the resolution. Corrections were quickly reflected in their database.I would give them a ten, except they lack live instant messaging.
Michael Levy | TrustRadius Reviewer

Online Training

Definitive Healthcare

No score
No answers yet
No answers on this topic

InsideView

InsideView 10.0
Based on 1 answer
Seeing the demo during the sales cycle, not much training was needed due to this application being plug and play.
Christina Lipton | TrustRadius Reviewer

Implementation Rating

Definitive Healthcare

No score
No answers yet
No answers on this topic

InsideView

InsideView 8.0
Based on 7 answers
We had to work with InsideView for some custom configurations example we have a custom field in Salesforce called ha location that needed let's say NJ to spell out New Jersey and make certain fields mandatory. They were easy to work with though.
Jennifer Miller | TrustRadius Reviewer

Alternatives Considered

Definitive Healthcare

I use both. Definitive Healthcare is better when you need specific hospital and clinic names. ZoomInfo only gives you a local address but refers to each location as the health system name so hard to define where particular people are from.
Anonymous | TrustRadius Reviewer

InsideView

In my previous company, I was using both Linkedin and ZoomInfo, both of them were good, but there was a lot of restrictions with the basic versions, and when we shifted to the LinkedIn Sales Navigator, and ZoomInfo the quality improved but there was not much to get like InsideView. In my current company, at first we were using LinkedIn, but now I appreciate the decision made by our seniors to shift to InsideView. It is my personal opinion that I feel InsideView is better than LinkedIn and ZoomInfo.
Anonymous | TrustRadius Reviewer

Return on Investment

Definitive Healthcare

  • Made it easy for us to define which companies we should be reaching out to.
  • Integration with Salesforce made accounts more efficient.
Anonymous | TrustRadius Reviewer

InsideView

  • Something positive is that it helps you when identifying a company opportunity because it gives you the data where they're not doing good to focus on those points and also help you with the information of the company in one easy-to-use tool.
  • Something negative is that it should look for more info on Latin America market, sometimes info is missed on middle markets for this region.
ABRAHAM PABLO | TrustRadius Reviewer

Pricing Details

Definitive Healthcare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

InsideView

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Definitive Healthcare
7.0
InsideView
8.9

Likelihood to Renew

Definitive Healthcare
InsideView
8.0

Usability

Definitive Healthcare
InsideView
8.0

Reliability and Availability

Definitive Healthcare
InsideView
7.0

Performance

Definitive Healthcare
InsideView
7.3

Support Rating

Definitive Healthcare
InsideView
8.0

In-Person Training

Definitive Healthcare
InsideView
6.0

Online Training

Definitive Healthcare
InsideView
10.0

Implementation Rating

Definitive Healthcare
InsideView
8.0

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